1. 605 TOWER VIEW DR. | TAYLOR MILL, KY 41015 | 859.462.7757
MARIAGIEBEMARIA@OXYOPIAN.COM
Pet Supplies Plus 2014–Present
Assistant Store Manager Florence, KY
Independence, KY
In absence of store manager, directed all management, ordering, sales, mer-
chandising, pet healthcare, and administrative activities of new pet supply
store. Trained and assisted new Store Manager to get familiar with store and
procedures. Taught and coached staff to ensure successful operations and
profitability.
Hired, oriented, trained and supervised 20-person staff. Coached and coun-
seled sales associates in effective selling techniques and customer service.
Evaluated performance, provided guidance, and implemented corrective
measures to address problems or issues.
★★ Provided management and leadership to all staff members.
★★ Managed inventory and ordering while nurturing vendor relationships.
★★ Supervisedfloor&officeactivities;coordinatedschedulesandassignments.
★★ Organized special events for pet adoption and sales events with vendors.
★★ Achieved established goals with customer satisfaction company “SMG Inc.”
Timberland World Trading Ltd. 2003–2012
Store Manager, 2009–2012 Frankfurt, Germany
Deputy Store Manager and Visual Merchandiser, 2003–2009
Directed all management, administrative, sales and merchandising activities
of retail clothing store in busy airport location. Trained and coached staff
to ensure successful operations and profitability. Store consistently achieved
highest sales and customer service ratings among all outlets within company.
Retail Management
Team Leadership
Office Administration
Staff Management
Achieveng Sales Goals
Marketing
Budgeting
Cost Control
Inventory Management
Vendor Relations
Visual Merchandising
Staff Training
Hiring & On-boarding
Customer Relations
Microsoft Office
Management Professional
Expertise Experience
Established management veteran with 15 years experience in retail, administrative, sales, and office
environments. An accomplished leader and talented trainer of staff. Customer service rock star.
Inventory and budgeting authority. An invaluable and irreplaceable asset to any team.

2. 605 TOWER VIEW DR. | TAYLOR MILL, KY 41015 | 859.462.7757
MARIAGIEBEMARIA@OXYOPIAN.COM
Timberland World Trading Ltd. 2003–2012
Was promoted from deputy-manager to store’s top management
position, based on quality of performance.
Manager for 11-person staff. Provided training to staff regarding effec-
tive selling techniques, product lines, clothing materials and function,
and customer service. Evaluated performance and set goals for staff
and store. Supervised sales-floor and office activities. Created all sched-
ules and tracked individual tasks. Provided performance counseling on
regular basis, guided corrective measures for staff.
★★ Led by example in store’s top position.
★★ Administered all accounting and bookkeeping.
★★ Prepared annual budget. Managed expenditures to control costs.
★★ Wrote regular reports on store sales and activities for company.
★★ Managed inventory and ordering. Maintained vendor relationships.
★★ Designed and executed presentation of merchandise to create
appealing retail environment, attract customers and stimulate sales.
WILI, AG 2001 – 2003
Business Development Associate Hanau, Germany
Administrative&salesassociateforsoftwarecompany.Assistedcompany
management in all manner of secretarial duties and computer tasks.
★★ Delivered online sales presentations via web
★★ Managed and maintained multiple databases and customer logs
★★ Assisted in sales and fulfilled customer service requests
★★ Collected and screened resumes for company and partners
C&A Mode Ltd. (GmbH) 1998–2001
Retail Management and Sales Aschaffenburg,Germany
Worked and studied as part of Retail Management program at Aschaf-
fenburg Vocational Business College. Member of Apprenticeship
program with leading clothing company in Germany.
European Distance Learning
University/ Europaische
Fernhochschule
Hamburg, Germany
BA in International Business
Management (50% complete)
★★ Certificate in Business
Administration (2009)
★★ Certificate in Enhanced
Performance Management (2009)
★★ Certificate in Business
English (2011)
Vocational Business School,
Aschaffenburg, Germany
RetailManagementandSales,
Vocational School Graduation
(2001)
Kenton County Animal
Shelter
Senior Services of Northern
Kentucky
Serv-a-Palooza (Community
program of Timberland)
Annual Earth Day Organizer
(Community program of
Timberland)
Experience Con’t Education
Volunteer Service