Rajesh has over 10 years of experience in IT support. He has worked as a senior executive and executive providing IT support to various organizations. His responsibilities included maintaining and troubleshooting desktops, laptops, printers, networks and applications. He has strong technical skills including installation of operating systems, antivirus software, configuration of email clients and troubleshooting hardware and software issues. He aims to take on a challenging position in a reputed organization where he can utilize his skills and experience to add value to the organization.

1. Rajesh C : rajesh.sysengineer@gmail.com : +91 9940428266
Objective:
A challenging position in a reputed organization that involves design and development of cutting
edge applications and hence adds value to myself and to the organization, thus enabling both of
us to have a successful and synergistic relationship.
Profile:
10 years of experience in Network & Desktop Support
Strong technical support background includes troubleshooting and repair of networks, hardware
and software.
Communication and customer service. Experienced maximizing productivity by working
effectively with both internal and external customers.
Having strong Leadership qualities, sound Team Spirit, Innovative Mind
Analytical and Problem Solving Capabilities, good Communication Skill and a good T eam Player.
Good knowledge of Object Oriented technologies.
Professional Experience:
Employer: Team Computers Private Limited
Designation: Senior Executive – IT Support
June 2015 – Till Date
Client Places
APL Logistics India Private Limited
Interactionwiththe operationteamandsupportingtheirrequirementswithSatisfaction’s
Global supportIn IndiaSouthLocation withNetworkconnectivity&McAfee Antivirus &E-Mail Client.
Employer: Polaris Consultancy and services Limited
Designation: Executive – IT Support
December 2010 – Mar 2015
Interaction with the operation team and supporting their requirements with Satisfaction’s
Maintenance of 750 PCs with Network connectivity & Symantec Antivirus & E-Mail Client
Configuration & Support, 5 Printers and 8 Projectors and Static IP configuration for 250 PCs
and 250 Avaya Phones
Key Responsibilities :
System Support:
• Maintaining & Troubleshooting Desktops & Laptops like HP, Dell and HCL
• Troubleshooting and maintaining various systems like HP, Dell, Acer and Zenith
• Troubleshooting and maintaining Printers & Projectors

2. Rajesh C : rajesh.sysengineer@gmail.com : +91 9940428266
- 2 -
Network Support:
• Maintaining L2 & L3 Switches and Extreme Switches
• Maintaining and troubleshooting LAN problem
• Managing IP address
• Configuration and Managing in Nortel Bay-stack switches and Extreme Switches
Application Support:
• Installing Operating systems and Application software’s.
• Supporting various applications in Windows XP Professional & windows 7.
• Imaging Desktops using Symantec Ghost
• Windows Deploying by MDS in PXE booting
• Resolve the problem using Dameware Remote Desktop Tool
• Basic knowledge in Fedora & Ubuntu Linux.
Mail Client Support:
• Installation and configuration of Lotus Notes Client Version 7.0.
• Replicating and troubleshooting Lotus Notes Client Version 7.0.
• Installation and configuration Microsoft Outlook 2007 & 2010, 2013
Security Support:
• Symantec End point protection installation and policy updating.
• Virus Definition upgrading.
• Client Installation and various Policy settings.
Employer: Multy Lan Technology
Designation: Desktop Support Engineer
September 2007 To December 2010
Client Places
Agriculture Department of Tamil Nadu Government at Chepakkam, Chennai.
Crux Management at T.Nagar, Chennai.
Maintenance of 262 PC’s with Network connectivity & Antivirus & Internet Access.

3. Rajesh C : rajesh.sysengineer@gmail.com : +91 9940428266
- 3 -
Key Responsibilities:
 Responsible for responding to customer calls on hardware issues
 Provided technical support to respective client place, troubleshooting and diagnosing
 Hardware and software problems, including Desktop, Laptop, LAN, and remote systems.
 Maintenance & Troubleshooting of Desktop & Laptop
 Operating System Installation of Windows XP and Windows 7
 Imaging Desktop PCs using Symantec Ghost application
 E-Mail Client Configuration & Support (Microsoft Outlook 2003 & 2007 and Outlook Express)
Employer: Sri Systems
Designation: Desktop Support Engineer
May 2005 To August 2007
Client Places
Future Focus Infotech at Nungambakkam, chennai
Shree Viveka Nandha Vidhayalaya Hr.Sec.School at Thiruvottur, chennai
Maintenance of 250 PCs with Network connectivity & Internet Access & Antivirus.
Key Responsibilities :
 Installing, configuring & maintaining Windows 7, 98, 2000, XP, Vista,.,.etc For desktops and
laptops.
 Providing support for more than 250 Desktop & Laptop,
 Installing and configuration of network hardware such as Hubs, Switches.
 Installation of front-end Software as Per User Requirements.
 Installating & configuring All Types of Anti-Virus for Desktops & Laptops,
 Installations of all types of printer, scanners & other Hardware devices.
 Maintenance / Troubleshooting of computer networking in LAN, WAN etc. giving
hardware support of PCs and all types of printers and troubleshooting of networking.

4. Rajesh C : rajesh.sysengineer@gmail.com : +91 9940428266
- 4 -
Educational Qualification:
Bachelor Degree in Business of Administration from Tamilnadu Open University in 2013
HSC from State Board in 2003
Technical Certification:
MCSE - Microsoft Certified Systems Engineer
Personal Information:
Date of Birth : 13.01.1985
Nationality : Indian
Gender : Male
Present Address : No.4/E186 Kali Amman Koil Street
Kuthanur, Kavanur Post, Guduvancheri - 603203
Languages Known : English, Telugu, Tamil
Signature