1. KONDEPUDI SRINIVAS
Write: srini.kondepudi@gmail.com
Srik432@hotmail.com
Chase: +965 55893007
OBJECTIVE:
A position thatallows me to expand my knowledge whilecontributingcreative solutions to the advancement of organization by all
means of my technical and interpersonal skills and maintaining the operations as per the agreed SLA.
EDUCATIONAL QUALIFICATIONS:
Bachelor of technology in electronics and communication engineering from Sri Sai Aditya institute of scienceand technology,
J.N.T. University Kakinada,A.P in the Year 2011.
DOMAIN TECHNICAL EXPERTISE:
MicrosoftCertified IT professional (MCITP)
MicrosoftCertified technology specialist(Exchangeserver 2007)
Certification MCP ID: #8579102
PROFESSIONAL EXPERIENCE:
A Competent professional with 3+ years of rich experience in IT infrastructure with Wintel+ VMware virtualization.
CURRENT EMPLOYER:
Organization: Symphony Teleca Corporation.
Duration : From November 2013 to December 2014.
Designation: Associate Support Engineer
Responsibilities:
 Responsible for data center activities,responsible for different type of sever operations.
 Monitoring Vsphere environment and managing vCenter Servers.
 Configuring and Managing Virtual Machines based on customer requirements.
 Expertise on Vmotion and SVmotion migration, High Availability and DRS,SDRS features.
 Creating Resource Pools and Setting limits and priorities on CPU and RAM and Delegating permissions on Resource Pools
to users using Access Controls.
 Creating Virtual Machine Templates, Snapshots, Cloning Virtual Machines, Patching on servers using update manager.
 Patch maintenance on ESXi hosts using VMware update manager.
 Deploy VM’s from templates and allocate resources accordingly.
 Monitoring& Troubleshootingperformance related issues.
 Attending bridge calls and having regular client interaction on different process related issues.
 Setting up Permissions and giving VMware Access to users on ESX server and on virtual machines.
 Technical documentation and tech shares within the team.
 Troubleshooting user related issues in Citrix environment.
 User account management on AD and Exchange server.
 Assigning rights and privileges to users to access files and folders
 Workingon exchange server for creation of users/DL and managingtheir properties.
 Proactive monitoring of services, CPU, network, disk usage.
 Providing L1&L2 supportfor all the technical issues via Phone,mail and chat.
 Handles operations as per the ITIL process.
 NOC operations -Monitoring and scheduling alerts/downtime for different servers as required.
 Active member in Incident Management, by preparing incident report for critical calls

2. Professional Achievements:
 Got trained on VMware vSphere application from the company and taken the responsibilities within months of joining.
 Part of the team responsible for planning, designing, migration, transition & implementation of high end infrastructure.
PREVIOUS EMPLOYER:
Organization: PCS Technologies LTD.
Client: Cognizant technology solutions
Duration : From September 2012 to November 2013.
Designation: Desktop support engineer L2(SME).
Responsibilities:
 Ensuring that all workstations and server related problem tickets resolved within SLA
 Coordinate with vendor, tech team, and Enterprise management team to resolve user issues
 Troubleshooting of Hardware, Software, and Network related problems.
 Handlingvarious teamactivities and givingthebest technical support.
 Planningfor the academy trainings uniformly withoutany technical difficulties.
 Remote Desktop support for clientmachines through Dame Ware and MSTSC.
 Workingon SCCM server for Security patches updates monitoringand troubleshooting
 Configuring& managingof operatingsystem of Windows XP, Vista,Win 7, Server 2003,2008& Linux.
 Installingand troubleshootingvarious application issue (Citrix,VMware, SQL server/clientand Cisco VPN).
 Coordinatingin conference calls for technical escalationsor changes with tech team and end users.
 Configure, Support and troubleshoot and restore Microsoft Outlook 2007, 2010 Issues.
 Hands on experience on RSA VPN.
 Installing and configuring VMware client and installing the applications according to the requirement on the VMware.
 Performing the random audit check on tickets to ensure quality and provide feedback to the analysts.
 Working on AD in order to troubleshoot issues related to users and groups/OU.
Professional Achievements:
 Star performer of the month and quarter.
 Within 8 months became SME.
 MaintainingC-satand KBusage at100%.
Organization: Shine shanti software technologies Pvt Ltd.
Duration : From Aug 2011 to July 2012.
Designation: System administrator.
Responsibilities:
 ManagingNetwork in Windows environment.
 TroubleshootingOperatingSystem, Network and Software/Hardware related issues.
 PC Assemblingand Maintenance.
 All new Software’s / Hardware’s / Upgrades / Patches / Service Packs are tested on the test environment
 Setting up Network based on peer-to-peer and client server Models.
 Configuring the wireless modems, printers, and scanners.
 Installingand configuringcomputers in the network.
 Installingand configuringdifferentsoftware application as required for team wiseon the user computer.
 InstallingVMwareapplication for usingmultipleoperatingsystems in windows .
Technical Proficiency:
 Deploying, Configuring,and ManagingMicrosoftclientand server.
 Adequate knowledge in windows server 2008R2 and Exchange server 2010.
 Creating and managingVM Ware Cluster.ConfiguringHA, DRS, VMotion across ESXI servers and virtual networking.``

3.  Patch maintenance on ESX (I) Hosts usingVMware Update manager.
 Providingrecommendations for DRS settings based on the Environment.
 Knowledge on CITRIX VDI environments support and maintenance.
 Management and maintenance of MS windows server environment, AD, DHCP, DNS, IIS,RAS and antivirus etc.
 Follow the complete ITIL Process (Incident Management, Change Management, Problem Management)
 Analyzes performance of the environment and provide recommendations for improvement.
PERSONAL SKILLS: Comprehensive problem solving abilities, ability to deal with people diplomatically,
Willingness to learn, active team player.
Personal Details:
Date of Birth: 05-April-1990
Nationality: Indian
Ready to relocate: Yes
Passport no: K3407465
Skype: Srini-999
Languages known: English,Telugu, Hindi,Kannada.
Present Address- 6th Floor,Neot Appartments,
Behind Cambridgeschool,
Hawally,
Kuwait.
. Authentically,
(KONDEPUDI SRINIVAS)