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           Lead	
  Nurturing   	
  
Content	
  Strategy	
  for	
  Mid-­‐Funnel	
  
                               	
  
                       David	
  Lewis  	
  
       Founder	
  &	
  CEO	
  |	
  DemandGen,	
  Inc.
                                                    	
  
                               	
  
                               	
  




      @demandgendave	
  
David	
  Lewis	
  	
  |	
  	
  CEO	
  	
  |	
  	
  DemandGen	
  




                                              Free	
  copy	
  for	
  you	
  


     @demandgendave	
  
The	
  Path	
  to	
  Success…	
  




   @demandgendave	
  
@demandgendave	
  
“Pssst … Hey, buddy. You want fresh content?”

@demandgendave	
  
Hourglass	
  Nurturing	
  
Create	
  conversaAons.	
  Make	
  it	
  a	
  dialog!	
  
	
  
                                      Target	
  =	
  Inquiries	
  
                                      ObjecIves:	
  	
  
                                      Building	
  awareness	
  and	
  educaAon,	
  pre-­‐qualifying	
  for	
  Sales	
  

                                      Target	
  =	
  MQL	
  
                                      ObjecIves:	
  	
  
                                      Create	
  engagement	
  such	
  as	
  offering	
  demos	
  and	
  free-­‐trials	
  	
  

                                      Target	
  =	
  Customer	
  
                                      ObjecIves:	
  	
  
                                      “Moving-­‐in,”	
  promoAng	
  adopAon	
  and	
  use,	
  showing	
  value,	
  
                                      incenAvizing	
  loyalty	
  

                                       Target=	
  Customer	
  
                                       ObjecIves:	
  	
  
                                       Providing	
  tools	
  to	
  communicate	
  and	
  prove	
  benefits;	
  
                                       isolaAng	
  influencers	
  



       @demandgendave	
  
@demandgendave	
  
Nurturing	
  through	
  the	
  Funnel	
  




•    Inquiry	
  and	
  MQL	
  Nurture	
  
•    4	
  to	
  9	
  Touches	
  
•    21	
  to	
  	
  90	
  days	
  (Sample	
  Recipe:	
  2-­‐5-­‐7-­‐14-­‐7-­‐3-­‐5-­‐14-­‐10-­‐5-­‐1)	
  
•    Short	
  content,	
  focused	
  call	
  to	
  acAon	
  
•    Use	
  personal	
  tone.	
  MQL	
  nurture	
  should	
  be	
  from	
  a	
  person	
  	
  
•    Have	
  tracks	
  by	
  persona	
  (if	
  appropriate)	
  


     @demandgendave	
  
Have	
  A	
  Plan:	
  Nurture	
  Project	
  Briefs	
  




    @demandgendave	
  
The	
  Flow	
  




BEST	
  PRACTICE:	
  
Building	
  a	
  flowchart	
  prior	
  to	
  
implemenAng	
  	
  the	
  nurture	
  in	
  your	
  
markeAng	
  automaAon	
  system	
  will	
  
create	
  beger	
  system	
  design	
  and	
  gives	
  
you	
  a	
  family	
  recipe	
  book.	
  



      @demandgendave	
  
The	
  Ingredients	
  




The	
  recipe	
  should	
  document	
  each	
  of	
  the	
  
touches	
  including:	
  
       –    Each	
  ObjecAve	
  
       –    Who/From/Tone	
  
       –    Copy	
  Requirements	
  
       –    CTA	
  Requirements	
  
       –    Form/LP	
  Requirements	
  




        @demandgendave	
  
Case	
  Study:	
  Vidyard	
  




    In 90 Days




    @demandgendave	
  
Vidyard	
  Family	
  Recipe	
  
Inquiry	
  and	
  Trial	
  Nurture	
  
                                                Remarket
•    Focus:	
  Free	
  Trial	
  
•    15	
  Touches	
  (avg	
  1/wk)	
  
                                                Trial Ends
•    DuraAon:	
  90	
  Days	
  
•    5	
  “Senders”	
  
                                              Trial Nurture




                                          Inquiry Nurture




       @demandgendave	
  
@demandgendave	
  
@demandgendave	
  
@demandgendave	
  
@demandgendave	
  
Lead	
  Nurturing	
  Summary	
  

•    Nurture	
  in	
  and	
  around	
  the	
  Demand	
  Funnel	
  
•    Make	
  Inquiry	
  &	
  MQL	
  Nurtures	
  a	
  High	
  Priority	
  
•    Define	
  a	
  Measurable	
  Goal	
  for	
  Each	
  Nurture	
  
•    Leverage	
  ExisAng	
  Content	
  Where	
  Possible	
  
•    Develop	
  a	
  Project	
  Brief	
  (Recipe	
  Book)	
  
•    Build,	
  Test,	
  Launch,	
  Review,	
  Update	
  
•    Measure	
  Inflow	
  and	
  Output	
  




       @demandgendave	
  
?                How	
  will	
  you	
  
                      apply	
  this?	
  	
  



@demandgendave	
  
Thank	
  You!	
  
              Feedback	
  Appreciated	
  

Workshops or Help: info@demandgen.com




         @demandgendave	
  
Your	
  gio…	
  
	
  
Stop	
  by	
  our	
  
booth	
  to	
  pick	
  	
  
up	
  a	
  copy.	
  



    @demandgendave	
  

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Lead Nurturing: Content Strategy for Mid-Funnel

  • 1.   Lead  Nurturing   Content  Strategy  for  Mid-­‐Funnel     David  Lewis   Founder  &  CEO  |  DemandGen,  Inc.       @demandgendave  
  • 2. David  Lewis    |    CEO    |    DemandGen   Free  copy  for  you   @demandgendave  
  • 3. The  Path  to  Success…   @demandgendave  
  • 5. “Pssst … Hey, buddy. You want fresh content?” @demandgendave  
  • 6. Hourglass  Nurturing   Create  conversaAons.  Make  it  a  dialog!     Target  =  Inquiries   ObjecIves:     Building  awareness  and  educaAon,  pre-­‐qualifying  for  Sales   Target  =  MQL   ObjecIves:     Create  engagement  such  as  offering  demos  and  free-­‐trials     Target  =  Customer   ObjecIves:     “Moving-­‐in,”  promoAng  adopAon  and  use,  showing  value,   incenAvizing  loyalty   Target=  Customer   ObjecIves:     Providing  tools  to  communicate  and  prove  benefits;   isolaAng  influencers   @demandgendave  
  • 8. Nurturing  through  the  Funnel   •  Inquiry  and  MQL  Nurture   •  4  to  9  Touches   •  21  to    90  days  (Sample  Recipe:  2-­‐5-­‐7-­‐14-­‐7-­‐3-­‐5-­‐14-­‐10-­‐5-­‐1)   •  Short  content,  focused  call  to  acAon   •  Use  personal  tone.  MQL  nurture  should  be  from  a  person     •  Have  tracks  by  persona  (if  appropriate)   @demandgendave  
  • 9. Have  A  Plan:  Nurture  Project  Briefs   @demandgendave  
  • 10. The  Flow   BEST  PRACTICE:   Building  a  flowchart  prior  to   implemenAng    the  nurture  in  your   markeAng  automaAon  system  will   create  beger  system  design  and  gives   you  a  family  recipe  book.   @demandgendave  
  • 11. The  Ingredients   The  recipe  should  document  each  of  the   touches  including:   –  Each  ObjecAve   –  Who/From/Tone   –  Copy  Requirements   –  CTA  Requirements   –  Form/LP  Requirements   @demandgendave  
  • 12. Case  Study:  Vidyard   In 90 Days @demandgendave  
  • 13. Vidyard  Family  Recipe   Inquiry  and  Trial  Nurture   Remarket •  Focus:  Free  Trial   •  15  Touches  (avg  1/wk)   Trial Ends •  DuraAon:  90  Days   •  5  “Senders”   Trial Nurture Inquiry Nurture @demandgendave  
  • 18. Lead  Nurturing  Summary   •  Nurture  in  and  around  the  Demand  Funnel   •  Make  Inquiry  &  MQL  Nurtures  a  High  Priority   •  Define  a  Measurable  Goal  for  Each  Nurture   •  Leverage  ExisAng  Content  Where  Possible   •  Develop  a  Project  Brief  (Recipe  Book)   •  Build,  Test,  Launch,  Review,  Update   •  Measure  Inflow  and  Output   @demandgendave  
  • 19. ? How  will  you   apply  this?     @demandgendave  
  • 20. Thank  You!   Feedback  Appreciated   Workshops or Help: info@demandgen.com @demandgendave  
  • 21. Your  gio…     Stop  by  our   booth  to  pick     up  a  copy.   @demandgendave