1. EXPERIENCE
DUTIES AND
RESPONSIBILITIES
MUHAMMAD FAYYAZ
Flat # 6, Block # 16, Street # 5, G-11/4, Islamabad
Contact # 0341-8813486 / 0315-888725
Email: Fayyazm29@gmail.com
OBJECTIVE
To find a position where I can develop my professional skills in a well reputed
organization to acquire experience and learn professional skills which would be
helpful in the future in pursuing a career.
PERSONAL DETAIL
Father’s Name: Rehmat Din
Date of Birth: 01-12-1988
Nationality: Pakistani
Religion: Islam
C.N.I.C: 82202-2525573-7
QUALIFICATIONS
Intermediate: AIOU Islamabad
Matriculation: Karachi Board 2005
Working as a Shift In charge Housekeeping in Centaurus Mall Islamabad from June,
2014 to till date.
Working as a Senior Supervisor Housekeeping in Centaurus Mall Islamabad from
05 May, 2013 to May 31, 2014.
08 Month worked as “Housekeeping Supervisor“ in Dolmen Mall Karachi from
October 2012 to May 2013.
02 years worked as “Housekeeping Supervisor“ in Awari Tower Karachi from
September 2010 to October 2012.
02 years worked as “Housekeeping Supervisor“ in Hotel Mehran Karachi from
July 2008 to September 2010.
01 Year worked as “Housekeeping Supervisor“ in Shalimar Hotel Rawalpindi
From June 2007 to July 2008.
01 year worked as “Room Boy“ in Hotel Mehran Karachi from 25, May 2006
To June 2007.
 Supervises the activities of room stewardesses and Houseman engaged in
Curriculum VitaeCurriculum Vitae

2. cleaning and arranging guest rooms, corridors and service areas.
 Assigns stewardesses and houseman to their duties.
 Attends to complaints and requests regarding guestrooms and service, takes
corrective action.
 Examines rooms to determine need for repairs etc. And makes appropriate
recommendations to assistant housekeeper.
 Sees to adequate storage of supplies inventory in assigned floors to safe guard
storage or loss.
 Prepares supervisor’s report’s reports accomplishes requisition forms and room
maintenance orders.
 Reports daily activities and events such as guest complaints to Housekeeper.
 Reports and turns over any items left by guest to Assistant Housekeeper.
 Develop formal training plan and implement of the job training session for the
employees working under him.
 Prepare periodic appraisal reports of performance of his staff.
 Participates in preparation of the departmental budget and goals.
 Attend monthly housekeeping meeting and suggest/ recommend any change for
improvement of service and implement the decision taken in the meeting.
 Controls and analysis on an on- going basis, the following
a) Quality levels of service.
b) Guest satisfaction.
c) Sanitation, cleanliness & hygiene.
Ensure optimum performance in each of the above areas.
 Conducts all administrative work required including but not limited to
a) Attendance Records.
b) Duty roster
c) Log book
 Cardinal’s functions and activities with certain hotel department heads.
 Performs duties common to all supervisors and other duties as may be
assigned form time to time.
MACHINES OPERATED:
 Ride on B-140
 Ride on B-90
 Ride on B-40
 Escalator Cleaning Machine.
 Floor Scrubbing Machine.
 Steamer Machine.
 Vacuum Clean Heavy Duty.
 Water Sucking Machine.
 Gene lift.
 Hydraulic Chary Picker
 Carpet Shampoo
LANGUAGE SKILLS:
 English, Urdu, Punjabi
REFERENCES:

3. . Can be furnished on your demand.