1. VIRGIE MONTAJES
14202 Meadow Valley Lane
Sugar Land, TX 77498
(281) 896-7453
virgiemontajes@ymail.com
ACCOMPLISHMENTS
• Dramatically increased sales and turned around poorly performing stores at my
three assigned stores.
• Received awards for #1 in District-2011 to 2013 (out of 27 stores) for
performance.
• *#1 in Sales in District-2011 to 2014.
• Received Pinnacle Award in 2012 to 2013 for sales and customer service.
PRINCIPLE DUTIES & RESPONSIBILITIES
• Responsible for all store functions including opening, closing and store activities.
• Protect and secure all company assets, including store cash handling.
• Responsible for managing sales forecasting, work scheduling, payroll hours, and
product activities.
• Responsible for evaluating, recruiting, hiring, training, motivating, and the
counseling of team associates.
• Maintain standards of merchandising, presentations, and displays throughout the
store in order to maximize sales.
• Provide leadership and direction to all associates including daily goals.
• Implement policies and procedures including safety guidelines.
• Process all required reports, documents, and memos.
• Inventory control management and shrinkage.
• Customer Service Specialist to help patient and guest for their request.

2. WORK HISTORY
CHI ST LUKE HOSPITAL, Sugar Land ,Texas - 3-2016- present
Patient Relation Service – Customer Service
PAYLESS SHOESOURCE, Sugar Land, Texas 2005-2016
Store Manager
BARNES AND NOBLE, Antioch, CA 2003-2005
Department Head (Cafe Manager)
ANDRONICO'S MARKET, Berkeley, CA 2000- 2003
Bakery Manager
CLAREMONT RESORT AND SPA, Berkeley, CA 1994-2000
Food and Wine Manager and Cafe Manager
EDUCATION
CEBU UNIVERSITY, CEBU, PHILIPPINES
B.S. Business Management
CERTIFICATE- Fundamentals of Personal Law for Managers and Supervisors
AWARDS
#1 in Customer Service-2012 to 2014
Top performer (key performance indicator) in sales for 4 years in a row-2011 to
2014