1. NGUYEN QUOC DAT
* 685/30/12 Xo Viet Nghe Tinh Street, Ward 26,
Binh Thanh District, Ho Chi Minh City, S.R. Vietnam
( 0908 422 118 - 0909 422 118
: boytin2003@yahoo.com.au
CAREER OBJECTIVE
To have a stable & secure work in the banking & finance industry & be able to share my skills & expertise to Vietnamese
learners who want to pursue a career in the same field.
QUALIFICATION CERTIFICATES
2010 – 2012 Master In Business Administration | THE UNIVERSITY OF BOLTON, UK
• Major in Business Administration
2005 – 2008 Bachelor In Business Administration | THE UNIVERSITY OF BOLTON, UK
• Major in Business Administration
2005 – 2008 Advanced Diploma In Accounting | INSTITUTE OF FINANCIAL ACCOUNTANTS, UK
• Major in International Finance
PROFESSIONAL EXPERIENCES
May 2015 – Jan 2016 Vietnam Pavilion | EXPO MILANO 2015
Senior Finance and Communications Manager
Oversee all aspects of the running of the Vietnam Pavilion including:
Planning
• Pavilion arrangement & organization.
• Construction arrangement.
• Business model design.
Marketing, Public & Media Relations
• PR activities for Vietnam to the world.
• Communication activities management for Vietnam relationship.
• Event organization management.
• Developing relationship with representatives from other countries.
Operations & Administration
• Logistics management (i.e., supplier negotiation, good importing, etc.)
• Materials procurement.
• Warehousing & inventory management.
• Human resource management.
Legal
• Business license registration.
• Government & Corporation Tax resolution.
• Compliance to regulations of Italian Government & the Expo Milano 2015.
Finance and Accounting
• Costing & budgeting (fixed and variable costs).
• Revenue & expenditures management.
• Banking activities involvement (account opening, overseas remittances/payments, etc.).

2. May 2014 – May 2015 Transaction Banking Division | MARITIME BANK
Senior Cash Management Manager
• Recruit new customers by understanding their needs, develop solutions to meet their
requirements as well as provide feedback & suggestions to product team for product
improvement based from customer experience.
• Advise & consult customers about Cash Management & Internet Banking.
• Implement cash management & electronic banking products for corporate customers within
agreed timeline.
• Interact & work closely with client service teams, back office & IT to ensure timely & accurate
processing of customer transactions.
• Conduct & monitor user acceptance test for the new products & enhancements.
Nov 2012 – May 2014 Sales & Distribution Division | TECHCOMBANK
Senior Executive Assistant to the Board of Management (BOM)
• Coordinate & organize the BOM’s schedule, appointments & meetings involving multiple senior
executives.
• Help key executives make consistent decisions by advising them of historical precedents,
serving as liaison between them & the BOM.
• Liaise with Regional Heads in matters relating to strategic plans of business units, the key
performance indicators, authorizations, sales events, manpower allocation, costs & budgets.
• Facilitate & monitor implementation of policies, procedures & special projects about the
corporate products & services.
• Track collection of long outstanding loans that resulted to decrease bad debts ratio.
• Conduct presentations to business managers, thereby increasing sales volume.
• Provide regular reports to the BOM with recommendations on how to improve process
efficiency.
Apr 2010 – Oct 2012 Transaction Banking Division | TECHCOMBANK
Senior Cash Management & Trade Finance Manager
• Recruit new customers by understanding their needs, develop solutions to meet their
requirements as well as provide feedback & suggestions to product team for product
improvement based from customer experience.
• Advise & consult customers about Internet Banking, Cash Management & Trade Finance.
• Implement cash management & electronic banking products for corporate customers within
agreed timeline.
• Interact & work closely with client service teams, back office & IT to ensure timely & accurate
processing of customer transactions.
• Conduct & monitor user acceptance test for the new products & enhancements.
Sep 2009 – Mar 2010 Consumer Banking Division | STANDARD CHARTERED BANK (VIETNAM) LTD.
Relationship Manager
• Recruit new customers by offering bank’s range of products for retail customers like
term/current/saving deposits, credit/debit cards & foreign exchange.
• Advise & consult customers about personal installment loan, mortgage & payroll.
• Make cold calls to businesses or private individuals to offer bank’s products & services.
• Answer inquiries relating to account information, products & services, rates & policies.
• Perform credit check of customers’ loan application & background information check.
Oct 2008 – Sep 2009 Commercial Banking Division | HSBC BANK (VIETNAM) LTD.
Customer Service Officer
• Perform customer verifications & set up new customer accounts.
• Answer customer inquiries & complaints by clarifying desired information & providing solutions
& feedback on the efficiency of customer service process.
• Process customer requests for Internet Banking registration & change of contact details.
• Process customer application for credit limits & facilitate corresponding approvals.
• Communicate & coordinate with internal units to facilitate processing of customer transactions.

3. KEY STRENGTHS
• Strong management, strategic planning & organization skills.
• Good written & verbal communication skills in English & Vietnamese.
• Strong quantitative, analytical & interpersonal skills.
• Strong desires for learning new skills & self-improvement.
• Able to work efficiently under pressures.
• Adaptive, quick learner, flexible, hardworking & a team player.
• Proficient in Microsoft Office applications.
TRAININGS
2010
MCKINSEY, SINGAPORE
MCKINSEY, SINGAPORE
TECHCOMBANK
Soft Skills Training – Negotiation, Communication, Presentation, Telesales, Influencing, Selling
& Body Language skills.
Financial Analysis
Cash Management & Trade Finance solutions & services.
2011
TECHCOMBANK Certified Documentary Credit Specialist – CDCS
2012
TECHCOMBANK Branch Redesign Project
CHARACTER REFERENCES
LAWRENCE JUSTIN WOLFE | Independent Member, Board of Directors | EXIMBANK | 0903 816 600
NGUYEN THI LAN HUONG | Head of Operation | J.P. Morgan | 0908 151 270