1. Andrew Perrins
71 Elm tree Avenue, Coventry, West Midlands, CV4 9EU
Home: 02475017183, Mob: 07896821489
andrew.perrins@sky.com
Summary:
Operations Manager demonstrating effective leadership skills in all aspects of my
position,
I am continuously proactive in improvements in the challenging market and resolving
day to day problems After 20 years of wide ranging experience in logistics and
distribution, I have developed a strong expertise in leading large teams, delivering
logistics strategy, and driving significant operational and cultural change. Currently
managing a warehouse site of approximately 900-1000 employees, my role requires
me too deliver key KPI's across the business and day to day running of the site.
In 2000, I was seconded to work in Egypt for 3 months as part of the management
team, working in supporting Sainsbury’s (formerly Tibbet & Britten) in English
working practices. I was responsible for ensuring the day to day running of the
distribution centre with approximately 200 staff per shift. Below is a short breakdown
of my working history:
Nov 1996-Present:
Sainsbury’s Distribution Centre, Cole shill, Birmingham.
Job Role: Operational Shift Manager, Performance manager
My role requires me to deliver great service to our stores through effective day-to-
day leadership of the Team Managers and colleagues.
Responsible for the effective deployment of colleagues, effective colleague
engagement and excellent customer service while meeting legal, KPI and budgetary
targets. Site responsibility in the absence of a more senior operational manager.
I deliver operational excellence
Responsible for adhering to legislation, policy and processes in all matters relating to
safety, health and environment ensuring risks are minimised.
Analyses performance data to identify improved ways of working with their team.
Responsible for leading the site operation, particularly at nights and / or weekends
and up to 500 colleagues.
Looks for ways to identify and add value to the warehouse operation
2. I am a trusted and engaging leader
Creates opportunities to make their department a place where colleagues love to
work.
Co-ordination and communication point for any incident/ issues on the shift and uses
judgement to take appropriate action e.g. escalation.
I am a commercial business manager
Responsible for ensuring compliance to practices and processes to deliver KPI
performance.
Works collaboratively with internal and external stakeholders to share ideas and
collectively deliver results.
Manages relationships with various external contracts as determined by the
warehouse operations manager.
Makes decisions based on a clear understanding of the balance between service
and cost.
I deliver the logistics people plan
Equips their team with core skills through effective coaching and feedback to deliver
KPI performance.
Identifies and coaches talent for the future within their team.
Communicates relentlessly ensuring briefs and huddles are delivered to a high
standard
I make decisions that put customers at the heart of everything
Works in partnership to ensure product delivery meets customer requirements.
I positively lead change
Will lead on site specific projects as determined by the Warehouse Operations
Manager.
Responsible for delivery of site-specific projects as directed.
Key Skills:
• 20 years of Management and Leadership experience
• Recruitment, staff and management.
• Management Skills
• System and Computer Skills
• Excellent Verbal and Written Communication Skills
• Health and Safety Training
• Staff Development
• Logistics and Distribution Management
3. • Commitment to achieving high standards and excellent quality of service
I have completed a number of courses with Sainsbury’s in my current position
• Drug and Alcohol Policy
• Attendance Management
• Disciplines and Appeals
• Disability and Law
• Welfare and Support
• Health and Safety Policy Law
• Tribunal cases and attended court cases.
• People Policies
• Performance Improvements
• Management Courses
• How to conduct reviews, feedback, good and bad
• Dismissals and warnings.
• Diversity
Key responsibilities:
• Recruitment process, staff and management.
• Performance Costs
• Implementation of system processes
• Key KPI targets
• Conducting Investigations
• Disciplinary hearings
• Holding key senior staff meetings
• Department meetings
• Weekly and Monthly reviews
• Key forecast meetings, and long term objectives
• Supporting HR in people management policy changes
• Health and Safety processes
• Drug and Alcohol policy
• Welfare and colleague meetings
• Disability and Job roles
• Recycling Policy Processes
• Attending various courses,
1992-1996, Site Service Officer, Warwick Council, Leamington, UK
Responsibilities:
Managing sites across Leamington council housing tenants. Ensuring all aspects of
living areas was protected, secure and all health and safety areas were covered.
4. Dealing with the public in great length and resolving issues that arise. Tasks that
were performed include:
• Advising public
• Collecting council rents
• Dealing with tenant issues and resolving these issues
• Direct reporting to heads of council
• Holding tenant meetings.
1990-1992
Security Officer
Euro Guard, Coventry
• Securing sites across Coventry.
1990-1989
Rover Group Birmingham and Coventry
Coventry
• Recycling car parts with warehouse. Costing car parts and fixing if required.
1984-1989
Army Infantry
British Army
• Army career over 6 years. Normal army responsibilities.
Software and System Skills
Microsoft Word, Excel and most computing formats. I have working experience with
the work systems involving Voice Recognition Systems and RF systems and I have
rolled out processes and procedures for the following: WMS, New Red Prairie
System and CPM Colleague Performance systems.
