1. Tonija Evans
6735 Cedar Forest Trail Duncanville, TX 75236
870-519-9143 Monetemeka27@gmail.com
PROFESSIONAL SUMMARY
Human Resource professional with experience in dealing with short term disability, and Medicaid billing.
Career highlights include being named top performer for 3 months in a row and 6 times in total. Also
escalation for President and VP. Academic background focuses on coursework in Human Resources,
Accounting and Fundamentals of Management.
SKILLS
 Microsoft Products
 QuickBooks 2010
 SharePoint
 Dashboard
 PeopleSoft
 Communication Skills
 Leadership Skills
 Problem Solving Skills
EDUCATION
Bachelors of Science in Business Administration 7/2015 (pursing)
Colorado Technical University Colorado Springs, CO
Specializations: Human Resource Management/ Finance
Associates of Science in Accounting
Colorado Technical University 2/2009 – 6/2011
Specializations: Accounting Colorado Springs, CO
PROFESSIONAL EXPERIENCE
Billing Specialists/ HR Assistant 7/30/2015-9/14/2015
Saint Francis Area Developmental Group Forrest City, AR
 Maintained A/R, A/P and billing for over 125 accounts.
 Budgeted funding for disabled patients who could not do it for themselves.
 Coordinated with Medicaid, Medicare and private insurance companies to track billing/invoices for
assisted living services.
 Documented clients’ data by entering hours and the days they received services.
 Filed and completed new hire paperwork such as W-4s, I-9s, termination report, drug tests, background
checks, tuberculosis screenings, and CPR.
Accounts Manager 12/03/2012-6/12/2015
JP Morgan Chase Lewisville, TX
 Coordinated workflow of 500 employees on a daily basis for 6 months.
 Researched daily production reports and entered data into Dashboard for senior management review
 Routed accounts such as bankruptcy, reinstated, or redemption state accounts to the designated
departments.
 Analyzed various types of loans such as, Federal Housing and Veteran Administration loans, Fannie
Mae, and Freddie Mac.
 Reviewed credit reports to determine eligibility for workout options such as, bankruptcy, short sale, or
deed-n-lieu.
 Pipelined management for over 150 accounts per month.

2. Human Resources Assistant/Collections 4/21/2008-12/1/2012
Washington Mutual Arlington, TX
 Scheduled employees vacation, Leave of Absence, Family Medical Leave Act, and breaks and lunches
 Assisted with creating training materials by creating Power Points for new software presentations
 Collected payments from credit card customers via telephone with either a debit card or
checking/savings account
Customer Service Representative III 10/15/2007-4/7/2008
Computer Sciences Corporation Irving, TX
 Gave pricing and balances on medications for Medicare Part D customers.
 Generated detailed information on transactions for appropriate billing.
 Completed confidentiality training required by the state of Texas and adhered to policy and procedures
Relationship Manager 3/7/2005-9/10/2007
Cardinal Health North Little Rock, AR
 Placed medical supply orders for hospitals and private medical providers (about 75-200) via Excel,
email, and telephone.
 Monitored inventory daily and replenished supplies as needed.
 Processed emergency medical supply orders by arranging deliveries from distribution centers to
hospital or private practice offices.
 Contacted distribution centers to replace damaged orders.
Bank/ Vault Teller 10/9/2002-1/7/2005
Armed Forces Bank McChord AFB, WA
 Reconciled bank statements with customers to balance checkbooks
 Audited the vault daily with upper management to make sure all money was accounted for.
 Conducted monetary transactions for customers’ business and personal use.
 Answered questions on eligibility for new checking or savings accounts to attract potential customers.
VOLUNTEER WORK
 Feeding the homeless, from my home 2015-2016
Dallas, TX
 Elderly housing facility 2013-2014
Ft. Worth, TX
Salary requirement: Open