1. SAJEER THAZHE KANDIYL
Home: +97444151547 Mob: +97455920360 Email sajeerqtr@outlook.com
IT TECHNICAL SUPPORT ENGINEER
Dynamic and resourceful desktop support professional, recognized for top technical
support performance in a variety of desktop operating systems, hardware components
and IT network peripherals.
Career Profile
 Providing technical hands-on capabilities with: installation and configuration, remote
monitoring, help-desk customer service tech support, maintenance and troubleshooting.
Technical Knowledge
 MS Windows XP/Vista/7/8/8.1
 Apple Mac OSX Support
 Mobile Device Support(Apple IOS, Android,
Windows and Blackberry )
Core Competence
 Ability to perform with minimal or no supervision.
 Outstanding communication ability, verbal and written.
 Multi-tasking ability, organization.
 Effective problem solving.
Objective - A desktop support job opportunity putting skills to good use in a dynamic,
future-oriented company. Continue to develop on the cutting-edge of technology.
Professional Work History

2. Qatar Museums 2008 June –
Present Technical support
Engineer
Key Functions:
 Installed, configured, and maintained the functionality of company desktop and
Laptop systems, together with peripheral appendages and software.
 Kept in constant touch with vendors to resolve problems as quickly and efficiently as possible.
 Provided computer system support for Staff in Head office and Remote Locations.
 Provided support for Apple Mac computer (include Mac book, IMac and mac pro)
 Provided support for mobile devices(IOS Devices , Android Devices and Blackberry devices
 Run regular checks, tests, and tracking procedures to prevent or identify problems.
 Instructed employees on extending life of computer system through proper use.
 Performed routine maintenance on all user accounts, data files, etc.
 Installed or advised installation of upgrades to prevent malfunctioning.
 Handling Helpdesk calls and Emails Distributing the tasks through manage engine
 Remote locations fixing issues through Manage engine remote agent
System Engineer Sino hydro Corporation Location: Doha, Qatar
Company Industry: Construction Period: August 2007 - May 2008
Key Functions:
 Managing Windows 2003 Server and 150 Windows XP clients
 Administration of LAN, Network printers,
 Technical support of system users
Attending technical calls from company sites
 Administration Symantec corporate antivirus

3. IT Support Engineer Company: FBA Group Location: ,Garaffa- Qatar
Company Industry: Real Estate Period : February 2006 - July 2007
 Key Functions:
 Managing windows 2003 Server and Windows XP clients
 Administration of LAN, Windows 2003 Server, Network Printers, Company Mail Server and Website.
 Training and Technical Support of the System users.
 Attending of technical calls from company sites.
 Addition of new workstations and users.
 Installation of Virus removal utilities.
 Repairing of PCs, Laptops, Printers, and other peripherals.
 Planning and implementing of backup procedures in head office and in sites.
 Administration of the Wireless LAN and access points.
 Installation of service packs and security updates.
 Installation and firmware Up-gradation of networking devices like Switches and routers.
 Trouble shooting the connectivity issues of ADSL and VPN.
IT Support Technician
 Company Amis Computer World Nadapuram India
 Period: January 2003- December 2005
 Computer Assembling, Install OS and other software,
 Planning and Installation of Network to clients on their sites
 Attend the telephone calls of Clients, regarding technical support
Education
Academic
Calicut University 2000 – 2003
BSC . Computer Science
Technical
Mac OS X Support Essentials 10.6
Microsoft Certified Technology specialist
Microsoft Certified system Engineer

4. Personal Information
Birth Date: 1 June 1982
Gender: Male
Nationality: India
Visa Status: Residency Visa (Transferable)
Marital Status: Married
Driving License India and Qatar
References
Subair Erunnaladummal
Job Title: System Administrator
Company Name: Al Jaber Engineering
Phone Number: +97455812508
Email Address: subaire@gmail.com
Abdulla Al Najjar
Vice Chairman of the Board at Al Jazeera America
Number : +97466611166 Email : anajjar@qma.org.qa