1. Kelly Redard
Denver Metro ∙ 817.703.1502 ∙ kredard@yahoo.com ∙ LinkedIn Profile
Executive Administrative Assistant
Over 15 years experience as an Executive Assistant/Administrative Assistant working with a
wide range of people including senior managers, sales professionals, vendors, suppliers,
physicians, hospital staff, and internal and external customers Excellent understanding of the
Medical Technology Industry. Professional, relationship driven, responsible, organized, and
goal oriented. Bachelors of Business Administration (BBA) with emphasis in Marketing.
Key skills include:
• Office Management • Inventory Management
• Budget Control and Review • Staff Credentialing
• Technology Implementation • Education Program Coordination
Medtronic, Inc. Denver, CO, and Ft. Worth, TX 1988 – July 2011
District Administrator
Support of day to day operations for field staff of 25 in multi-million dollar district as Assistant
to District Sales Manager.
• Increased customer satisfaction by providing relationship driven service to staff and
clients. Expertise in diffusing stressful situations, minimizing errors, increasing
efficiency, and building customer trust and loyalty.
• Implemented and transitioned District scheduling from manual to Outlook based system
which improved visibility, reduced errors, and in tandem with cellular smart phones
drastically improved communication and ability to meet service expectations.
• Facilitated all aspects of office operations including accounts payable, field action
reporting, staff credentialing, and vacation reporting, ensuring all deadlines and staffing
needs were met.
• Reduced expired inventory by providing visibility, follow-up, and return or use of short
dated product. Acted as liaison between field staff and corporate management.
• Facilitated collection of Purchase Orders by developing automated reporting, weekly
follow-up protocol, and customer contacts that reduced time to receipt for most PO’s to
under 30 days.
• Coordinated all aspects of customer training programs for physicians and their staff.
Managed invitations, registration, RSVP’s, travel, handout preparation, and provided on-
site assistance.
• Designed District Logo for team building event, selected and ordered jackets with logo
for all attendees. Coordinated award programs for sales staff.
• Extremely proficient in office technology, hardware and software, including but not
limited to Microsoft Word, Excel, Publisher, PowerPoint, Outlook, Adobe Acrobat and
various web based systems such as SAP, Business Objects, Analytics, FACT, IFO Siebel,
One Source, SABA, SmartWeb, & Global Request.
Kelly Redard 817.703.1502 Page Two

2. Regional Administrative Assistant 1987 – 1988
Support of two Southwest Regional Sales Managers
• Coordinated all aspects of Regional Product Launch Meetings including scheduling,
venue selection, room assignments, ground transportation, audiovisual needs, and meal
selection. Acted as on-site resource during event.
• Staffed information and check in booths during National Sales and Industry conventions.
• Provided frequent reporting of sales data and insured information requests from District
Managers and Upper Management were handled in a timely manner.
• Travel and calendar planning
Regional Receptionist 1986 – 1987
Supported Regional Operations Manager
• General receptionist duties including greeting guests and answering telephones.
• Party planning, office design and organization, supply management
• Telephone setup and programming
Additional Experience
Investment Accountant, Southwestern Life Insurance, Dallas, TX
Bookkeeper, Lawry’s the Prime Rib, Dallas, TX
Sales Associate, Avanti Furs, Arlington, TX
Education and Training
BBA Marketing, Texas Tech University, Lubbock, TX
MBA Coursework, University of Texas, Arlington, TX
Anatomy & Physiology I & II, Tarrant County Jr. College, Arlington, TX
Phase I Device Sales Training, Medtronic, Minneapolis, MN
Technical Skills
Word, Excel, Publisher, PowerPoint, Outlook, Adobe Acrobat, Cisco Telephone Programming
Affiliations
Physicians Council for Responsible Medicine (PCRM)