1. William Loyal
PRINCE2
Practitioner
+44(0)7789543751
Will.loyal@btinternet.com
IT Infrastructure Project Manager
Personal Details
Name: Mr William Loyal
Marital Status: Divorced
Nationality: British
Summary
Prince2 (Project Management) Practitioner with a proven track record of successful
programme & project management through methodical, thorough and diligent
work. I am natural relationship builder, equipped with the vision and purpose to
drive organisational change. I am flexible willing to travel as required and able to
adapt positively to any challenges that arise, I am also comfortable at making
sometimes- difficult decisions and taking ownership of key issues. I take
responsibility for ensuring the safe delivery of all projects in accordance with
company policy and procedures adhering to all statutory and regulatory legislation.
• Working closely with stakeholders to understand their needs.
• Managing the day- to-day operational aspects of the programme /projects.
• Arranging and managing all programme / project related meetings.
• Attending stakeholder meetings and guiding them through processes.
• Producing timing, costing and scoping documentation.
• Establishing the overall success criteria for a project
• Writing progress reports and presenting them to directors.
• Monitoring all work in accordance with schedules.
• Developing and reviewing communication.
• Producing and maintaining project management plans.
• Monitoring and managing all contractors, consultants and third party suppliers
within each project.
Achievements
Vodafone Group
www.vodafone.com
Project Manager Aug 2014- Jan 2016
(Bell Microsystems) Vodafone UK
Upgrade of Citrix Xenapps V5 to V6
As part of the Heritage transformation programme to upgrade all key thin client
infrastructure within Vodafone UK and interfaces with Vodafone Group globally. The
Key deliverable was to upgrade all Call centres within Vodafone UK (including India &
eastern Europe) with Version 6.5 of Citrix Xenapp (Caas), Amdocs Crystal application
software & various Bespoke applications (over 50) that had to be re-packaged &
tested prior to release. Liaise with all key stakeholders & application test teams to
mitigate any impact upon call centre operations & staff (10,000) & maintain SLA’s for
any issues prior to Operational handover. To also plan with operational departments
future capacity requirements with ongoing projects
Managing several projects within Collaboration & Productivity Technology
(CPT):
Global print stabilisation Key deliverables were to work with Ricoh & global
market partners to upgrade & stabilise a secure print solution for 11 countries
worldwide based upon internal Security & vulnerability review. Also to further

2. integrate other acquired local markets in Spain, Germany, Romania, Greece &
recently acquired UK fixed line (Cable & Wireless-CWW)
• Blackberry 5 decommission
Decommission BB5 service from 18 Countries globally. Working with All Local
market support partners, Vodafone Comms. teams & Service owners. With no
budget available a creative approach had to be used in order to incentivise all BB5
users to migrate on to alternative Platforms.
• Secure Account Creation process
Create service process globally within Customer service desk & Global service
desk, end to end secure account for dashboard applications within Vodafone
Infrastructure & datacentres.
• Wintel Service consolidation – Spain
Part of a Cost reduction exercise to migrate & consolidate the WINTEL service
contracts from external vendors to internalise & leverage any existing internal
services distributed across Vodafone shared service centres.
• Appropriate prioritizing, planning, resourcing and contingency is in place.
• Plans, etc. are base lined and tracked accordingly.
• Exceptions to plans are documented and communicated with options for remedial
action identified and recommended.
• Defined risk profiles for each project, maintain and manage the risk and issue log
• Provide change management
• Drive and motivate with clear communication
• Prepare and present status reports to senior management teams as necessary.
• Establishing stakeholder requirements
• Facilitating and contributing to commercial agreements
• Third party vendor management
• Design and approval process
• Implementation test and sign- off
• Documentation handover and acceptance
• Project closure and lessons learned
• Print solution related data centre provisioning and decommissioning

3. KMPG - April–Jul 2014
Interim Project manager
o Migration of MobileIron users to a newer platform. Piloting & delivery of a
secure browsing environment on Mobile devices.
o Selection & implementation of a Document management solution using
Accellion & HP autonomy Worksite.
o Managing Vendor Partnership with Chelsea Apps Factory, to design &
deploy various bespoke internal Business Apps developed for KPMG. Use
& deployment of various hardware platforms Apple, Samsung & Windows.
Barclays Capital - Oct2012–March2014
BYOD Technical Project/Delivery Manager
Several phases of deployment which was initiated with 10,000 Apple iPad devices being
distributed throughout all UK offices for management staff. Using Mobile Iron Mobile
device management software.
Further projects were deployment of some 1500 more “Hardened” devices incorporating
Apples Configuration software. Latter phases of project encompassed other countries –
Portugal, Spain & France a further 1000 devices were deployed using various 3 rd
party
suppliers & support teams. South Africa was also introduced with some 20,000 devices
predicted to be deployed.
Coordinate design outlines with Engineering & various 3 rd
party suppliers in UK &
mainland Europe
• Coordinate manage other PM’s from mainland Europe & all technical teams to
ensure correct process & guidelines were adopted.
• Coordinate, liaise & Manage business stakeholders – UK & mainland
Europe(Spain, Portugal & France)
• Liaise & Coordinate with Development teams for Application deployment &
certification(both internal & external)
• Work with GIS (information security & Compliance) for Pen. testing device profiles
UK & mainland Europe
• Setup VPN Profile & testing for remote user connectivity
• Work with Training Teams to inform & educate user base
• Organise documentation & compliance publications
• Provisioning & BAU handover & knowledge transfer
December 2011 – October 2012
Man Investments
https://www.man.com
June2009- January2012
Global infrastructure refresh and London head office relocation. Provisioning activities,
migration scheduling followed by rationalisation and decommissioning of the legacy
infrastructure and the Swiss data centre closure.
Technical Project Manager
Duties:
Deliver core programme capabilities
• Create new production physical and virtual server environments located in the
UK green field data centre to support the London head office move and global
infrastructure refresh

4. • Deploy build and configure the desktop and laptop environments throughout
the London head office campus and create repeatable processes to be
followed by the global deployments teams.
• Scheduled and plan user moves to the new building and onto the transformed
platforms
• Migration of Trading systems ( PBX, Voice, Dealerboards, Reuters & Bloomberg) plus in
house business critical applications & market data feeds from Sugar quay to Riverbank
house. Also compliment systems in the Oxford Research. Coordinate all DR sites & test
failover.
• Swiss and UK server decommissioning. Closure of Swiss data center
Sub-projects:
• Office 2010 upgrade packaging and script upgrades
• Baseline auditing hardware and applications
• Trade floor relocation and user migration
• Application packaging, tests and deployment
• Standardised desktop / Laptop deployment methods
Global infrastructures refresh and head office relocation. Establish requirements baseline
and audit environment. Design builds and test infrastructure and platforms
Technical Project Delivery Manager
Duties:
Deliver core programme capabilities
• Build Pre-migration test labs utilising physical and virtual server environments
• Develop standardised server, desktop and laptop builds for future deployments
• Evaluate infrastructure hardware and select supplier in conjunction with
procurement
• Active Directory upgrade, pre migration
• OS virtual and physical server upgrades stabilisation pre migration
Project Manager
Duties:
Planning and scheduling third party migrations and consolidation activities for the
reduction migration or decommissioning of legacy environments
• Pre-staging DC and BDC servers
• Oversee Scheduled DC migrations
First Officer
Dana Executive Jets : RAK Jun 2008 - Dec 2008
Dana Executive Jets, RAK, UAEFirst Officer on Hawker 800 series In Addition to
Aviation - flying as First officer for Danajets.
In addition to my role as aircrew I was also tasked with advising & proposing the
best IT infrastructure for their back office environment & then managing the
project.Client was an airline owned by Ras Al Khaimah Government, who needed
to expand & develop their IT infrastructure from the existing small scale offerings
from the Local ISP
• Scope, Budget & recommend & propose to client based upon business
requirements, provide estimates of timescales & technology in a Virtual
Server (resilience, Active Directory) environment
• Working with the Local ISP & FM management companies, propose the
Data & Storage consolidation (Restructuring company data with updated
permissions) design & develop a SAN infrastructure based on current &
future Growth of company.

5. Flight instructor : Commercial pilot Jan 2008 - Jun 2008
Planned Sabbatical - Also re-qualified as Flight instructor & commercial pilot with
UK JAR Commercial jet ratings on Hawker 800 series Executive Jets. Based in
UAE. Training Done with CAE & Emirates Airlines.
Barclays Private Clients, Wealth Management
https://wealth.barclays.com
March 2005 – March 2007
Acquisition transformation and integration programme. Provisioning standardised
infrastructure consisting of new hardware OS, Active Directory in conjunction with user
and data migrations, application packaging and decommissioning. (Gerard Wealth
Management)
Duties:
Deliver core programme capabilities
• Build Pre-migration test labs, Snapshot of the Barclays AD
• Design standardised server, desktop and laptop builds
• Build out new infrastructure, migrate users and data
• Decommissioning of legacy and swing infrastructure
• Decommission legacy environments, Old Offices and data centres
Barclays Capital
http://group.barclays.com/home
February 2004 – March 2005
IBM Tivoli system backup and recovery solution implementation / Server OS upgrade
Duties:
Backup solution design test and deployment
• Server standardisation and pre-deployment readiness checks
• Deployment Scheduling and resource management
• Implementation test and signoff
• Documentation handover and acceptance
• Project closure and lessons learned
Sub Projects:
• Server OS upgrade planning and preparation
• Scheduling upgrades and resource management
• Documentation handover and acceptance back into operations
Certifications:
PRINCE2 (Practitioner)
ITIL
Mobile Iron Certified Administrator
MSP (Managing Successful Programmes)
Microsoft COSN (Cloud As Operating System) Admin
Studying
GCHQ certified Introduction to Cybersecurity – Open university
Cyber security Safety at home – Open university.

6. Flight instructor : Commercial pilot Jan 2008 - Jun 2008
Planned Sabbatical - Also re-qualified as Flight instructor & commercial pilot with
UK JAR Commercial jet ratings on Hawker 800 series Executive Jets. Based in
UAE. Training Done with CAE & Emirates Airlines.
Barclays Private Clients, Wealth Management
https://wealth.barclays.com
March 2005 – March 2007
Acquisition transformation and integration programme. Provisioning standardised
infrastructure consisting of new hardware OS, Active Directory in conjunction with user
and data migrations, application packaging and decommissioning. (Gerard Wealth
Management)
Duties:
Deliver core programme capabilities
• Build Pre-migration test labs, Snapshot of the Barclays AD
• Design standardised server, desktop and laptop builds
• Build out new infrastructure, migrate users and data
• Decommissioning of legacy and swing infrastructure
• Decommission legacy environments, Old Offices and data centres
Barclays Capital
http://group.barclays.com/home
February 2004 – March 2005
IBM Tivoli system backup and recovery solution implementation / Server OS upgrade
Duties:
Backup solution design test and deployment
• Server standardisation and pre-deployment readiness checks
• Deployment Scheduling and resource management
• Implementation test and signoff
• Documentation handover and acceptance
• Project closure and lessons learned
Sub Projects:
• Server OS upgrade planning and preparation
• Scheduling upgrades and resource management
• Documentation handover and acceptance back into operations
Certifications:
PRINCE2 (Practitioner)
ITIL
Mobile Iron Certified Administrator
MSP (Managing Successful Programmes)
Microsoft COSN (Cloud As Operating System) Admin
Studying
GCHQ certified Introduction to Cybersecurity – Open university
Cyber security Safety at home – Open university.