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Email Gone Viral: How To Extend Email Reach Through Social Sharing Loren McDonald, Silverpop  @LorenMcDonald @Silverpop
Email FTAF is The Old Viral Less than 0.1% CTR
Social Email is The New Viral 0.5% CTR
One to One to Many
Extends the Reach of Email Social network users are, on average, connected to  between 100 and 150 friends 24% average  increased reach
High-Value Sharers Emerge
Agenda How Does Share-to-Social Work? The 6 Keys to Success Key Takeaways Q & A
Share-to-Social (S2S)/Share With Your Network (SWYN): How it Works
This is NOT Share-to-Social / SWYN… But this is…
Insert Share Links ESP Or  Custom Coding http://www.email-marketing-reports.com/iland/2008/10/coding-emails-and-landing-pages-with.html
Personalized by recipient
Shared with Friends
The 6 Keys to Successful Integration of Social Networks and Email
6 Keys to Successful Social/Email Integration
1. Understand What Motivates People to Share
What Motivates People to Share?
Contributing to the Conversation Sharing benefits people through the value of the information shared in return
Self Interest Sharing rewards the pocketbook
Altruism Sharing makes them feel good
Validation Sharing feeds the ego
Affinity Sharing makes people feel more a part of the "community"
Prurience Sharing makes people feel less guilty for gawking
2. Target the right social networks and media
Facebook Links Included 100% of the Time B2B Emails LinkedIn = 83%
Are 4 to 5 Networks the Right #?
Facebook is Most Effective Which social networks drive the  most additional email “views/opens”? Facebook has highest social network effectiveness: ,[object Object]
 Top Quartile average = 195%,[object Object]
3. Educate subscribers on how/why to share
Why Education is Key Despite growth, “sharing” is still early Different levels of social adoption Sharing features/networks can differ in approaches
Share to Social in Action Announce…
Explain...
Encourage
4. Optimize email sharing design and link location
Link Location - Top, Middle or Bottom?
Content, Content, Content
Eat Better America - Bottom
Eat Better America - Top
Dinner Made Easy – Near Top
5. Create shareworthy content
8 Keys to Shareworthy Emails
What B2B Emails Are Shareworthy? ,[object Object]
Event /Webinar Notifications
News / Press Releases,[object Object]
What’s Not Shareworthy? ,[object Object]
Transactional Emails
Long newsletters
Negative News,[object Object]
6. Test, Analyze and Refine for Increased Sharing
Test – What’s Working/Not Working Copy/Offers Link Style/Layout/Location Broad versus Narrow Focus Messages Viral-Only Messages High-Value Sharers…
Identify Key Influencers Identify recipientswho shared yourmessage Create lists of key influencers	 Target them with future offers andincentives
How to Measure Success Process Email share click-through rate Network opens/rate Network clicks/rate Performance by network Who is sharing – influencer rates Output New subscribers Additional reach Conversions/revenue
Takeaways/Resources

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Email Gone Viral Email Share To Social

Editor's Notes

  1. National Express did 3 important things with this email..Firstly - it was a compelling offerSecondly – there wasn’t huge amounts of confusion around the message being sharedFinally – they made it easy and explained what the links were for those unfamililar with the concept
  2. B2B Marketing emailB2B email marketing and social
  3. Best of all, users can create a list of the recipients who shared the email to Social Network. These Influencers are especially valuable to marketers, and in a few clicks they can be identified in a list. That list can be used to easily target this valuable group with special offers or special communications that will harness their value.