Francis Nongerayi is a marketing professional from Harare, Zimbabwe with over 5 years of experience in sales and marketing. He has a diploma in marketing and is currently studying for another diploma. His career includes roles as a national sales and marketing manager, marketing executive, sales coordinator, and internal sales representative. He has strong skills in customer relationship management, marketing strategy, sales, and communication. References are provided from his current and previous employers.

1. FRANCIS NONGERAYI
|6 Trail Rd|Mount Pleasant|Harare|
Contact numbers: |0773 111 678|0713 189 446|
Telephone No.: +263 4 301645
Email: f.nongerayi@gmail.com or francis@uniflexprojects.co.za
PERSONAL DETAILS
Surname : Nongerayi
First names : Francis
Date of Birth : 26 March 1979
Nationality : Zimbabwean
Driver’s Licence : 92557AA (Class 4)
Passport No. : CN680772
Gender : Male
Marital Status : Married
Language Proficiency : English, Shona, and Ndebele
PROFILE
I am a marketing professional with over 5 years experience in sales and
marketing gained through, manufacturing industries. Through the years I have
developed a strong and sound understanding of customer relationship
management, events management and brand management. I have also
gained an appreciation for customer relationship and Public Relations as the
cornerstone of successful marketing and have become passionate about these
fields. I am career driven and ambitious with a mind towards entrepreneurial
development.
Self – motivated and enthusiastic individual who is able to work on own initiative
and under pressure without supervision. Reliable, honest, flexible, dedicated to
maintaining high standards.
CAREER OBJECTIVES
To become a Chartered marketing professional who will be a resourceful and
integral part of an organization that will recognize, nurture and reward my
professional potential skills, drive and ambition.

2. ABILITIES AND SKILLS
• Team player.
• Good supervisory skills.
• Reputation of dependability and quality work.
• Hardworking, self-starter and results oriented.
• High energy levels and creative thinking.
• Sound administrative and planning skills and skills.
• High degree of integrity.
• Inclination to execute with excellence.
• Effective communicator and interpersonal abilities, persuasive, assertive,
and a good listener.
• Computer literacy including Microsoft word, Excel, Power Point
• Internet & email, SageLine500, Skype, WhatsApp.
• Excellent team player with strong planning and organizational skills
• Strong attention to detail and accuracy
• Good oral and written communication skills
• Good interpersonal relation skills
• Maintaining appropriate levels of confidentiality
EXPERIENCE
May 2013 to Date: Uniflex Projects/Ecclesia (Pvt) Ltd – National Sales &
Marketing Manager
• Improving product marketability and profitability by researching,
identifying and capitalizing on market opportunities, improving product
packaging, coordinating new product development.
• Accomplishing marketing and sales objectives by planning, developing,
implementing, and evaluating advertising, merchandising and trade
promotion programs and developing field sales action plans.
• Determining annual and gross-profit plans by forecasting and developing
annual sales quotas for regions, projecting expected sales volumes and
profit for existing and new products and markets, analyzing trends and
results , establishing pricing strategies, recommending selling prices,
monitoring costs, competition, supply and demand.
• Meeting marketing and sales financial objectives by forecasting
requirements, preparing an annual budget, scheduling expenditures,
analyzing variances, initiating corrective actions.
• Achieving marketing and sales operational objectives by contributing
marketing and sales information and recommendations to strategic plans
and reviews, preparing and completing action plans, implementing
production, productivity, quality and customer-service standards,

3. resolving problems, completing audits, identifying trends, determining
system improvements and implementing change.
• Sustaining rapport with key customers by making periodic visits, exploring
specific needs, anticipating new opportunities.
• Customer visits, soliciting for new customers and orders, product support
and after sales service.
• Customer relationship management
• Provide a direct link to the Harare sales office with our Johannesburg
office through the proper coordination of the 7 P’S of the marketing
function. Product, Place (distribution & logistics), Promotion, Price, People,
Physical Evidence and Process.
• Preparing for exhibitions e.g. ZITF and Mine Entra in liaison with advertising
and printing houses.
• Personal selling.
• Actualizing marketing strategies, handling contracts and maintaining
business communications with clients before, during and after a sale.
• Facilitating vendor and procurement board registrations.
• Gathering market information for decision-making through creation and
maintenance of a database.
• Product surveys, audits and contract reviews.
• Network marketing
January 2013 – April 2014- Orac Systems-Marketing Executive Harare/Zvishavane
• Key Account management
• Promoting company products and services
• Soliciting for business (orders), payment follow up.
• Managing and supervising of on-site team.
• Contacting customer or contract review meetings Engineers, Planners,
Procurement and Technical & SHE teams at the mine.
• Handling customer complaints and queries
• Customer relationship management.
July 2012 to November 2012: General Belting & Pigottmaskew- Sales Coordinator
Responsibilities
• Processing of customer orders into works orders via the Sales Order
Management System. (SOMS).
• Proper record keeping of orders.
• Generation and printing of invoices.
• Ensure full and correct implementation of the ISO Quality Management
System
• Provide a direct link to the Harare sales office through coordination of
their marketing function.
• Scheduling of customer orders.

4. • Preparing for exhibitions e.g. ZITF and Mine Entra in liaison with advertising
and printing houses.
• Acting on behalf of the Sales and Marketing Manager.
• Actualizing marketing strategies, handling contracts and maintaining
business communications with clients before, during and after a sale.
• Supplying information to internal and external auditors during audits.
April 2005 to July 2012: General Beltings Limited – Internal Sales Representative
Responsibilities
• Processing of customer orders into works orders via the Sales Order
Management System. (SOMS).
• Proper record keeping of orders.
• Generation and printing of invoices.
• Ensure full and correct implementation of the ISO Quality Management
System
• Provide a direct link to the Harare sales office through coordination of
their marketing function.
• Attend to customer queries timeously and speed action.
• Conduct contract reviews with customers through sales enquiries and
making follow-ups.
• Gathering market information for decision-making through creation and
maintenance of a database.
• Attend to customer complaints and provision of resolutions and feedback.
• Managing & Supervising the Sales Office and the dispatch team.
• Customer visit soliciting for orders, product support and after sales service.
• Export order processing and documentation.
• Any other reasonable duties assigned by management.
______________________________________________________________________
April 2003 to March 2005 Clay Products - Internal Sales Representative
Responsibilities
• Promoting company products and upholding the company image.
• Generating, maximizing and sustaining sales to meet set targets.
• Invoice customers and capturing
• Product support and demonstrating
• Daily banking of cash sales to accounts
• Handling customer complaints and objections
• Tele-sales and direct marketing
• Distribution logistics.

5. January 2001 to March 2003 – Clay Products – Distribution Supervisor
Responsibilities
• Stock taking
• Transport and distribution logistics
• Making sure goods are delivered to in time to customers.
• Keep in liaison with customers on the mode of transport to use to deliver
their goods.
• Assessments of discrepancies and reconciliation of stocks.
• Receipt of goods from all production departments.
• To ensure goods are properly stored in distribution
QUALIFICATIONS
• Diploma in Marketing - London Chamber & Commerce Industry.
• 5 O Levels- Silveira Secondary School
CURRENT STUDIES
Diploma in Marketing- Graduate School of Marketing (Institute of Marketing
Management (IMM)
Subjects covered:
• Principles of Marketing Pass
• Principles of Business Communication Pass
• Principles of Business Management Pass
• Macro-Economics Pass
• Micro-Economics Pass
• Business Law Pass
• Practice of Marketing Pending
HOBBIES
• Playing soccer and lawn tennis.
• Playing golf
• Watching soccer.
• Travelling and meeting people of different backgrounds and cultures.

6. REFERENCES
Mr. Tendai Kuzviwanza|Operations Manager|Hammer & Tongues Auctioneers|
P.O Box Bulawayo|Cell No. 0772 760 774|Tel no. 09- 77420|880107
Mrs. Mollin Battes|Finance Director|Uniflex Projects|P.O Box 25|Douglasdale|
South Africa|Tel No. +27 11 071 0750|+27 11 704 6338|Cell No. +27 73 020 7717|
0772 277 634|mollin@uniflexprojects.co.za|
Mr. Edward Battes, Managing Director, Uniflex Projects, P.O Box 25, Douglasdale,
South Africa, Tel No. + 27 11 071 0750|+27 11 704 6338|Cell No. +27 73 415 0415|
0773 737455|ed@uniflexprojects.co.za |
Mr. D Ndlovu|Distribution Supervisor|Zimbabwe Grain Bag|Bulawayo|Cell: 0773
677 837|0712 591 480|ndlovud@zgb.co.zw|

7. REFERENCES
Mr. Tendai Kuzviwanza|Operations Manager|Hammer & Tongues Auctioneers|
P.O Box Bulawayo|Cell No. 0772 760 774|Tel no. 09- 77420|880107
Mrs. Mollin Battes|Finance Director|Uniflex Projects|P.O Box 25|Douglasdale|
South Africa|Tel No. +27 11 071 0750|+27 11 704 6338|Cell No. +27 73 020 7717|
0772 277 634|mollin@uniflexprojects.co.za|
Mr. Edward Battes, Managing Director, Uniflex Projects, P.O Box 25, Douglasdale,
South Africa, Tel No. + 27 11 071 0750|+27 11 704 6338|Cell No. +27 73 415 0415|
0773 737455|ed@uniflexprojects.co.za |
Mr. D Ndlovu|Distribution Supervisor|Zimbabwe Grain Bag|Bulawayo|Cell: 0773
677 837|0712 591 480|ndlovud@zgb.co.zw|