1. GE O R G E J KA P A N O
1071 Club House Drive Pontiac, MI 48340 (248) 390-4308 george.kapano@fedex.com
Sales Management
OBJECTIVE
Energetic, goal-oriented, results driven individual with over 13 years of successfulnew business
development, in a highly competitive worldwide transportation market. Expertise and knowledge in share
of wallet expansion, and customer relationship development, articulate communicator with a consultative
sales style, strong negotiation skills, exception problem solving abilities, and a keen sense of customer
needs assessment aptitude. Aggressively identify opportunities,develop focus, and provide tactical
solutions to nurture a long-term value partnership. A genuine passion for sales strategy,and personal
growth through continued education,enjoy a well-rounded background in supporting a progressive
organization, while optimizing performance and growth.
KEY STRENGTHS
Sales & Revenue Generation
Account Management
Value Partnership Development
Customer Service Tactics
New Business Development
Customer Service Strategies
Competitive Market Growth
Effective Presentation Skills
ACHIEVEMENTS
Ambassador’s Club 2013
Professional to Leadership (P2L) (VP Elected)
(2012) (FedEx)
FIVE STAR AWARD (2011 & 2013) (FEDEX)
MVP FOR SALES EXCELLENCE (DIVISION AWARD -
CORP WEST)(2010)
President’s Club (2010) (FedEx)
FedEx Leadership Award 2009 (FedEx)
FedEx Leadership Award 2008 (FedEx)
Thoroughbred Award (2000) (RPS)
Eagle Scout
EDUCATION
2016 Business Essentials – Certificate Program
Jack Welch Management Institute – Strayer University
2014, B.B.A. Marketing, Business to Business Specialty
Davenport University, Warren, MI
1995-1993, B.A. Studies, Int’l Management,
California State University, Fullerton, CA
1991-1993, A.A. Degree, Business Management,
Fullerton College,Fullerton, CA
PROFESSIONAL PROFILE
FedEx Services
Worldwide Account Manager
Present to 2002
Develops and maintain a long term valued partnership
relationship with large accounts ($1-$10M annual potential).
Coordinate the use of company resources to provide a
comprehensive value proposition for the customer.
Responsible for the development of a business plan and strategy
for each account,and provide leadership and guidance to other
sales professionals in the development and execution of account
strategies.
FedEx Services
Major Account Executive
2002—2001
Responsible for Corporate and World Wide account support
within a geographical area, while developing large owned
accounts. Territory required a high degree of visibility,
communication and problem solving ability.
FedEx Services/RPS, Inc.
Account Executive
2001-1997
Viking Freight System
Special Account Manager
1997-1995
GI Trucking Company
Terminal Sales Manager
1995-1993
