1. Victor Holderby – Project Manager
513-208-4515
holderbv@yahoo.com
SUMMARY
IT Project Manager
IT Professional with proven success in Project Management and customer communication and satisfaction.
Strong knowledge of Information Technology as it relates to Datacenters and server implementations.
Strengths include gathering requirements, analyzing requirements, and managing project to implementation.
Oversee all aspects of project life cycle. Possess great customer service relationship skills with a strong
service delivery background.
EXPERIENCE
Cincinnati Bell Technology Solutions (Cincinnati, Ohio) 2005 – Current
Project Manager – Acquisitions and Divestitures
• Scheduled kick-off call with customer to gather requirements and review the contractual agreement for
divestiture.
• Worked with multi-functional teams including network design engineer, network build engineer, GE
business liaison, and business liaison to develop a design.
• Once design has been approved by all parties including security team, developed plan to get the
business off the core GE network and onto a 3PR so that they can still access some GE applications /
websites during the transition period.
• Ordered new equipment necessary to move the business to the 3PR – routers and new internet
circuits.
• Worked with network engineers to get the new routers and circuits configured and ready for the
cutover.
• Provided updates to management on all sites.
• Scheduled date for network cutover to new equipment.
• Opened bridge and coordinated all efforts during implementation window.
• Provided communication to all stakeholders on when the cutover would occur and what the schedule /
test plan / backout would be.
• Updated documentation and asset database with new information.
Project Manager – Site Re-IP
• Lead project manager for re-ip efforts for GE Aviation. This included re-ip’ing all GE Aviation sites from
the current 3.xxx environment to new 10.xxx environment.
• Scheduled kick-off call with customer to gather requirements.
• Worked with multi-functional teams including network design engineer, network build engineer, site
network specialists, and business liaison to develop plan for re-ip effort.
• Scheduled and held regular status update meetings.

2. Victor Holderby – Project Manager
513-208-4515
holderbv@yahoo.com
• Worked with customer to determine all devices that will be re-ip’d – routers, switches, access points,
servers, storage devices, printers, security devices (cameras, dvrs, door readers, etc…), etc…
• Provided updates to management on all sites.
• Scheduled date for implementation.
• Opened bridge and coordinated all efforts during implementation window.
• Provided communication to all stakeholders on when the re-ip would occur and what the schedule /
test plan / backout would be.
• Updated documentation and asset database with new 10.xxx information.
Project Manager – Network 3PR (3rd
party rail)
• Scheduled kick-off call with customer to gather requirements.
• Worked with multi-functional teams including network design engineer, network build engineer,
customer network specialist, 3rd
party network team to provide design solution.
• Scheduled and held regular status update meetings.
• Worked with customer to identify high risk ports / protocols and engaged security team if necessary.
• Provided updates to management on all projects.
• Scheduled date for implementation to the 3PR.
• Provided communication to all stakeholders on when the implementation to the 3PR would occur and
what the schedule / test plan / backout would be.
• Updated documentation and asset database with new 3PR drawings and information.
Project Manager – Aviation Compute Optimization
• Provided financial clarity to Aviation regarding their compute assets
• Saved Aviation 12 million dollars in compute assets
• Identified opportunities to consolidate environments and deinstall servers that were no longer needed
• Worked with customers to identify correct asset owners and operational contacts in order to update
asset database
• Worked with site leaders to identify network devices that are no longer needed. Once identified,
entered deinstall tickets and managed them to completion
• Worked on network CMDB project to provide transparency in the network bill, to the point where each
site can tie their bill to a device or service that they are using/receiving
• Migration from Cincinnati Bell Wireless to Verizon - @600 users
• Provided documentation and helped users order new Verizon phones, port their old numbers to the
new phone, and help them set up their new phones.
Project Manager – Audio Conference Migration
• Migrated @60K users from Global Crossing to InterCall
• Created and updated SOPs for new audio conference account requests
• Improved LATAM, EMEA, and ASPAC process for managing audio conference accounts

3. Victor Holderby – Project Manager
513-208-4515
holderbv@yahoo.com
• Customer support – worked with individual users across all businesses to answer any audio
conferencing questions
• Created, updated, and maintained new and current modules on website for InterCall, training, Audio
Conferencing Council, WebEx, and metrics
• Created SOPs to grow PSP / Items footprint for audio conferencing in EMEA, LATAM, and ASPAC
• Performed Canada cleanup / readiness to migrate from Global Crossing to InterCall
• Worked with business and InterCall to move Bahrain and Egypt from paper billing system to
centralized, automated billing system
• Created and maintained weekly scorecards for migration, InterCall adoptions, Integrated Audio, and
fraud
• Created final pricing guide with event, local, dial out, and feature costs
• Created matrix of dial in / dial out availability in all countries that have audio conferencing
Build Scheduling Manager – GE GIS Global Build Team
• Implemented Scheduling Process for all incoming server build requests. With this process, we were
able to attain schedule attainment for 85% of all server installations going into GIS.
• Created and maintain reports for all servers that have achieved schedule attainment, missed schedule
attainment, and are in danger of missing schedule attainment. With this report, I am able to work with
the GIS teams on the implementations that are in danger to get them back on track.
• Maintained monthly build metrics. With these metrics, I am able to see how many installs achieved
schedule attainment and how many missed. Using these metrics, I am able to determine what the
biggest factors are that cause an implementation to miss attainment.
Project Manager De-install process manager– GE GIS Global Build Team
• Improved out-dated de-install process. Created new processes to improve the cycle time for a server
de-installation and implemented quality control to reduce the number of mistakes by the de-install
teams.
• Worked with GIS support teams to gather requirements for every step of the de-install process.
• Created a quality assurance check to make sure all phases of the de-install were completed correctly.
Project Lead – GE GIS Global Build Team
• On core team to lift the entire datacenter in Parkersburg, VA to the datacenter in Cincinnati, OH. This
included working with the customer on outage durations, shutting the equipment down, packing it up,
and moving it to Cincinnati. Once in Cincinnati, setting up the equipment in the datacenter and
validating that the system and application came back online.
• Took on complex implementations using the knowledge that I gained while working for GE. Worked
with all the support teams within GIS to manage these implementations to completion. Examples are
NPIs, Clusters, Tech-Refreshes, etc…
• Mentored CBTS project managers working on GIS projects. Using my knowledge of the environment I
was able to help other project managers to have success within the environment.

4. Victor Holderby – Project Manager
513-208-4515
holderbv@yahoo.com
• Worked with customer base to determine what major projects were coming. By gathering requirements
ahead of time, I was able to make sure capacity and resources were in place.
• Created and maintained a build quality assurance checklist to ensure all builds met the correct
requirements before being turned over to the customer. The checklist covered all areas of the build
including OS, network, external storage, backups, etc...
General Electric 2000 – 2005
Process Integration Analyst
• Managed the implementation of 1500 servers to a production ready state.
• Held calls with GIS customers to gather requirements for their server installations.
• Worked with new product introductions for Linux on OS/390 platform and Linux on VMWare.
• Trained and mentored co-ops and interns that have worked within the build team at GIS.
• Worked on 2 Green Belt projects to clean up the asset database information for all GIS supported
servers in Stamford datacenter.
• Involved in numerous upgrades to Sun, Compaq, HP, and Dell hardware. Worked with vendors to
schedule the upgrades and in many cases performing the upgrades myself.
• Traveled to Budapest Hungary to perform a datacenter audit. Worked with the customer in Budapest
to share best practices on many processes, including asset database, change management, project
management, etc…
• Participated on lift teams to transition customer owned servers to GIS support in Ft. Myers, Stamford,
Alpharetta, and Budapest datacenters.
• Worked with the Stamford datacenter site leader to share best practices and help implement GIS
processes for new server installations.
General Electric 1998 – 2000
Lead Operator
• Monitored mainframe and server health.
• Worked to troubleshoot if any issues arose on mainframes or servers within the environment. If
troubleshooting efforts didn’t work, paged GIS support personnel to look into the issue.
• Co-ordinated conference calls with customer and GIS support personnel if necessary.
• Performed weekly scheduled IPLs on mainframes and reboots on servers for maintenance.
EDUCATION
Northern Kentucky University 2002-2005
Certifications:

5. Victor Holderby – Project Manager
513-208-4515
holderbv@yahoo.com
Project Management for IT Professionals
Influencing Skills for IT Management
Six Sigma Green Belt Certified
ITIL Foundations
Excel Level 2
Excel Level 3
Linux for Operators
Unix for Operators
Management Basics – Team

6. Victor Holderby – Project Manager
513-208-4515
holderbv@yahoo.com
Project Management for IT Professionals
Influencing Skills for IT Management
Six Sigma Green Belt Certified
ITIL Foundations
Excel Level 2
Excel Level 3
Linux for Operators
Unix for Operators
Management Basics – Team