1. UPKAR MANN
Hose NO. G 156 Alpha 2 Greater Noida.
Mob: +91 9910175817
E-mail – upkarmaan@yahoo.com
Personal Profile:
. To use my vast experience in housekeeping to improve and maintain housekeeping
standards, as well as customer relations in any organization I work for.
Skills sets and personal qualities
handle administrative task.
Good at making guests feel comfortable
Skilled at teaching, supervising and mentoring staff.
Skilled motivational leader and an effective communicator.
Ability to follow procedure to highlight areas where cleaning standards have not been met.
Ability to understand the guests needs and perform accordingly.
Professional Qualification:
Bachelor’sDegree inhospitalityandcateringmanagementfrom IHMMeerut.
Basic knowledgeof computerMicrosoftoffice,Excel,outlooketc.
Educational Qualification:
Intermediatepassed fromUPboard.
Highschool passedfromUP board
Professional Experience:
Jones Lang La Salle.
JLL Facility Management & Supply manpower to reputed client it is based in Greater Noida.
Post : Facility Executive.
Duration : December 2013 – Till now.
Responsibilities :
- Working as Facility Executive in Greater Noida region, handling Wipro GNDC. Site located at
Greater Noida. Total area under facility operations is count 50 acres representing to JLL facility we
provide services such as Housekeeping & Pantry services, Maintenance Service. Below are the job
responsibilities handled by FE on site-
 Making soft services & hard services daily reports, weekly reports & MIS reports on monthly
basis.
 Managing housekeeping & pantry staff and providing comfort services to client.
 Weekly planning of pest control as required.
 Vendor management related HK services.

2.  Checking the vendor invoice.
 Handling a cafeteria services.
 Maintaining complained log books, HK checklist, pantry check list, round register, asset, and
store register, etc.
 Managing day-to-day operation.
 Managing safety management and cleaning SOP.
 Managing chemicals and housekeeping equipment.
 Managing safe environment and health and sanitizer.
 Training & briefing of facility team on day - to - day basis.
 Responsible for monthly payments follow up from client site.
 Handling conference room booking and all the Arrangements
 Arrangements of Client Meeting Handling Client Visits
 Getting the feedback from the clients and maintain the same for record.

Bearth & Spire Pvt. Ltd., Delhi.
Bearth & Spire Facility Management & Supply manpower to reputed client it is based in Delhi.
Post : Facility Executive.
Duration : April 2012 – December 2013.
Responsibilities :
- Working as Facility Executive in Delhi region, handling Public Health Foundation of India. Site
located at Vasantkunj New Delhi. Total area under facility operations is count 86,275 sq.ft.
Representing to Bearth & Spire facility we provide services such as Housekeeping & Pantry
services, Security Service, Maintenance Service. Below are the job responsibilities handled by FE
on site-
 Making soft services & hard services daily reports, weekly reports & MIS reports on monthly
basis.
 Managing housekeeping & pantry staff and providing comfort services to client.
 Weekly planning of pest control as required.
 Vendor management related HK services.
 Checking the vendor invoice.
 Handling a cafeteria services.
 Maintaining complained log books, HK checklist, pantry check list, round register, asset, and
store register, etc.
 Managing day-to-day operation.
 Managing safety management and cleaning SOP.
 Managing Taski chemical and housekeeping equipment.
 Managing safe environment and health and sanitizer.
 Training & briefing of facility team on day - to - day basis.
 Responsible for monthly payments follow up from client site.
 Handling conference room booking and all the Arrangements
 Arrangements of Client Meeting Handling Client Visits
 Getting the feedback from the clients and maintain the same for record.
 Managing attendance, credit journal, petty cash, and expenses reimbursement.
 Taking care of staff for example like team motivation, rewards, birth day celebrates, town hall.
References : -
- Working as Housekeeping & R&M in charge handled the office area cleaning operation & maintain

3. it with Housekeeping staff.
- Attending customer’s queries and satisfying the client’s need.
- Office Event Management & meeting room’s arrangement.
- Ensuring immaculate presentation of the company to guests
- Providing standard services to guests e.g. escorting them to their table, serving them quality
food, taking special orders with the special requests and updating the chefs.
Sodexo Pvt. Ltd., Delhi.
Sodexo Facility Management & Supply manpower to reputed client it is based in Delhi.
Post: HK Executive.
Duration: December 2010 – April 2012.
Responsibilities:
Working as House Executive in Delhi region, handling Wipro PVT Ltd. Site located at Jasola New
Delhi. Total area under facility operations is count 1, 445,00 sq.ft. Representing to Sodexo facility
we provide services such as Housekeeping & Pantry services, Maintenance Service. Below are the
job responsibilities handled by HK on site-
 Preparing and Maintaining Daily, Weekly and Monthly Reports.
 Coordinating with Housekeeping.
 Vendor Management
 Stock Management of Housekeeping Materials
 Canteen & Cafeteria Supervision
 Budgeting Work
 Handling day to day Facility & Manpower Management
 Responsible for all duties of the housekeeping operation
 Responsible for Guest Relation Management
 Ensuring that all paperwork, reports, logs and work related documents are completed and
filed accordingly.
 Establishes standards and procedures for work of housekeeping and security staff
 Knowledge of all chemicals and cleaning methods
 Training of Manpower, House Keeping, Pantry hygiene and methods of service in Stewarding
and Kitchen Stewarding.
 Responsible cleanliness levels in all areas of the property
 Responsibilities include: staff training, inter- department communications, and
staff scheduling.
 Handles customer service and complaints as well.
 Arrangements of Client Meeting Handling Client Visits.
 Handling conference room booking and all the Arrangements.
References : -- Working as Housekeeping & maintenance In charge handled the office area
cleaning operation & maintain it with Housekeeping staff.
Attending customer’s queries and satisfying the client’s need.
Wagah beach resort in GOA.
Post : HK Supervisor
Duration : – January 2010-November2010

4. Responsibilities :
• Inspect level of cleanliness and report issues to the management
• Assist in scheduling of staffs according to projected staffing requirements
• Respond to guests’ requests and complaints
• Report needed repairs to the maintenance staff
• Oversee housekeeping staff to maintain cleanliness of individual rooms and other areas
• Coordinate supplies of linen etc. in order to maintain sufficiency
• Report lost and found articles
• Maintain linen carts and supplies as necessary
Achievement.
- Services rendered in IPL3 Catering.
- Received Employee of the month once in B & Earth and spire.
-Received Employee Star FM award from JLL.
Strength.
-Positive attitude
- Honest
Hobbies.
-Interacting with peoples.
-Bike riding.
-Making friend
Language.
-Hindi
-English
-Punjabi
Personal Details:
 Father’sName : Mr. Malooksingh
 Date of Birth : 10/05/1989
 Nationality : Indian
 Gender : male
 Marital status : unmarried