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© 2017 Synopsys, Inc. 1
Breaking Down the Barriers
Between Marketing and Sales
Cameron Caswell, Sr. Content Marketing Manager, Synopsys
© 2017 Synopsys, Inc. 2
Background story
© 2017 Synopsys, Inc. 3
Synopsys Integrity Group
© 2017 Synopsys, Inc. 4
Growing pains
2016
2017
300 employees
11 marketing
2 content
40 sales
1,500 employees
67 marketing
11 content
236 sales
© 2017 Synopsys, Inc. 5
Marketing assets
• Blog posts
• Bylines
• Reports
• eBooks
• White papers
• Case studies
• Landing pages
• Videos
• Infographics
• Social media
Sales training/enablement
• Datasheets
• Sales decks
• Hunting guides
• Sales sheets
Churning out content
© 2017 Synopsys, Inc. 6
Content creation chaos!
© 2017 Synopsys, Inc. 7
Key problems
• Project workflow
• Request intake process
• Accessibility
• Visibility
• Version control
• Performance insight
• Gap analysis
© 2017 Synopsys, Inc. 8
Hello…
© 2017 Synopsys, Inc. 9
What can we do with Kapost?
• Set up a workflow
with internal and external contributors with
deadlines, approvals, and status updates.
• Collaborate in a single place
with version control, messaging, editing, and
alerts.
• Get visibility
into what is being worked on by whom at any
particular moment.
• Organize multiple pieces of content
around a single campaign and show
dependencies.
• Upload/download content
and share both internally and externally.
• Receive requests/submissions
from all SIG employees, which we can
immediately prioritize, reject, or save for later.
• Share our publishing schedule
so anyone can easily find out what’s been
published and what’s in the works.
• Analyze our content inventory
by persona, buying stage, product line, etc. to
ensure balanced coverage and assess
strategic plans.
© 2017 Synopsys, Inc. 10
Meanwhile…
© 2017 Synopsys, Inc. 11
Hey, Cam. It’d be
really useful if we
had a white paper
on cloud security.
You’re right,
sales guy.
In fact, we created one 3
months ago and emailed
it to you and your team,
then uploaded it to the
company sharedrive.
© 2017 Synopsys, Inc. 12
• 21% don’t know it exists
• 19% too difficult to find
~ SiriusDecisions State of B-to-B Content 2018
#1 reason content goes unused: Findability
© 2017 Synopsys, Inc. 13
• 21% don’t know it exists
• 19% too difficult to find
~ SiriusDecisions State of B-to-B Content 2018
#1 reason content goes unused: Findability
© 2017 Synopsys, Inc. 14
The PIC/Gather/Fieldguide Your hard drive
Email the marketing teamAsk a coworker
© 2017 Synopsys, Inc. 15
Kapost = Sales enablement!
Sales team uses
Salesforce
Kapost integrates
content into
Salesforce
Sales team can
access content in
Salesforce
© 2017 Synopsys, Inc. 16
What Kapost offers the sales team
• Search and browse all available content from a
single database.
• Always get the latest version.
• Tag content as a favorite for easier/quicker access.
• See what content your team members use the
most.
• Share content with customers with a single click.
• Track what you’ve already shared with each
customer.
• Request content that isn’t yet available.
© 2017 Synopsys, Inc. 17
The best part
You can do all this
without having to leave
© 2017 Synopsys, Inc. 18
All I had to do was…
•Get the contract through legal and executive approval
•Get Kapost through security testing
•Work with IT to set up SSO permissions
•Work with the Salesforce team to install, configure, and test Kapost
Gallery in a sandbox instance
•Upload and tag 541 documents
•Define and create 56 content types with unique workflows
•Define and create 40 custom fields
•Build out training materials
© 2017 Synopsys, Inc. 19
Persistence
© 2017 Synopsys, Inc. 20
Customer spotlight
Guides/tutorial
Hunting guide
Presentation
Sales flash
Sales sheet
Talking points
Services
Products
Training
Fuzz Testing
(Defensics)
IAST (Seeker)
Software Composition
Analysis (Protecode)
Static Analysis
(Coverity)
Static Analysis
(SecureAssist)
Test Optimization (Test
Booster)
3D Application Security Testing (Managed
Service)
Architecture and Design
BSIMM
DAST (Managed Service)
Embedded Software Testing
Insider Threat Detection
Maturity Action Plan (MAP)
Metrics
Mobile (Managed Service)
Network Penentration Test (Managed
Service)
Pen Test (Managed Service)
Policies & Standards
Program Design & Development
Red Teaming
Regulatory & Compliance
SAST/SCR (Managed Service)
Secure Coding Guidelines
Software Security in a Box
Thick-Client Testing
vBSIMM
Agile integration
Application security
CI/CD
Cloud security
Container security
Development & DevOps
IoT security
License compliance
Open source
OWASP top 10
Smart grid security
Software quality
Software security initiative
(SSI)
Vendor analysis
© 2017 Synopsys, Inc. 21
3 months later…
© 2017 Synopsys, Inc. 22
Sales Force Training (SFT) 2017
© 2017 Synopsys, Inc. 23
The final product
© 2017 Synopsys, Inc. 24
Kapost has been a
HUGE help. Before
every call I like to look
at the sales sheet and
the datasheet, which
Kapost makes it very
easy to access.
I was amazed how
much quicker it is
and use it every day
to get information to
clients immediately.
It’s super
helpful!
The way the
information is
grouped and the
amount of
information is
phenomenal.
© 2017 Synopsys, Inc. 25
It’s YOUR turn
• Stop by booth 114 to talk to Kapost’s content operations experts.
• Check out Content Strategy and Operations track session (Content infrastructure: A
Capabilities-Driven View of the Stack that Drives Growth) w/ Cheri Keith.
• Wednesday @ 2:40-3:20
• Email me at ccaswell@synopsys.com if you have additional questions.
• Email the Kapost team at ____ to learn more.
© 2017 Synopsys, Inc. 26
Thank You
© 2017 Synopsys, Inc. 27
Kapost in action
© 2017 Synopsys, Inc. 28
Love the PIC? No worries.
https://spp/pic/SIG/MarketingResources/SitePages/Home.aspx
© 2017 Synopsys, Inc. 29
Dashboard
© 2017 Synopsys, Inc. 30
Content orkflow
© 2017 Synopsys, Inc. 31
Tagging
© 2017 Synopsys, Inc. 32
Content lists
© 2017 Synopsys, Inc. 33
Calendar view
© 2017 Synopsys, Inc. 34
Gallery Metrics
© 2017 Synopsys, Inc. 35
Metrics
© 2017 Synopsys, Inc. 36
Gap analysis

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[Case Study] Cameron Caswell at Synopsys for SiriusDecisions Summit 2018

  • 1. © 2017 Synopsys, Inc. 1 Breaking Down the Barriers Between Marketing and Sales Cameron Caswell, Sr. Content Marketing Manager, Synopsys
  • 2. © 2017 Synopsys, Inc. 2 Background story
  • 3. © 2017 Synopsys, Inc. 3 Synopsys Integrity Group
  • 4. © 2017 Synopsys, Inc. 4 Growing pains 2016 2017 300 employees 11 marketing 2 content 40 sales 1,500 employees 67 marketing 11 content 236 sales
  • 5. © 2017 Synopsys, Inc. 5 Marketing assets • Blog posts • Bylines • Reports • eBooks • White papers • Case studies • Landing pages • Videos • Infographics • Social media Sales training/enablement • Datasheets • Sales decks • Hunting guides • Sales sheets Churning out content
  • 6. © 2017 Synopsys, Inc. 6 Content creation chaos!
  • 7. © 2017 Synopsys, Inc. 7 Key problems • Project workflow • Request intake process • Accessibility • Visibility • Version control • Performance insight • Gap analysis
  • 8. © 2017 Synopsys, Inc. 8 Hello…
  • 9. © 2017 Synopsys, Inc. 9 What can we do with Kapost? • Set up a workflow with internal and external contributors with deadlines, approvals, and status updates. • Collaborate in a single place with version control, messaging, editing, and alerts. • Get visibility into what is being worked on by whom at any particular moment. • Organize multiple pieces of content around a single campaign and show dependencies. • Upload/download content and share both internally and externally. • Receive requests/submissions from all SIG employees, which we can immediately prioritize, reject, or save for later. • Share our publishing schedule so anyone can easily find out what’s been published and what’s in the works. • Analyze our content inventory by persona, buying stage, product line, etc. to ensure balanced coverage and assess strategic plans.
  • 10. © 2017 Synopsys, Inc. 10 Meanwhile…
  • 11. © 2017 Synopsys, Inc. 11 Hey, Cam. It’d be really useful if we had a white paper on cloud security. You’re right, sales guy. In fact, we created one 3 months ago and emailed it to you and your team, then uploaded it to the company sharedrive.
  • 12. © 2017 Synopsys, Inc. 12 • 21% don’t know it exists • 19% too difficult to find ~ SiriusDecisions State of B-to-B Content 2018 #1 reason content goes unused: Findability
  • 13. © 2017 Synopsys, Inc. 13 • 21% don’t know it exists • 19% too difficult to find ~ SiriusDecisions State of B-to-B Content 2018 #1 reason content goes unused: Findability
  • 14. © 2017 Synopsys, Inc. 14 The PIC/Gather/Fieldguide Your hard drive Email the marketing teamAsk a coworker
  • 15. © 2017 Synopsys, Inc. 15 Kapost = Sales enablement! Sales team uses Salesforce Kapost integrates content into Salesforce Sales team can access content in Salesforce
  • 16. © 2017 Synopsys, Inc. 16 What Kapost offers the sales team • Search and browse all available content from a single database. • Always get the latest version. • Tag content as a favorite for easier/quicker access. • See what content your team members use the most. • Share content with customers with a single click. • Track what you’ve already shared with each customer. • Request content that isn’t yet available.
  • 17. © 2017 Synopsys, Inc. 17 The best part You can do all this without having to leave
  • 18. © 2017 Synopsys, Inc. 18 All I had to do was… •Get the contract through legal and executive approval •Get Kapost through security testing •Work with IT to set up SSO permissions •Work with the Salesforce team to install, configure, and test Kapost Gallery in a sandbox instance •Upload and tag 541 documents •Define and create 56 content types with unique workflows •Define and create 40 custom fields •Build out training materials
  • 19. © 2017 Synopsys, Inc. 19 Persistence
  • 20. © 2017 Synopsys, Inc. 20 Customer spotlight Guides/tutorial Hunting guide Presentation Sales flash Sales sheet Talking points Services Products Training Fuzz Testing (Defensics) IAST (Seeker) Software Composition Analysis (Protecode) Static Analysis (Coverity) Static Analysis (SecureAssist) Test Optimization (Test Booster) 3D Application Security Testing (Managed Service) Architecture and Design BSIMM DAST (Managed Service) Embedded Software Testing Insider Threat Detection Maturity Action Plan (MAP) Metrics Mobile (Managed Service) Network Penentration Test (Managed Service) Pen Test (Managed Service) Policies & Standards Program Design & Development Red Teaming Regulatory & Compliance SAST/SCR (Managed Service) Secure Coding Guidelines Software Security in a Box Thick-Client Testing vBSIMM Agile integration Application security CI/CD Cloud security Container security Development & DevOps IoT security License compliance Open source OWASP top 10 Smart grid security Software quality Software security initiative (SSI) Vendor analysis
  • 21. © 2017 Synopsys, Inc. 21 3 months later…
  • 22. © 2017 Synopsys, Inc. 22 Sales Force Training (SFT) 2017
  • 23. © 2017 Synopsys, Inc. 23 The final product
  • 24. © 2017 Synopsys, Inc. 24 Kapost has been a HUGE help. Before every call I like to look at the sales sheet and the datasheet, which Kapost makes it very easy to access. I was amazed how much quicker it is and use it every day to get information to clients immediately. It’s super helpful! The way the information is grouped and the amount of information is phenomenal.
  • 25. © 2017 Synopsys, Inc. 25 It’s YOUR turn • Stop by booth 114 to talk to Kapost’s content operations experts. • Check out Content Strategy and Operations track session (Content infrastructure: A Capabilities-Driven View of the Stack that Drives Growth) w/ Cheri Keith. • Wednesday @ 2:40-3:20 • Email me at ccaswell@synopsys.com if you have additional questions. • Email the Kapost team at ____ to learn more.
  • 26. © 2017 Synopsys, Inc. 26 Thank You
  • 27. © 2017 Synopsys, Inc. 27 Kapost in action
  • 28. © 2017 Synopsys, Inc. 28 Love the PIC? No worries. https://spp/pic/SIG/MarketingResources/SitePages/Home.aspx
  • 29. © 2017 Synopsys, Inc. 29 Dashboard
  • 30. © 2017 Synopsys, Inc. 30 Content orkflow
  • 31. © 2017 Synopsys, Inc. 31 Tagging
  • 32. © 2017 Synopsys, Inc. 32 Content lists
  • 33. © 2017 Synopsys, Inc. 33 Calendar view
  • 34. © 2017 Synopsys, Inc. 34 Gallery Metrics
  • 35. © 2017 Synopsys, Inc. 35 Metrics
  • 36. © 2017 Synopsys, Inc. 36 Gap analysis