Michel Reynaud is a bilingual project manager and Scrum Master based in Quebec with over 20 years of experience managing software projects in various industries. He has managed both Agile and waterfall projects of varying sizes, from small teams to large programs involving over 1500 resources. Reynaud holds professional certifications in project management, IT service management, and Agile methodologies. He is currently working as a project director at the National Bank of Canada managing an infrastructure upgrade program.

1. Michel REYNAUD, PMP
Project Manager
21 Paul-Chartrand, St-Philippe - J0L 2K0
Cell :514-561-6383
michel.reynaud@atii-tech.com
June 2016 Page 1
PROFILE AND SKILLS
A Software and infrastructure project manager, fluently bilingual Scrum Master, PMP, and ITIL-certified, is IT
Graduate, with Canadian and international working experience, acquired in multinational companies universally
recognized for the level of quality and maturity of their processes experience he’s been able to transpose into small
and medium structures. Manages projects through all their stages from project initiation to close, applies structured
software development, Agile project management methodology when applicable and the best practices in force in
the industry, in organizations ISO9000/9001 and CMMI Level3-certified. The extensive experience of project
management allowed delivery of projects in the field of software, embedded in electronic devices as well as office
applications or infrastructures and services development or maintenance. Team leader committed, fostering a
healthy team spirit, with excellent interpersonal abilities, able to adapt to new industries and environments.
 Project
Management
 Team
Management
 Business Development
 Management in multi-project
mode:
 All project phases
 All competency fields,
 Agile or waterfall DLC
 Change Management
o Impact Analysis
o Risk analysis
 Analysis and development:
 Desktop or web
applications (3-tier)
 Databases
 Scrum master
 Quality Management
 Service Capacity Management
 Resource assignment
 Individual Performance
Assessment
 Direct customer relationship
 Requirement definition assist
 Contracts Negotiation and follow-up
 Redaction of contractual deliverables
 Commissioning and support
 PMO project and account status
reports
PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS
National Bank of Canada – Mandate in progress June 2015 to this day
Project Director – Environnement Management – Infrastructures Upgrade program (RIT).
 Management of all activities in a project of infrastructure upgrade in all the datacenters with an impact
over the whole National Bank.
 Infrastructure assets inventory, identification of system managers groups, and setup of the
management tools for infrastructure change management.
 Detailed analysis and change coordination, drafting and revision of implementation plans and other
project deliverables.
 System Managers meeting organization and management along with providers and sub contractors.
 Commissioning supervision and management of the new components
 Post implementation support to application manegers.

2. Michel REYNAUD, PMP
Cell :514-561-6383
michel.reynaud@atii-tech.com Page 2
National Bank of Canada – June 2014 – October 2014
Project Manager – Infrastructure Management – Mandate 6 months
 Mandate for Information resource optimization. Network inventory and assets optimization analysis in
AIX/Linux and windows assets.
 Organization and management of the meetings with system operation managers to reach formal
agreement.
 Infrastructure changes execution management. Project reporting to stakeholders.
 Infrastructure operation management: Change management in Windows and AIX / Linux environments
to satisfy to delivery and operation units requests.
ATII Technologies Inc. November 2013 - Today
Project Manager – IT Services and Software Development
 Customer relationship, requirement definition and analysis and project deliverables release.
 IT Services (maintenance and upgrades in Windows environment),
 Agile project management, e-Learning application software and web site development in
HTML5/CSS3/PHP/SQL environment.
 Development, validation, deployment and support.
Fédération des Caisses Desjardins January - September 2013
Project Manager - Mandate 8 months
 IT Infrastructure reorganization project.
 Organize and manage the feasibility study aiming at replacing the load balancers to manage access to
the Financial Internet services.
 Follow-up servers migration activities,
 manage pre-requisites and external service requests.
 Inventory and project scope changes process management.
Group PROCOM INC, January - September 2012
HYDRO-QUÉBEC – Mandate 9 months
Project Operational Coordinator [Project Management Responsibilities] – 17 resources – 2.6M$
Multi-project service and infrastructure management in a matrix unionized environment
Access consoles to SCADA power grid remote management data. (WS/AIX/Linux)
 Negotiate resource assignments with the functional unit managers.
 Review project plans and schedules accordingly.
 Attend change management steering committee meetings, present impact analysis.
 Participate in delivery management committee, present project status.
 Plan and coordinate projects commissioning and handover,

3. Michel REYNAUD, PMP
Cell :514-561-6383
michel.reynaud@atii-tech.com Page 3
 Setup the infrastructure status dashboard.
 Ensure compliance to safety standards and commissioning requirements and best practices.
Operational Data Intranet upgrade – 5 resources – 1.8M$ (WS/AIX/Citrix)
 Review project schedule according to human and material resources availability,
 Organize architecture and project status and follow-up meetings.
 Manage project dependencies and the potential issues it entails. Report project status to the
governance committee and adapt the project plans to comply with decisions taken during the steering
committee.
BLUESTREAK TECHNOLOGIES – 2 years 9 months March 2009 – December 2011
Multi-project Agile software project management in a matrix environment.
VOD application redesign for Videotron
Project Manager – 5 resources – 6 months
 Answer to RFP, assess project initial scope and release service proposal and project plan.
 Define the Agile development strategy, lead daily scrums and related meetings
 Customer communication and expectations management.
 Manage and control project development and QA.
 Gain customer agreement at every decision stage including iterative deliveries and formal release
acceptance.
 Give feedback of project progress and status to customer and Bluestreak executive level.
 Manage project until final product delivery, project closure and customer support.
Orange Cinema Series application delivery to ORANGE-France
Project Manager – 8 resources – 1.2M$ - 9 months
 Release the service proposal in response to Orange SOW, define project scope and reach formal
agreement from the customer for the delivery of a video-on-demand multi-platform (web and embedded)
application.
 Conduct a risk analysis on data safety regarding third-party content, digital rights and customer data
management, covering critical legal and financial aspects.
 Manage project in Agile mode, select and manage sub-contractors. Lead scrums, manage backlogs,
establish KPI and project report.
 Define commissioning and handover procedures with the customer until final delivery, respecting the
project budget and planned schedule.
“Change your channels” application upgrade for Videotron
Project Manager – 3 resources – 4 months
 Define project scope, release service proposal, project management plan and obtain customer
agreement. Organize project follow-up and status meeting to the customer. Manage customer
expectations. Development in Agile mode including customer acceptance at each delivery.
Setup demos for the International Broadcasting Conference (IBC) – 7 resources – 4 months
 Define features to be developed in collaboration with company management (initial scope definition).

4. Michel REYNAUD, PMP
Cell :514-561-6383
michel.reynaud@atii-tech.com Page 4
 Plan project in an incremental mode, assign and manage internal development team and external
contractors. Project daily follow-up and give regular report and setup progress demo to the company
management. Change management and final delivery coordination on time for the event.
GFI Solutions Group (now ACCEO) 2007 - 2009
Electronic Payment Development Center – 6 months
Ingenico POS EMV pre-certification testing
Project Manager – 8 resources – 670K$
 Manage QA Team, overviewing validation and pre-certification testing strategy. Scheduled certification.
 Managed project and progress follow-up meeting with the customer and status report to upper
management.
POS and ATM test labs setup
Project Manager – 70K$
 Direct project from concept to commissioning, on time and on budget, procurement management and
work progress follow-up.
National Bank of Canada – 15 months (2007-2008)
Program Migration to EMV - Smart Card - IT
Project Controller – 1500d/p – 2.3M$
 Set up project schedule, budget follow-up, earned Value analysis and Key performance index
monitoring, communicate project dashboard to the program management. Manage test cards orders
and provisioning.
Documentation Management make over for the Smart Card – IT Program
Project Manager – 85K$ - 3 months
 Analyze existing organization, and document management methods currently in use in the program
teams.
 Formalize the needs, define the best practices and get management agreement. Report reorganization
progress through a dedicated Intranet site, I set up for this project.
GEMPLUS CANADA – GEMPLUS SA (now GEMALTO) (1997-2006)
Projects OS Garlaban and custom applications for TIM, TMO, SFR, Vodafone – 5 years
R&D project Manager – ~12 resources – 800k€ - 1.1M€
 Manage a service of 12 QA engineers in a multi-project mode following an Agile methodology.
 Manage and monitor key performance indexes and organize the bi-weekly status meetings with the
account and internal product managers for iterative delivery acceptance.
 Resources yearly performance appraisal.
GSM Telecom R&D – 5 years (1997-2001)
Programmer Analyst
 Developed several software projects (smart cards and back end components ) in a GSM environment.
DMR Consulting (1995-1997)
Project Income Security Program Redesign (Federal)
Programmer- Analyst
Project to upgrade income security federal program legacy databases to migrate to a 3 tier distributed architecture
using P+ methodology.
Develop several modules in middleware and front end display of data returned from stored procedures in Oracle.

5. Michel REYNAUD, PMP
Cell :514-561-6383
michel.reynaud@atii-tech.com Page 5
ACADEMIC PROFILE
Bachelor’s degree in industrial computing, automation and robotics - AFPA – Istres (France)
Masters degree1 in Information technologies - Aix-Marseille III University
Second Cycle Program in IT security - University of Sherbrooke
AEC – Microsoft MSCA - Dawson College
PROFESSIONAL CERTIFICATIONS
PMP (2009)
ITIL V3 Foundation (2013)
Certified Scrum Master (2015)
METHODOLOGIES AND TECHNIQUES
 ISO 9000-9001, ISO/IEC12207:2008, CMMI (Level3)
 P+ / Macroscope, ITIL, PMBOK, Agile/Scrum, Lean Six Sigma (Green Belt certification in progress)
 C# .net HTML5, CSS3, PHP, SQL Server