1. ADAM MINSTER
18633 Gottschalk Ave., Homewood, IL 60430 adamminster@gmail.com, (708)228-3388
PROFESSIONAL EXPERIENCE
2014 – 2016 Marketsource, Inc. South Chicago & NW Indiana
T-Mobile AreaSales Representative
• Served aspoint of contact for 10 locations encompassing4 major retailers with 300-350 employees
• Drove sales through consistentsupport, product/systems knowledgeand personality;consistently
exceeded sales targets by 25%+
• Actively trained 75+ reps with side-by-sidesalestraining andgoal setting
• Improved marketsharein environments withheavy competitorpresence through brand advocacy
T-Mobile Auditor
• Personally selected by Director of Client Services to report on performanceof 25 stores
• Collected info duringweekly f2f meetings;discussed findings with client ondaily/weekly basis
MicrosoftNational Retail Sales Rep
• Handled 130+stores (90+ wireless retailers & 40 nationalretail locations)
• Provided first-hand marketinsightand bestpractices to Microsoftand Marketsourcemanagement
• Selected torepresent Microsoft at industry eventin Puerto Rico with 700+attendees
• Organized 20+ in-storeevents to drive Microsoftsales andbrand awareness
• Led producttrainings for groups of 5-25 in stores and at launch events
2009 – 2014 IndependentConstructionContractor Michigan & Illinois
• Various projects including, installation of a hops farm, home renovations, and foundations
2009 Cricket Communications, Inc. Merrillville, IN
CustomerService Representative – IndirectDealer (mid-yearpromotion)
• Responsiblefor maintainingCricket’s service policies; resolved issues onsite, where possible
• Cultivated a positive customerexperience; calmed and reassured agitated customers when required
• Worked with dealer to ensure Cricket values were upheld within the store; escalated as appropriate
SalesRepresentative – CricketCompany Store
• Created a positive first impression for Cricket customers andmarketed products
• Supported otheremployees on Cricket internal processes, e.g., timecards, health insurance
2007 – 2008 Game Stop, Inc. Champaign,IL
Assistant Store Manager
• Oversaw daily store operations with 2-4 employees on duty;handled nightly cash deposits
• Worked with storemanager to boostsalesand maintained a flawless customer service record
• Helped organize and setup midnightvideogame launches with 300+attendees
• Responsiblefor positioningin-storemarketingevery 2 weeks
EDUCATION
2003, 2005 Prairie State College Chicago Heights,IL
Coursework included Business 101 andPhotography
1999 – 2003 Homewood-FlossmoorHighSchool Flossmoor,IL
Graduate, Class of 2003
SKILLS MSOffice Suite, Onedrive,