1. SIRSHENDU SEN
Mobile: 9433555791 ~ E-Mail: sirshasirsha@yahoo.com
Position to HEAD a reputed Educational Institute & is also willing to serve Other Sectors
Administration/ Training /Coordination/ Liaison/ HRM/ Customer
Relationship Management
- Organizational and planning abilities coupled with excellent leadership and team-work skills.
- Recognized for breadth of experience, integrity, and highly effective interdisciplinary partnerships.
PROFESSIONAL SUMMARY
 Dynamic and result-oriented career that reflects pioneering experience of 2 decades in Administrative
Operations, Planning & Management and year-on-year success in achieving business objectives with
prestigious organizations.
 A keen planner with track record of enhancing the university, developing operational policies / systems
& controls / motivational schemes / educational standards.
 Honed skills in managing the entire gamut of HRD & Administration functions with demonstrated leadership qualities
and effectuating measures / modifications in the operating procedures to optimize resource & manpower utilization.
 Expertise in managing facility operations including operations & maintenance, housekeeping, security, canteen,
vendor development, purchase, etc. and deft in managing general administrative activities like fleet management,
annual service contracts in compliance to statutory requirements, etc.
 Adept at people management, maintaining healthy employee relations, handling employee grievances thus creating
an amicable & transparent environment.
 Proficient in developing & streamlining systems with proven ability to enhance operational effectiveness and meet
operational goals within the cost, time & quality parameters.
 Possess excellent communication with exceptional interpersonal, problem solving, leadership and team-building skills
and comfortable interacting with multiple levels of organization.
Core Competencies
Managerial Functional Administrative
- Strategy Planning - Counselling / Research - Infrastructure Development
- Training & Development - HR Policy Formulation - Recruitment
- General Administration - Payroll/ Salary Administration - Procurement
- Start-up Operations - Faculty Management - Maintenance of Assets
- Personnel Management - Liaison & Coordination - Estate Management
ORGANIZATIONAL EXPERIENCE
Working in NMIMS (Narsee Monjee Institute Of Management Studies) – Regional Office, Kolkata
since April 2014
Designation: Academic Coordinator- East
Key Responsibilities:
1. Coordinating with the branches on issues pertaining to Student Services:
I. Student Queries
II. Logistical Support
III. Organizing On-line and Off-line Classes
IV. Issuance of Mark Sheet and Receipt
2. Coordinating with various department of Head Office-Mumbai
3. Conduct of Examinations:
I. Monitoring the implementation of Rules and procedures towards On-Line Examination
II. Organizing Off-Line Examination- Seating Plans, Distribution of Question papers, Packing of

2. Examination materials, supervision of examination and adherence to the rules and guidelines of the
university.
III. Coordinating with the Examination Department – Generation and submission of Reports & Formats.
4. Conduct Of Virtual Classes :
Act as an intermediary between the Academic Department and the Students – providing necessary support
towards successful conduct of on-line classes.
5. Conduct of Personal Contact Program Classes:
I. Assisting the Academics Dept. in Selection and Recruitment of Visiting Faculties
II. Preparation of Training Class Calendar
III. Coordinating with the Faculties and Students towards conduct of classes as per the prescribed norms
and
Schedule
IV. Generation of Evaluation and Assessment Report based on Feedback Report from Students
V. Maintenance of prescribed Documents and Formats
6. Assisting the Students in preparation of Project Work & submission of Assignment
7. Vendor Management
8. General Administration & Office Upkeep
9. Inventory Control and Logistics Support:
I. Maintaining Inventory Records at Regional Level: Books, Promotional materials for Students
II. Despatch of Books and other materials to the branches as per the Indent received
III. Coordinating with the Central Logistics
10. Follow up with Students and Branches towards on line Registration to Subsequent Semesters, Assignment
Submission & Examination registration
11. Conduct Training to Branches on Student Support Services
12. Conduct of Induction Program for Students.
Sr. Area Coordinator - East
Institute of Chartered Financial Analyst of India, (ICFAI University), Regional Office, Kolkata from Jul’03-
Mar.12
Growth Path
Jul’03 – Sep ‘05 Designation- Program Coordinator, Kolkata
Oct ’05- Oct’08 Designation- Area Coordinator-East
Nov.08- Mar.12 Designation - Sr. Areal Coordinator -East
Highlights
 Served as Training Administrator for all the centres of Eastern India.
 Supervised the processing of Honorarium & Rental Charges and disbursement of the same.
 Visited the branches in the East and provided training to the new Branch Heads on issues pertaining to training class,
student services and examination procedures.
 Counselled students willing to join the training classes separately after enrolling for the programme.
 Initiated regular visits to the branches situated in Eastern India to have proper control mechanism on the progress of
the classes and other student related activities /Queries

3.  Assessed the training needs and implemented the training programme.
 Resolved the queries received from other branches of East pertaining to training and Student Services.
 Deftly liaised with then respective departments of Head Office-Hyderabad.
 Played a key role in:
 Accessing the feasibility of conduct of training by considering the Cost/Profit Analysis.
 Addressing students on the programs and objectives of need-based training.
 Assisting in conduct of examination.
 Selecting Examination centres.
 Conducted Induction Program for the students service personnel responsible for reporting training activities and
student services at branch level and Soft Skill Development Programs through PPT presentation.
 Accepted the Examination Forms along with Demand Draft, made necessary entries & ensured the disbursement of
the same to the Examination Dept., Hyderabad.
 Rendered assistance in estate management, selection of office sites, negotiations and documentations.
 Attended to grievances & queries of students and liaised with Head Office for their speedy solution.
 Received Certificate of Appreciation for Performance in 2006-07.
 Introduced various Formats and Reporting systems.
 Conducted Induction training program and Operational areas pertaining to Student Services
 Developed various External Exam centres and training the manpower.
 Represented the region in Review meets and submitted /discussed the achievements and objectives of the
department through Presentation. Also participated in the Annual Conference as the leader of the entire team
 Conducted Soft Skill Development sessions and other motivational interactive sessions at regular interval.
Executive-Administration –Eastern Region, Kolkata
Pentasoft Technologies Ltd., Education & Training Department, Kolkata Apr’00 to Jun’03
Highlights
 Co-coordinated Seminars, Conference and other events.
 Supervised General Administration of Regional Office and implemented Security Arrangement in all the Training
Centres in eastern region.
 Deftly handled the maintenance and updation of Bill Register.
 Pivotal in verifying Vendor Bills & co-ordinated with various registered vendors.
 Supervised:
 Logistics activities for own & franchisee centres.
 Monthly inventory report, demand forecasting & supply of logistics materials.
 Collection of cheques/DD from the sale of logistics materials.
 Travel desk & office transportation.
 Liaised with various external agencies like CESC, Telephone Exchange, Local Police Station, Insurance Company, Law
Consultant, Shops & Establishment, etc.
PRECEDING ASSIGNMENTS
Administrative Personnel with Asset International-A venture of Aptech Ltd., Kolkata Jul’95 to Mar’00
Administrative Assistant with K.P. Basu Publishing Co., Kolkata June’93– June’95
Sales Co-ordinator with Remington Rand of India Ltd., Kolkata Apr.’91 – June’92
Associated with Sikkim Manipal University – Examination Dept. As an External Observer
Regional Head- Operations & Administration – Pupil Friend Training & Assessment Org. From Education
Sector From Aug. 2013
Key Responsibilities : General Administration, Coordination, Staff Recruitment & Induction, Overall
Operation of Branches, Vendor Management, Asset Management, Branding, Marketing, Formulating and
implementing policy decisions
ACADEMIA & CREDENTIALS
2012 Master in Business Administration (HR Specialization)
Sikkim Manipal University-Distance Learning, Kolkata
1995 Diploma in Programming Techniques & Business Applications
Brainware Computer Academy, Kolkata
1998 Diploma in Personnel Management & Industrial Relations
Bharatiya Vidya Bhavan, Kolkata
1989 B.Com.
Goenka College of Commerce and Business Administration, Kolkata
1987 XII
St. James School, Kolkata from Indian School Certificate.
1985 X
St. James School, Kolkata from Indian Certificate of Secondary Education.

4. BEYOND CURRICULUM
 Player of Cricket and represented school and college in organized tournaments.
 Keen traveller and participated in organizing tours.
PERSONAL DOSSIER
Date of Birth: 22.01.1967
Address: 14/2, Hari Nath Dey Road, Kol-9
Tel No.: 033-23607431
Language Known: English, Bengali & Hindi
Salary Drawn Rs. 4.22 lacs CTC per annum
Salary Expected: Negotiable