1. Ahmed Said Bawazeer
Curriculum Vita
Ahmed Said Suhail Bawazeer
PO Box: 240, PC: 112, Sultanate of Oman.
Mobile: (+968) 95808080 & 95656565
E-mail: ahmed .bawazeer@hsbc.com
Profile
• Over 23 years of versatile experience in Personal Financial Services,
Business Management in Administration, Accounts, Payments and
Procurements, solely with HSBC Bank.
• Leadership and Management Skills, worked as Financial and Administrative Officer and Manager.
• A highly skilled in communication and staff management, having managed number of departments
within HSBC Bank and managed over 15 staff during my management positions.
• Highly success in personal growth in Banking Business Management through hard working and
highly competetive. Ability to perform well under pressure, prepared to work longer hours which
resulted in earning a reputation as a valuable and cooperative colleague by being fair and honest.
Areas of Knowledge & Expertise
° Implementation of automation system ahead of schedule, increasing personal and office
productivity.
° Ability to master and integrate all aspects of Administration operations.
° Professional skills in problems solving, staff development, in-depth knowledge & long-standing
record in creative solutions in staff management.
° Management and leadership skills in Administration, Financial & Accounts Control.
° Experience in record keeping, planning, policies and procedures.
° Highly skilled in Business Development, Banking Operations.
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2. Ahmed Said Bawazeer
Professional experience
Current job is Relationship Manager Government – public Sectors
-Support the team in identifying and meeting customers’ needs in order to grow relationship-led
revenues across the HSBC Group
- Placing the customer at the center of the CMB business, building customer relationship and
strengthening the customer base.
- Demonstrate the highest levels of professionalism and integrity, setting exemplary standards
consistent with Group Values. Continue to develop skills as a Commercial Banking professional
- Protecting the reputation and integrity of HSBC by ensuring you are compliant with applicable laws
and regulations as well as internal
- Protecting the reputation and integrity of HSBC by proactively managing the range of risks (including
but not limited to Credit, Operational, Security & Fraud) in the business and maintenance of appropriate
risk appetite
1) Understand and adhere to both the letter and the spirit of all laws, regulations and regulatory
guidance that apply to my role, promptly reporting any breaches in accordance with local procedures.
2) Maintain sufficient and effective processes and controls identifying and mitigating risks and ensure
timely escalation and resolution of all control issues and reputation risks.
3) Ensure adherence to applicable Global, regional and country standards and policies (including GSM,
FIMs, and BIMs).
4) Ensure 100% completion of my Risk & Compliance mandatory training.
5) Treat customers fairly and with integrity.
- offering our products to our clients based on their requirements.
- completing day to day job by monitoring and implementing the time firm accordingly.
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3. Ahmed Said Bawazeer
01 Jan 2010 to 01 Jan 2014Corporate Relationship Manager - Small Business
Banking :
 Credit appraisal including structuring of facilities, financial analysis of SME and risk
management
 Relationship management, new business development, growing customer base and size of
portfolio
 Managing commercial banking operations of Salalah branch in Oman independently
 Responsible for Net Income, Profitability and RORA of the portfolio
 Responsible for acquiring, deepening and retaining a profitable portfolio of relationships with
small to medium size businesses
 Assess existing business portfolio through financial analysis to proactively deliver an
appropriate suite of products and services including trade, commercial lending, and cash
management.
 Leverage HSBC's brand, global network, and capabilities to identify cross border opportunities
and acquire international business in an assigned market.
 Provide customer centric and relationship building approach to cross sell wealth management
products including insurance, investments, and mortgages.
 By monitoring daily exception reports and ensuring transactions are properly authorized.
Export- Import
 Responsible for new business development and relationship management of corporate clients
 Credit appraisal including structuring of facilities, financial analysis of corporate clients & risk
management
 Focus on international trade related loan facilities
 Responsible for portfolio profitability.
JUL 2006 To Mar 2009 Premier Relationship Manager:
Providing High Net worth Individuals with a personalized service so as to develop close relationships,
achieve maximum profitable contribution for the bank and retain their loyalty.
Enhancing Premier sales activity and promoting cross selling of bank Financial solutions to increase a
maximum profitability for the clients maintained high balances through marketing efforts and liaison with
HSBC entities and branch departments and colleagues.
• By ensuring effective management of relationships at the appropriate level to recognize
customer value and to provide the expected high level of service thus enhancing/ strengthening
existing relationships.
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4. Ahmed Said Bawazeer
• By monitoring daily exception reports and ensuring premier transactions are properly
authorized.
• By ensuring compliance with internal and external procedures and guidelines and ensure
adherence to group compliance, money laundering and KYC policy.
• By seeking ways to streamline operating procedures, acting positively on feedback relating to
customer service, ensuring customer applications are processed efficiently and dealing
effectively with customer complaints and queries.
• By completing the Premier Accreditation process.
• By maintaining an effective profile in the market in order to develop and source potential new
relationships.
• By compiling up to date market information on VIP packages offered by competitor banks.
• By providing market intelligence using personal contacts. By paying regular visits to Heads of
Departments in Ministry offices and local Govt offices and maintaining cordial relationships.
• Meet and exceed individual Insurance and Investment sales targets through proactively
exploring and securing sales from Premier customers, including walk-ins, referrals, assigned
customer leads, personal business contacts and new-to-bank customers.
• Contribute to the overall performance and profitability of the branch in line with Global Premier
AOP (annual operating plan), branch Wealth sales targets, and Insurance & Investment
penetration targets.
• Conduct financial reviews utilizing Wealth Management tools & Premier Individual Review to
identify customer needs and deliver a customized solution to meet those needs.
• Work with other Premier Wealth Relationship Managers to ensure a consistent approach and
application of the Global Premier proposition and provision of Wealth Management solutions to
Premier customers.
Jul 2006 Acting Branches Manager in Muscat Region
I had been assigned as acting branch Manager of Muscat region, Responsible for Managing the
Branches whenever the Branch managers are on their annual leave or any, emergency purposes.
-Full ownership of delivering branch sales targets
-Ownership of branch performance in terms of full customer satisfaction and staff/team engagement
-Primary responsibility for management of operational risk at branch level
-Primary responsibility for cost control at branch level
-Establish and develop customer relations
2002 DEC Branches Manager in Salalah Region:
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5. Ahmed Said Bawazeer
The major challenge of the job holder is to balance the resources and activities of the branch under my
control and, at the same time, ensure that a high level of internal and external customers’ services are
provided to the business lines with a relative low calibre/inexperienced workforce.
Creative thinking is necessary for the general improvement of service standards given the competitive
environment in which the Bank operates. Analytical thinking and attention to details are necessary for
their constant improvement of work-flows, procedures, etc. to improve productivity and customer
service.
- Direct, review and supervise the Branch Operations.
- Represent the Bank in all important meetings with local authorities and appropriate forums.
- Check and ensure growth in PFS portfolios.
- Day-to-day business needs and support CMB business.
- Develop a business strategy to make the most preferred bank in the region
- Support and insure plan set growth in the PFS business.
- Contribute to the development, performance and training of the staff.
- Participation and managing of operational risk: its identification, assessment, mitigation and
controls, loss identification and reporting in accordance with the framework as set out in group
operations FIM chapter
- Safeguard group’s interest from commercial market risks.
AUG 1999 to DEC 2002Officer In-charge HSBC In-stores,
1. Monitoring and control of all day to day sales
2. Checking the daily documents and visiting the In-stores offices.
3. Handling customer complaints and retain customers.
4. Monitoring and control of all the costs of In-stores offices and motivate the staffs by rewarding
them when ever the Job is well done.
FEB 97 to AUG 99 Personal financial Service Banking Operation Manager,
Responsible for Managing all the Personal financial service Banking Operations including branches and
main branch Cash Treasury and ATMs, also Handled the Operational Risks for all entire Personal
Banking.
MAR96 to FEB97 Chief Cashier
1. Managing the main and Salalah branch Cash and supervising 5 front tellers and prepare the
daily cash follow and provide the branches/ Off-site ATMS with required Cash. Procedure of the
bank.
2. Handle the Cash based on the Cash handling Manuals and procedures.
FEB 94 to MAR96 OFF-SITE ATM Officer
1. Managing 25 offsite ATMs ensuring all the ATMs are functioning without any error and they are
being replenished on timely manner.
2. All the ATMs are balanced and all the discrepancies are cleared within time frame provided by
the internal policies.
3. Visiting all off-site ATMs to check if all ATMs are working with an excellent corporate image.
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6. Ahmed Said Bawazeer
4. Ensuring that all the security devises are protected and working.
SEP93 to MAY94 Remittance department Staff
1. Attending to customer inquiries
2. Assisting customer filling the remittance form
3. Processing of remittances transactions and demand drafts and cashier orders, stand instruction
JAN92 to SEP93 CBO Staff
1. Controlling the Bank account with Central Bank of Oman processing all payment in/out through
that Account.
2. Doing all the processing for special clearing CHQ.
Qualification & Education
01 September 2012:
- I completed studying of master in Business administration in General
management at Dhofar University Salalah,
01 November 2008:
- I completed my graduation BSc degree in (Marketing Management) through
Staffordshire university of United Kingdom at Gulf College Muscat through
franchised arrangement.
2004/2005
- I successfully completed the Diploma in Export and International Marketing in
Allahabad Agricultural Institute deemed University, in India.
2001/2002:
English Courses at United Kingdom, in Swandean School of English institution
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7. Ahmed Said Bawazeer
1990/1991:
Secondary School Certificate.
Training Programs and Seminars
Item Course Type Location Dates taken
1 English courses
Level: 3,4,5,6,7,8
British Council Salalah 17/02/1992
To
FEB 1995
2 Computer Training
– Lotus Notes
Polyglot Institute Oman L.L.C.,
Muscat, Sultanate of Oman
18/01/2000
19/01/2000
3 Computer Training
Courses In Internet,
MS Word , Ms Excel ,
MS windows,
Computer Institute of Taymur
Al Shanfari , Salalah, Sultanate
of Oman
25/08/2000
To
01/01/ 2001
4 Intermediate English
course
ELS Language Center ,Salalah,
Sultanate of Oman
02/04/2005
To
24/05/2005
5 ComputerTraning
Courses in Power
point , MS Word.
Computer Institute of Abo
Osama , Salalah, Sultanate of
Oman
27/5/2005
To
27/7/2005
6 Credit Cards HSBC Regional Training centre,
Dubai, UAE
06/05/2006
To
09/05/2006
7 HSBC Group
Regional
Purchasing
Seminar
HSBC Regional Training centre,
Dubai, UAE
DEC2006
8 Management Skill
for Managing
HSBC Regional Training Centre
Dubai, UAE.
APR2007
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8. Ahmed Said Bawazeer
People
9 Management Skill
for
Time management
HSBC Regional Training Centre
Dubai, UAE.
AUG 2007
10 Anti-Money
Laundering and
Counter- Terrorist
Financing
HSBC Regional Training Centre
Dubai, UAE.
JUN 2008
11 Foundation
Management
Programme– stage
1
Oman – Training Center Bait Al
Falaj
01/11/2009
12 Foundation
Management
Programme– stage
2
Oman – Training Center Bait Al
Falaj
15/02/2010
13 Successfully
completed training
course Alico –
Credit Shield
Oman - Training Center Bait Al
Falaj
07/03/2010
Personal Qualities
Banking knowledge is my greatest strength, as I have engaged in several tasks
where I have proven my achievements. i.e. Conversion of all the manual
accounts to automated channels in Hexagon (PCM) without any regional
support, and achieving a significant profit and nice atmosphere and good team
work in In-stores.
Career Interests
I am looking forward to get a post of branch manager or Senior Banking
Relationship manager, operation manager section at your valuable bank.
Additional Information
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9. Ahmed Said Bawazeer
I have gained all the job experiences, which this job profile requires. I have
also proven my capability in handling any type of workload assigned to me and
were handled in professional manner.
Computer Knowledge
MS Word Excel Power Point Internet
Languages
English – Arabic
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10. Ahmed Said Bawazeer
I have gained all the job experiences, which this job profile requires. I have
also proven my capability in handling any type of workload assigned to me and
were handled in professional manner.
Computer Knowledge
MS Word Excel Power Point Internet
Languages
English – Arabic
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