B.E computer science with 4 years experience as IT Support Engineer
1. SELVANATHAN P
IT Support Engineer
Mobile no: +966 571891731
Email id: selvanathancse@gmail.com
Skype id: selvacse@outlook.com
I am a Bachelor of Computer Science Engineering in profession, dedicated in the field of
computer Networking, Applications and Hardware work as an IT Support Engineer in an
Industrialize company covering different area of projects.
OBJECTIVE
Seeking a stimulating and challenging role where technical skills creativity and strong sense of
responsibility and positive attitude would be beneficial and desirable. Where I can contribute my
knowledge to the successful growth of the Organization with and in turn would improve my
personal and professional skills as well.
SUMMARY
• Total 4 years of experience
• Hands on experience in troubleshooting Network & Hardware Problem.
• Experience on troubleshooting PC Hardware problems, proficient in network connectivity
troubleshooting, TCP/IP, Ethernet, LAN.
• Install, configure and maintain Server, operating systems(XP,Vista,7, 8), outlook, network
printers & scanners application software and system management tools.
• Install, upgrade and support for antivirus, nano Station, Wi-Fi devices, switch & routers.
• Excellent verbal/written communication skills, teamwork and interpersonal skills.
• Ability to work under pressure and resourcefulness.
ACADAMEIC QUALIFICATION
• Bachelor of Engineering in Computer Science under Anna University, Chennai.
Certification Courses
JAVA Course in CSC computer education.
SQL, Visual Basic in CSC computer education.
WORK EXPERIENCE:
1. Company: ABDUL ALI AL-AJMI CO.
Designation : IT Support Engineer
Duration : 18 February 2015 to 20December 2015
1. Project: Riyadh Region
Role: IT Support Engineer
Duration: 10 months
2. Job Responsibilities:
Install, configure, and maintain all Servers, all operating systems, application software and
system management tools.
Trouble Shooting PC (Hardware & Software), Outlook, Printers and Scanners.
Troubleshooting of Nano Station, Wi-Fi Devices, Switch, Routers, and LAN Cable.
Solving Problems in Offsite through Team Viewer.
Manage and monitor all installed systems and infrastructure.
2. Project: Jizan Region
Role: In charge of IT Dept.
Duration: 21st
December 2015 to Present
Job Responsibilities:
Application
• Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server
2008/ 2012
• Install, upgrade, support and troubleshoot Web Server related problems running, IIS, Web
Sphere, etc.
Desktop
• Install, upgrade, support and troubleshoot Windows XP,7 and Microsoft Office 365 support
and any other authorized desktop applications
Hardware
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other
authorized peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any
other authorized peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
Network
• Ensure desktop computers interconnect seamlessly with diverse systems including associated
validation systems, file servers, email servers, application servers, and administrative systems
• Diagnose and quickly resolve a wide range of Windows applications and networking
problems to help minimize downtime. Troubleshooting network connectivity in a LAN/WAN
environment
• Requesting and coordinating vendor support
• Develop trends by monitoring and analyzing incoming calls, problems and support requests.
2. Company : CMC Pvt. Ltd, Chennai
Duration : 1st
August-2012 to 31st
December-2014
Role : Technical Support Engineer
Job Responsibilities:
Domain joining implementation to all south India branches of Tamilnadu mercantile bank.
Troubleshooting PC Hardware problems and printer’s problems.
Making static IP to all PC and configuring to join Domain.
Install ,Upgrade and activate MS Office & Kaspersky Antivirus.
Provide 1st and 2nd level support.
Maintain security, backup, and redundancy strategies.
3. SKILL SET:
Language : C, C++, JAVA
Packages : MS Office, Adobe Photoshop
Web programming : HTML
Operating systems : Windows XP, 7, 8
Networking : DNS , DHCP
I hereby assure you that the information furnished above is true to the best of my
knowledge.
Date:
Place: (SELVANATHAN.P)
Personal Details
Date of Birth 12/05/1990
Nationality Indian
Passport No K1052359
Contact Address
8/55,Thiruvalluvar Nagar,
Abatharanapuram, Vadalur-607303,
Cuddalore(Dist), TamilNadu, India.