1. JUANITA J. ADAMS
920 HOLGATE DR APT E • ESSEX, MD 21221-4239
443-720-9981 • juanjuan19892005@yahoo.com
Objective
A position as a manager or administrator, with a focus on customer service and sales.
Ability Summary
* Creative * Team Oriented *Cash Handlings
* Exception critical thinking skills * Solid interpersonal skills
Employment History
Ace Check Cashing Baltimore, MD
06/2015
*Secure Cash Handling
Dunbar Cash Vault Services Baltimore, MD
01/2015- 08/2015
*Secure Cash Handling
Assistant Store Director
Fashion To Figure Baltimore, MD 07/2012 - 07/2014
* Set sales goals, analyzed sales, and developed training programs for sales representatives.
* Resolved customer complaints regarding sales and service.
* Monitored customer preferences to determine the focus of sales efforts.
* Projected sales and determine the profitability of products and services.
* Develop plans to acquire new customers or clients, through direct sales techniques, cold calling, and
business-to-business marketing visits.
* Assigned sales territories and set sales quotas.
* Directed the distribution of goods and services by assigning sales territories.
* Recruited, hired, and trained new members of the sales staff.
* Advised sales representatives on ways to improve their sales performance.
* Analyzed sales statistics, both to determine the sales potential and inventory requirements of
products and stores, and to monitor customers' preferences.
Assistant Manager (06/2010-07/2012)
Dots Baltimore, MD 07/2007 - 07/2012
* Supervised and coordinated activities of retail sales worker.
* Maintained inventory, received new shipments, organized the floor and arranged merchandise
transfers.
* Provided effective coaching, mentoring and training of sales team.
* Encouraged and coached the sales team to meet daily, weekly, and monthly goals.
Senior Sales Associate (07/2007-06/2010)

2. Dots Baltimore, MD
* Created and maintained mannequins and merchandise displays.
* Received new inventory shipments.
* Executed store operations including opening and closing the store, processing returns, and loss
prevention efforts.
* Shared fashion advice and feedback with customers.
Education and Training
Walbrook Homeland Security Baltimore, MD High School Diploma Criminal Justice