1. Umair Bakhtiar Ahmed
Apt No: 2, Plot No 44-C, Lane no 2, Street no 5, Main Khayaban-e-Rahat DHA Phase 6 Karachi, Pakistan
Contact No: 0321 2475852 Email: umair-bakhtiar@hotmail.com
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Core Competencies:
*Client Relationship *Event Management * Cross functional leadership *Resourcefulness
*Sales Operations *Problem solving *Merchandising *Negotiation
Professional Experience:
Siddiqsons Limited
Marketing Manager – Fabric Department
November 2014 – August 2016
Marketing /Sales / Merchandising / Client Relationship Function
Similar function as merchandising manager in the garment department
• Understand and follow customer policies and requirements.
• Coordinate Customer needs, request & communications.
• Resolve development issues and production limitations.
• Communicate internally with design, sales, production, quality control, fabric teams, and technical staff.
• Communicate externally with Buying, Product and QA teams of customer to ensure customer requirements are met.
• Handled International Clients like GAP/Wrangler/Lee/Rock & Republic/Vanity Fair
Siddiqsons Limited / Ocean Mall
Marketing Manager – Ocean Mall
February 2014 – October 2014
Marketing and Services Function
Contributed and was a part of the launch of Ocean Mall (Project of Siddiqsons group), was involved in day to day activities relating to events and
sponsorship.
• Communicated relevant retail trends to higher management in regards to sales and footfall forecasting & reporting and general issue’s
• Provide assistance in communication solutions for various events and guest service promotions.
• Was involved in the Gift Card loyalty card programs that were implemented.
• Hosted various BTL marketing campaigns with prestigious brands, bridged between marketing, admin and client.
• Develop and manage relationships with retailers, head office, suppliers, and agencies.
Siddiqsons Limited
Merchandising Manager –Garment Department
October 2011 – January 2014
Marketing /Sales / Merchandising / Client Relationship Function
Worked closely with the buyers in order to make sure that the products are being sold on the right place, at the right time.
• Correspond and satisfy queries of International clients effectively and independently.
• Correspondence with the Foreigners Buyers & Buying House.
• Involved in negotiation and costing.
• Co-ordinate & plan with fabrication, Procurement & Production Department.
• Developed fabric and designs as per customer need.
• Maintained data of all buyers and history of transactions including Shipment Records, Purchase Orders etc
• Maintain & update orders file & make sure to incorporate time-to-time changes asked by the customers.
• Coordinate closely with the logistics dept. for scheduling and bookings shipments.
• Handled International Clients like ZARA/Pull & Bear/Bershka/ MAC Jeans/ Road Runner/ Origin/ Marine/ PiazzaItalia

2. Trigon Enterprise (Gujrat Steel sister concern)
Sales Manager – Import Export Items
July 2011 – September 2011
Sales Administration and Customer Relations Function
Managed sales of various varieties of products. Including Import and Export items, such as textile, food, mechanical spare part and machinery.
• Managing Sales team.
• Identify new products for import and export according to the market demand.
• Generate revenue through cross-selling and attend various sales calls etc.
• Ensure all deliveries made within committed time period.
• Maintain strong relationship with existing clients and new to the business.
Royal Bank of Scotland RBS (Former ABN AMRO Bank)
Relationship Manager –Zamzama Branch
July 2009 – June 2011
Customer Services and Sales Function
Managed a diverse portfolio of 223 million PKR comprising of over 154 customers. Product portfolio comprising of Banc Assurance plan, credit cards,
BTF, Corporate accounts etc.
• Identify new business opportunities through cross-selling and attending various client pitches, sales calls etc.
• Manage consistent revenue growth against stretched targets.
• Grow revenue per client by cross selling product portfolio.
• Originate and execute new business from existing client portfolio.
• Provide highly personalized service that built and strengthened customers’ relationships.
• Liaise with relevant concerns to ensure highest client service levels in compliance.
• Ensuring all transactions and client deadlines are met.
• Responsible for ongoing Deal/Transaction Events.
Royal Bank of Scotland RBS (Former ABN AMRO Bank)
Personal Banking Consultant –Zamzama Branch
September 2007 – June 2009
Customer Services and Sales Function
Sell banking services and products to individual and corporate customers while meeting customer needs and providing exceptional customer
services.
• Identifying and acquiring new potential accounts through active business development.
• Process all new account transactions.
• Opening, maintain and closing of accounts.
• Involved in all documentations, regarding account opening.
• Performed branch administrative duties.
• Promoting Business for Bank by maintain good customer relationships.
Royal Bank of Scotland RBS (Former ABN AMRO Bank)
Internship –Zamzama Branch
July 2007 – August 2007
Operations Function
Interned in the remittance department where my responsibilities included.
• Sorting of inward cheques and outward drop box cheques.
• Manual authorization of inward individual and corporate cheques.
• USD and PKR currency registrations.
• Returning of inward clearing cheques and returning of outward clearing cheques.
• Scanning of outward drop box.

3. Cascade Events
Operations and Logistics Executive
August 2006 – June 2007
Event Management Function
Planned, organized and executed successful events
• Meet the clients to ascertain their needs.
• Develop event program and timeline, selected sites, negotiated contracts, created menus and details.
• Engage vendors and service providers to ensure timely event arrangements.
• Facilitated the team in making all the event related arrangements.
• Identified and pursued opportunities for more business.
• Manage and resolve customer complaints.
• Organized BTL activities for corporate like Unilevers and Cadbury targeting youth.
• Managed Pakistan’s first remote control car race tournament “Burnout 07”.
Citibank
Internship
June 2006 – July 2006
Sales Services
Interned in the personal loan department
• Managed clients’ queries on daily basis.
• Coordinated with relevant departments and clients to get the required documentation.
• Maintained data in the system.
• Generated reports primarily related to sales.
• Worked on clients back ground screening and ECIB report.
Education:
June 2009 University of Karachi
Bachelors of Commerce
June 2006 City School PAF Chapter
A level
Professional Courses and Skills:
• Train the Trainer program – In house Siddiqson Ltd.
• Negotiation Skill – In house Siddiqson Ltd.
• Team Building – In house Royal Bank of Scotland (RBS)
• Effective communications and Interpersonal skills – In house Royal Bank of Scotland (RBS)
• Total consumer services suits (TCSS) and Lotus notes lightspeed – In house Royal Bank of Scotland (RBS)
• Winning through services – In house Royal Bank of Scotland (RBS)
• Banc assurance products – In house Royal Bank of Scotland (RBS) conducted by Jubilee Life
• Proficient in MS Office.
Conferences/Events/Project:
• Participated in Lifestyle Pakistan 2012 in Delhi, India.
• Explored Indian market – Mumbai 2012
• Seeked out details for offshore office and buyers in Dhaka, Bangladesh 2012-2013
Extra Curricular Activities and Interests:
Swimming – Travelling – Automobiles –Entrepreneurship
• Value creative activities like designing and developing innovative ways for effective operations.
• Enjoys organizing activities and events and meeting people.
• Member of school football team