1. With overall of 16 years of experience in total IT industry as a infrastructure technical background
and 9 years as an infrastructure professional in Project Manager for Infrastructure Projects. I am
seeking a position where my in-depth knowledge of technological implementations in
Infrastructure for Project Management role and contribute to the strategic goals of an
organization.
Currently working in HP as Project Manager Role maintaining many Infrastructure and
Non- Infrastructure projects with Waterfall and Agile project Methodologies.
An innovative, result-oriented professional with 9 years of experience as an IT project
Manager
Worked as Project Manager for Banking, Insurance and Finance Domains
Worked as Techno Project Manager in London Clearing House
Worked on Data center migration Technical in UK for AVIVA.
Have affinity to learn and adopt new technologies quickly
A team player with strong communication skills.
Excellent inter-personal relation skills with leadership qualities.
Managing and building team as per the requirement.
Having knowledge with Release, Change & Incident Management areas
Having Good Experience on Assyst, BMC Remedy ticketing tool, MPP,HPPM
Extensive experience in all aspects of handling an IT project.
Proficient in planning, handling and supervising the project.
Proficient in providing the best alternatives during the project.
Proven record in leading projects to full fruition.
Objectives
Summary
2. business focused problem solver.
Operating Systems: Windows NT4/2000 /2003/2008 R2, Sun Solaris 7/10,Red Hat Linux/Suse
Linux 5.x,AIX, Novell Netware, ESXi 5.0,Vmware & HyperV
Hardware: Dell PowerEdge, HP-Compaq , IBM Blade Servers, SUN, Cisco 2600 routers and
switches, Core Switches , Firewall F1000E,NetApp Filer, IBM tape libraries, Cisco UCS platform.
Other Applications: Microsoft Office 2007/2010, MS Projects and MS Project Server 2007, HP
Project and Portfolio Management (PPM), BMC Remedy incidence and change mgmt. Visio, MS
Share Point, Tivoli CCMDB, Tivoli (EQ) Enterprise Monitor, Symantec Enterprise Security 6.5,
IBM Director, Compaq inside monitor, ipmonitor, PVCS Version Manager, PVCS Tracker, What’s
up Gold, Assyst Ticketing tool, Rational Clear Case, Cisco works, HP Open View, Lotus Notes,
Veritas Netbackup console, Storage ( IBM V7000), IBM 5100, Hitachi VSP 1000
Professional Society / Certification Member Since / Date Certified
Solaris 9.0 certificate Part I & II Aug 2006
IBM AIX 5.3 June 2007
ITIL v3.0 March 2008
Symantec Netback up 6.5 August 2008
VERITAS Cluster 5.0 June 2011
Prince 2 Foundation May 2013
Prince 2 Practitioner June 2013
ITIL Service Transition Sept 2014
MSP Foundation Oct 2014
MSP Practitioner Oct 2014
Technical Skills
Professional Memberships / Certifications
3. Role: Project Manager - Infrastructure
Company: HP Global Soft India - Bangalore
Duration: Aug 2015 to Till Date
Client Description: HP Clients
Responsibilities:
Involved in State of Understanding review meetings.
Involved in Virtual and physical server build projects for Major US clients.
Involved in handling the large & small projects on both Agile and waterfall methodologies
Technical Scope discussion meeting.
Technical deliverables within time frame as per SoU
SoW / SoU review & discussions with solution team.
Regular Technical plan updates
Following the lessons learnt and the best practices of the projects handled during my
tenture.
Handling various types of escalation in all the critical projects
Updating the project status on the HP PPMC and Sharepoints.
Achievements:
Maintaining all the projects as per the main project constraints
Running the project with less cost as per the scope and schedule
Assisting the team with the technical queries
Updating the customer on the daily critical activities if any..
Analyzing the risk during the initial stage of projects and record them and updating
regularly.
Employment History
4. TCS Client 1
Role : Operation Manager/Project Manager
Client: Karnataka State Data Centre – Bangalore – Vidhana Soudha
Duration: Oct 2014 to July 2015
Client Description: KSDC has different departments like Bescom, Karnataka-one, Bangalore-
one, KSRTC and many other servers. As many applications are hosted in the servers to the user
end to facilitate the paying bills and other purposes.
Responsibilities:
Data centre Migration for Storage activities.
Involved in handling Vmware and hyper-v environments for all the applications hosted in
the servers, windows 2008 R2 and Red hat linux.Physical Memory upgrade.
Attending various technical discussions with different internal departments on their
requirements to implement various infrastructure needs pertaining to the Data centre.
Having discussion with OEM vendor for RCA for Linux & windows servers.
Technical Scope discussion meeting.
Technical deliverables within time frame as per SLA
Networking activities like firewall port opening to the respective departments
Regular Technical plan updates
Resource effort plan as per the budget allocated.
Team Management and co-ordination for the daily task
Working along with Release and Change Management
Achievements:
Maintaining all the servers with less Downtime as per the SLA standards
Running the project with less cost as per the scope and schedule
Assisting the team with the technical queries
Updating the customer on the daily critical activities if any.
Maintaining all IT and Non-IT infrastructure within RFP SLA
TCS Client 2
5. Role: Project Manager
Client: PricewaterCoopers House – PWC UK - Bangalore
Duration: April 2013 to Sept 2014
Client Description: PwC has long history of delivering value-added professional services to all
clients. PwC accounting practice originated in London during the mid-1800's. PwC bring a global
perspective along with in-depth knowledge of local, state and US issues. PwC focuses on audit
and assurance, tax and advisory services. Additionally, in the US all they do.
Responsibilities:
Involved in State of Understanding review meetings.
Involved in handling the large & small projects on both Agile and waterfall methodologies
Technical Scope discussion meeting.
Technical deliverables within time frame as per SoU
SoW / SoU review & discussions with solution team.
Regular Technical plan updates
Resource effort plan as per the budget allocated.
Team Management and co-ordination for the daily task
Regular update on Technical status in internal tool and MPP.
Working along with Release and Change Management
Updating all the weekly status report in the HP PPM tool
Achievements:
Maintaining all the projects as per the main project constraints
Running the project with less cost as per the scope and schedule
Assisting the team with the technical queries
Updating the customer on the daily critical activities if any..
Analysing the risk during the initial stage of project and record them and updating
regularly.
TCS Client 3
6. Role: Project Manager/ Infrastructure Manager
Client: International Monetary Fund (IMF) - Bangalore
Duration: Oct 2012 to Mar 2013
Client Description: : International Monetary Fund (IMF) has 118 remote offices globally and
these offices connect to Fund’s network at their Headquarters datacenter located in Washington
DC. The connectivity architecture, transport, security and monitoring mechanism differ
extensively with multiple technology Partners, vendors, diversified Network & Security
Technologies, probably updated in late 90s, hence has the potential for Standardization of
Architecture & operational activities.
Responsibilities:
Involved in SoU review meetings.
Technical Scope discussion meeting.
Technical deliverables within time frame as per SoU
SoW / SoU review & discussions with solution team.
Regular Technical plan updates
Resource effort plan as per the budget allocated.
Team Management and co-ordination for the daily task
Regular update on Technical status in internal tool and MPP.
Weekly and Monthly report status of the Technical.
Attending governance call with client & discussing the Technical progress.
Arranging meeting discussion with TCS SME & IMF SME on different technical areas as
per the Technical plan
Remote Rationalization Network assessment Technical was only 10 to 12 weeks a short
duration Technical only for Assessing 118 remote location
Achievements:
Maintaining all the servers with less Downtime as per the SLA standards
Running the project with less cost as per the scope and schedule
Assisting the team with the technical queries
Updating the customer on the daily critical activities if any..
Business signoff documents, high level & low level design document,
questionnaire discussion with various technical areas with both IMF SME & TCS SME,
Gap analysis document on each technical areas,
Inventory details for all 118 IMF Remote locations & to define technical and operational
vision for the network infrastructure for the identified locations by IMF to improve current
set up and provide future Network technology road map.
TCS Client 4
7. Role: Project Manager
Client: London Clearing House – London UK
Duration: July 2010 – Jan 2013
Client Description: LCH. Clear net is the leading independent clearing house group, serving
major international exchanges and platforms, as well as a range of OTC markets. It clears a
broad range of asset classes including: securities, exchange traded derivatives, commodities,
energy, freight, interest rate swaps, credit default swaps and euro and sterling denominated
bonds and repos; and works closely with market participants and exchanges to identify and
develop clearing services for new As a clearing house.
Responsibilities:
Involved in SoU review meetings.
Technical Scope discussion meeting.
Technical deliverables within time frame as per SoU
SoW / SoU review & discussions with solution team.
Regular Technical plan updates
Resource effort plan as per the budget allocated.
Team Management and co-ordination for the daily task
Regular update on Technical status in internal tool and MPP.
Weekly and Monthly report status of the Technicals.
Attending governance call with client & discussing the Technical progress.
Arranging meeting discussion with TCS SME & LCH SME on different technical areas as
per the Technical plan
Achievements:
Maintained the project with less cost as per the project time lines
Running the project with less cost as per the scope and schedule
Assisting the team with the technical queries
Updating the customer on the daily critical activities if any..
Business signoff documents, high level & low level design document,
questionnaire discussion with various technical areas with both LCH SME & TCS SME,
Gap analysis document on each technical areas,
Involved in team building at offshore for Project the production support to onshore.
TCS Client 5
8. Role: Techno Project Manager/ Technical Lead
Client: AVIVA – NU – Norwich UK, Bangalore
Duration: March 2007 – May 2010
Client Description AVIVA is one of the largest insurance companies in the United Kingdom.
Norwich Union Life (NUL), the largest single business unit within Aviva Plc is a leading supplier to
Independent Financial Advisers and its Business Services include Business Systems (IT) and
facilities services to NUL business units such as Sales & Marketing, Operations and Collective
Investments and support functions such as HR and Finance.
Responsibilities:
Mail server maintenance, Troubleshooting & setting up mail accounts for users locally &
remotely.
Squid proxy server maintenance, for local users & Managing Internet settings
Squid proxy server maintenance, for local users & Managing Internet settings.
Configured enchains firewall & managed port services by IP masquedering.
Checking log files & truncating the files as needed.
Installed oracle on both Solaris & Linux, and managed the databases Knowledge on
Veritas Volume Lead & Net backup ( Vxfs, VxVm).
Taking regular & incremental backups of file systems & databases.
Installed & upgraded Solaris, Linux & configured Web server, SAMBA server & Proxy
server.
Monitoring Virtual memory, adding additional swap space as needed.
Configured, Management & maintaining NIS user accounts.
Troubles hooted file system crash, disk space problems, and network problems.
Automated jobs by using Cron & writing shell scripts & troubles hooting.
Involved in DC3 migration activity at Onshore –Norwich (UK), stayed for 6 months.
Project Management plan, Team building activities with various technical areas
Achievements:
Maintained all the infrastructure with less Downtime as per the SLA standards
Running the project with less cost as per the scope and schedule
Assisting the team with the technical queries
Updating the customer on the daily critical activities if any..
Business signoff documents, high level & low level design document,
questionnaire discussion with various technical areas with both AVIVA SME & TCS SME,
Gap analysis document on each technical areas,
Involved in team building at offshore for Project the production support to onshore.
Network Solutions (IBM)
9. Role: Technical team lead - AIX
Company Name: Network Solutions (IBM) - Bangalore
Duration: June 2006 to Mar 2007
Client: Venture Infotech
Company Description :Network solutions is India’s leading IT infrastructure solutions integrator.
Netsol offers a whole range of IT Infrastructure solutions, services & software for enterprise
customers
Responsibilities:
Monitoring the cards transaction on MULTIXPAC application on two AIX production
servers.
Taking every 1 hour traces of banks transaction in AIX servers sending the Authorization
report through FIP to the respective Bank.
One production server is maintaining 3 Banks transaction report, the other production
server is maintaining 12 Banks transaction report through a MULTIXPAC application
which is running as IBM AIX 5.3 Server.
During the bank’s transaction, if any network link down, transaction counts down and
traces to carry out while network downs in AIX servers.
Maintaining server Disk space report for two production server.
Taking onsite backup of production servers through Tivoli in LTO tapes.
Taking Daily Backups & DF Backups in production servers through tapes.
Maintaining the HSM device which is interconnected to UNIX machine for Authentication
of pin generation which is accused while transaction is under process.
Creating users, Activate & Initate users in AIX Server. Lock and Unlock. These ID
Creation, deletion, password ageing
Troubleshooting & maintaining the Linux 7.0 in which one particular Bank’s transaction
process in generated.
Maintaining the Data Center
Monitoring the bandwidth utilization of online replication on production server of AIX
Server.
Achievements:
Maintained all the infrastructure with less Downtime as per the SLA standards
Assisting the team with the technical queries
Questionnaire discussion with various technical areas with other team mates.
Gap analysis document on each technical areas,
Involved in team building at DR to DC .
10. CMS Computers Limited
Role: Senior Customer Engineer lead
Company Name: CMS COMPUTERS LIMITED - Bangalore
Duration: Dec 2003 to June 2006
Client: State Bank of India , State Bank of Mysore & Airtel.
Company Description: CMS Computers Ltd is a leading IT solutions provider in the country with
8000+ professionals worldwide offering wide range of solutions and services across various
verticals in strategic IT consulting, Networking, Training, Outsourcing, Platform Project, Facility
Management, Customizing & Implementing Solutions, Onsite service & support, and Application
Management support.
Responsibilities:
Installation of Novell Netware Server in IBM, Acer, HP Server.
Installation of dump terminal & configuring with Novell Netware Servers.
Installation & maintenance of Windows 2000 Server.
Installation & maintenance of Windows 2000 Professional & Windows XP Professional.
Configuring the passbook printer Draft printer & line painters to the main server.
Overall maintaining 20-40 Branches in State Bank of India & State Bank of Mysore in
Bangalore.
Installing & maintaining the Network LAN Setup.
Updating periodically patches in windows 2000 server.
Troubleshooting & maintaining the daily backup at Branch levels.
Taking Daily EOD backup Reports from main servers.
Installation & maintaining of core-banking setup in all branches.
Installation of Backend Oracle 9i Application in windows 2000 Server.
Installing and configuring Solaris OE.
Managing the Solaris OE File system.
Performing package Administration & software package.
Managing user accounts, use configuring files & Group Administration.
Performing system security.
Monitoring system access.
Controlling system process. Troubleshooting NFS errors
Achievements:
Maintained all the infrastructure with less Downtime as per the SLA standards
Assisting the team with the technical queries
Involved in SBI and SBM core migration activity and completed sucessfully almost 40-50
branches with in Karnataka State.
11. Suprawin Technologies Limited
Role : System Administrator
Company Name: Suprawin Technologies Limited - Bangalore
Duration: Feb 2001 to Oct 2002
Client: Widia India ltd (presently named as Kennametal).
Company Description: Suprawin nurturing relationships for the last 25 years, we realize that
clients want strategic long term partner relationships rather than a tactical vendor relationship.
Some of our high value client relationships today started out as small trial assignments over a
decade ago.
Responsibilities:
Installing & maintaining windows 9x pc’s.
Maintaining & troubleshooting of PC’s & printer for all production units
Maintaining & troubleshooting of LAN setup.
Creation of mail id’s for different users for different production units.
Installation of front-end SAP Application for all users.
Periodically updated the NAV pattern for all preventive measures taken for virus
protection in all clients & servers
Achievements:
Maintained all the infrastructure with less Downtime as per the SLA standards
Assisting the team with the technical queries
Maintaining & Trouble shooting of 200 PC’s
LAN setup maintenance
12. Webcom Information Technologies PVT LTD
System Admin role
Company Name: WEBCOM INFORMATION TECHNOLOGIES PVT LTD - Bangalore
Duration: July 2000 to Feb 2001
Client: HINDUSTAN AERONAUTICALS LIMITED - Bangalore
Company Description: Webcom provides networking both in terms of Hardware and Software.
Also have a multimedia training center. Products used for networking are ISO Certified.
Responsibilities:
Installing & maintaining of window 9x pc’s & Windows NT.
Maintaining & troubleshooting of PC’s & printers for all division of HAL.
Maintaining & trouble shooting of LAN setup.
Periodically updating the NAV paten for all users, preventive measures taken for Virus
protection in all user’s PC’s
Achievements:
Maintained all the infrastructure with less Downtime as per the SLA standards
Assisting the team with the technical queries
Maintaining & Trouble shooting of 200 PC’s
LAN setup maintenance at Client location.
Bachelor of Engineering (B.E) – Electronics & Communication – Bangalore University – Pass out
Aug 2000
Education
13. Name: Krishnan Ramu
Place of Birth: Bangalore
Marital Status: Married
Passport Number: G2026258 valid till 9th Mar 2017
Email: Krishnan_ramu@yahoo.com
Mobile No: 9880327605
Personal Details