1. 16410 W. Alvarado Drive | Goodyear, AZ 85395 | (503) 830-8523 | nikkiewilson1@gmail.com
QUALIFICATIONS
 Surgical Coordinator – scheduleing, tracking, follow up, relationship development
 Possess excellent communication skills: Experience in consulting with Physicians, Medical/Skincare Account Executives,
Surgery Patients, and Aesthetic Clients.
 Thrive in fast pace environment requiring sound decision-making and problem solving skills, adaptability, and
resourcefulness.
 Demonstrate excellent customer service skills by developing and maintaining relationships with clients directly
contributing to high percentage of return clients.
 Detail-oriented, efficient and organized professional, who thrives in a team atmosphere and demonstrates problem
solving skills / responsibilities to manage the practice.
 Responsible for managing day to day office responsibilities including accounts receivable functions, computer system,
accounting records, calendar, telephone and e-mail communication and updating client files.
 Developed and maintained relationships with aesthetic skincare representatives resulting in improved client
relationships and product knowledge.
 Responsible for Skincare sales of $13,000+ monthly focusing on client needs.
 Black Diamond awarded office for Botox, Juvederm, Latisse, Vivite, and Skin Medica.
 Office awarded Top Brilliant Distinctions Recognition with $200,000 annually in rebate rewards for our clients.
PROFESSIONAL EXPERIENCE
EGRARI PLASTIC SURGERY CENTER
Surgical Patient Care Coordinator | Bellevue, WA 12/15 – 04/16
Surgical coordinator/patient relationship developer for double board certified general and plastic surgeon
Highest quality customer service, branding of practice, full service state of the art surgical practice
Nex-Tech EMR scheduling – Accurate quoting, tracking, continuous follow up with email and phone, communication tracking
Financials – Knowledge of financial policies, timelines, and restrictions. Care Credit financing and processing
Coordinating with surgical staff and aesthetic staff of patient flow and sales
Coordinate with staff and representatives for special events and promotions
LARRABEE CENTER FOR PLASTIC SURGERY|LARRABEE AESTHETIC CENTER
Surgical-Patient Coordinator | Seattle, WA 05/13 –12/15
Surgical scheduler for multi physician practice, coordinate with the OR and hospital, obtaining pre-op clearances, completing
surgery packets. General and Local procedures
Consultant with clients regarding surgical and non-surgical goals
Pre-op and post-op surgical needs, Co2 Laser, TCA Chemical peels, post surgical
Coordinate OR staffing, Anesthesia scheduling
Quote and collect surgical fees, anesthesia fees, client financial responsibilities
Training of new employees surgical and aesthetic floors, full office support
Licensed Master Aesthetician | Seattle, WA 10/10 – 05/13
Facials focusing on anti-aging, acne, sun damage, sensitive skin, post surgical treatments, Chemical Peels: Vi-Peel, Skin
Ceuticals Micro peels with Co2, Glycolic, Salicylic, Vitalize & Rejuvinize Peel
Hydra Facials, Dermapen, Dermaplaning, Microdermabrasion, Lymphatic Drainage, and Microcurrent
Laser Hair Removal / IPL – Foto Facials, Fraxel, Ultherapy
Pre/Post Care treatment consultations for Ultherapy, Fraxel, and LEP Therapy
Pre/Post Surgical Treatment, Post Mohs Reconstruction skincare
Training/Educational presentations for clients on product knowledge and procedures
NORTHWEST KIDNEY CENTER
Licensed Dialysis Technician II | Seattle, WA 10/09 – 10/10
Treatment of Hemo Dialysis Patients, 4 station treatment, 2½ rotations per day
Trained and proficient in the use of Fresenius H & K Machines
Responsible for Patient assessments, Cannulation, Heparin & Lidocaine administration, and monitoring treatment
Facilitated and completed water testing for treatment, mixing bicarbonate, and Dialyzer reprocessing
Completed and updated patient treatment documentation and patient education
CPR Certified
NICOLE R. WILSON

2. FRESENIUS MEDICAL
Certified Dialysis Technician | Beaverton, OR 01/08 – 12/08 | 05/97 – 02/05
Treatment of Hemo Dialysis Patients, 4 station treatment, 2½ rotations per day
Trained and proficient in the use of Fresenius H & K Machines
Responsible for patient assessments, Cannulation, Heparin & Lidocaine administration, and monitoring treatment
Facilitated and completed Water testing for treatment, mixing bicarbonate, and Dialyzer reprocessing
Completed and updated patient treatment documentation and patient education
ACCREDITED HOME LENDERS
Account Executive | Beaverton, OR 03/05 – 12/07
Sales executive for subprime mortgage lending calling on loan officers
Earned Rookie achievement award for top sales $2 Million +
Responsible for sales with established accounts, creating new accounts thru networking and cold calling
Worked collaboratively with underwriters, lenders, and title companies to execute and close transactions to meet deadlines
Responsible for developing sales leads through cold calling, facilitated educational teamwork/training and seminars
INDUSTRY QUALIFICATIONS
Washington State Master Aesthetics License – Euro Institute of Skincare – Renton WA Graduate
06/09
Laser Certification: Palomar StarLux, 02/11, Laser Physics and Safety 8CEU, 03/14
Skincare Certifications: Skin Medica, Skin Ceuticals, Obagi
Product Knowledge: Skin Medica, Skin Ceuticals, Zo Medical, Obagi, Epionce, IS Clinical, Neocutis,
Rejuvenation Homecare: Clarisonic, Opal, NuFace, JeNu
Technology Knowledge: Palomar StarLux, Fraxel, Ultherapy, Yag, Clear and Brilliant