IT- Engineer

1. RESUME
: +917347452175/9670656603
Dinesh Chaurasiya
(Vill. & Post- Sangipur, Dist.- Pratapgarh : dineshchaurasiya5@gmail.com
Uttar Pradesh)
Career Objective:
It’s my desire to work with a company / firm which can help me to grow professionally, as
well as on personal front, along with the growth of the company. I wish to work in a
competitive environment, which gives me new challenges to overcome & new frontiers to
explore.
Work Experience:
1. Currently working as IT-Engineer for SEPCO Electric Power Construction Corporation.
2. 1 Years experience IT-Engineer for GCC Hotel $ Club Pvt. Ltd. Mumbai.
3. 4.5 Years experience in Technowin Solutions Pvt. Ltd. As a Technical Support Engineer.
4. 6 Months experience in Sigma Information System as a Technical Support Engineer.
JOB RESPONSIBILITIES:
• Installation of Windows Servers 2008 including DHCP, Domain, Active directory.
• Installation of updates of Windows Servers.
• Implementation and Managing of Computer Network LAN WAN.
• Installation and administration of Routers, Firewall, Switches and other Network Devices.
• Administration of Leased Line Internet and Broadband.
• Configure and setup protocol TCP/IP.
• Installation of the network, client PC & printers. Internet (Broadband) and Wi-Fi.
• Provide functional and technical support, troubleshooting and diagnosing Hardware and Software
problems, including Desktop, Laptop.
• Antivirus Servers - Symantec, Trend micro, McAfee, Quick Heal.
• Configuration and Troubleshooting of Email id in Microsoft Outlook Express, Outlook 2000, 2003
& 2007,2010,2013.
• Cabling, Punching of IO & Crimping.
Current Salary : 25K / Month + Accommodation + Mobile Allowance.
Expected Salary : 30K Above / Month
Experience : 5.5 year
Current City : Mumbai (MH)

2. PROJECT OVERVIEW
1 - GCC Hotel and Club
[ IT-Engineer (2015-2016) ]
• Installation of Windows Servers 2008 including DHCP, Domain, Active directory.
• Installation of updates of Windows Servers.
• Implementation and Managing of Computer Network LAN WAN.
• Provide functional and technical support, troubleshooting and diagnosing Hardware and Software
problems, including Desktop, Laptop.
• Installation and administration of Routers, Firewall, Switches and other Network Devices.
• Administration of Leased Line Internet and Broadband.
• Configure of Ezee Hotel Management software, Identification of user requirement and carried
out the customization at the site. Organizing Training Programs for various departments.
• Configure and setup protocol TCP/IP.
• Installation of the network, client PC & printers. Internet (Broadband) and Wi-Fi.
• Electronic Door Lock – Access Control (Through Biometric Device), VingCard.
• Firewall – Fortinet.
• Antivirus Servers - Symantec, Trend micro, McAfee, Quick Heal.
• Online revenue management through OTAs (Cleartrip, Makemytrip, Booking.com,Expedia,
Travelguru, Goibibo, Hotel Website Admin Panel etc.).
• Social Media Management (Facebookpage, LinkedIn, twitter etc.).
• Configuration and Troubleshooting of Email id in Microsoft Outlook Express, Outlook 2000, 2003
& 2007,2010,2013.
• Cabling, Punching of IO & Crimping.
2 - Technowin Solutions Pvt. Ltd.
[ Technical Support Engineer (2010-2015) ]
• Maintaining internal IT department.
• Resolving of software related technical issues, support tickets and problems.
• Implementation of the software (Biometric Software & Webpay ) as per client’s requirements
and system study.
• Provide functional and technical support, troubleshooting and diagnosing Hardware and Software
problems, including Desktop, Laptop.
• Demo, Installation, Onsite training and support for all kinds of Biometric devices & Webpay
Software at client’s place as per client need.
• Closure of the projects within specific time.
• Making customer relations, collecting references, maintaining AMC clients, Product updation
and knowledge sharing to team members and clients.
• Any other work assigned by the company.
• Configuration and Troubleshooting of Email id in Microsoft Outlook Express, Outlook 2000, 2003
& 2007,2010,2013
• Team Lead of Technical support for people using the network.
• Training staff on new systems for support team.
• Planning future improvements.
• Suggesting IT solutions to business problems.
• Supervising helpdesk staff.

3. 3 - Sigma Information Systems
[ Technical Support Engineer (2010-2010) ]
• Installed, and configured the LAN, WAN and Internet system of the organization.
• Maintained software, hardware and network system.
• Manage entire purchase of inventory related to hardware, software and other IT
supplies.
• Installing & Upgrading New OS / Software / Hardware.
• Cabling, Punching of IO & Crimping.
• Installing & Configuring & Administering Active Directory.
My Strengths & Can do Ability:
• Good Communication Skills, Hard Working, Patience Listener
• Can handle Projects alone and has the ability to work well with the team.
• Motivated and Positive Attitude, Time Managed and Professional.
• Enthusiastic and always keen to learn something.
• Good customer handling and managerial skills.
My Technical Skills:
Hardware / Software : Computer assembling, Troubleshooting & Installation of all Microsoft
OS (Win XP,WIN 7, Win 8 , Win 2000, 2003, 2008 Server ) & application software, Anti-virus, Drivers,
Firewall ( Sonicwall, Cyberoam, Fortinet).
My Hobbies and Interest:
Day Dreaming… Thinking Big… Surfing Net…Listening to Music…Watching Cricket
Interested in
Server Administration.
Certifications:
 16 month Diploma in Computer H/W & Networking Engineer up to chip level from
A-SET Training Centre in Karol Bagh New Delhi.
Educational and Professional Qualifications:
 Graduation ( B.A. ) from Awadh University, Faizabad (U.P.).
 12th
passed from U.P. Board Allahabad in 2008.
 10th
passed from U.P. Board Allahabad in 2006.
Personal Particulars:
Father’s Name : Mr. Ram Adhar Chaurasiya
Date of Birth : 14- Jan- 1991
Languages known : Hindi & English
Marital Status : Married
I hereby declare that all information furnished above is true and to best of my knowledge.
Date: Yours Faithfully

4. Place: Mumbai (Dinesh Chaurasiya)