1. Resume
Ajay Kumar Saxena
E-mail: aj.sexena0326@gmail.com
Cell # +918540002533
CAREER OBJECTIVE:
Being a committed team player, want to be a part of a renowned organization, to contribute
towards the growth of the Organization, based on my expertise and to further my personal
capabilities by learning from the new exposure within the structured framework of the organization.
SUMMARY:
Having total 4 years’ experience in Information Technology.
TECHNICAL SKILL:
 Operating Systems :- Windows XP, Windows Vista, Windows 7, Win 8.1 & Windows Server 2008
 Networking : Hubs, Switches, Wireless, Gateways Network admin software, TCP/IP, VPN, DHCP,
DNS, etc., Backup Management, Reporting and Recovery, Virus Protection and Eradication,
Installed and configured DHCP Client/Server
 Hardware : Installed Hard disks, CD Drives, CPU, SMPS, Network card, Video graphics card,
Troubleshooting hardware and software problems, Computer assembling and maintenance,
Installing software and application to user standards, Familiar with hardware tools like printers,
networking and telecommunications devices.
 Graphics Tools: Adobe Photoshop, Adobe PageMaker & Coral Draw.
 Office Package: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Express, Open Office .
 Firewall : Manage Cyberoam 50iNG & Fortinet fortigate 60C.
TECHNICAL QUALIFICATION:
 Diploma In Computer Application.
STRENGTHS:
 Strong Interpersonal Communication skills
 Ability to work in a team with diverse backgrounds
 Strong commitment to quality
 Determination, dedication, and discipline
 Willing to learn and adapt to new opportunities and challenges
 Flexible with working hours as per the requirement.

2. WORK EXPERIENCE:
1. Organization Name : Sonotel Hotels & Resorts Pvt. Ltd
Designation : IT Administrator (EDP)
Location : Dhanbad
Tenure : Nov’13 – Till Now
Job Responsibility:
 Maintain Hotel Software “Prologic First” Server and solution.
 Support on POS (Touché), Wish Express and Web prolific ( Accounting, Inventory, F&B
Production & Admin)
 Creating Menu Design for Restaurant, Bar, Banquet, Conference Package, Website
Maintain & Upcoming Offer.
 Giving Technical support through the Remote Access & telephonic to Head Office
Unit, the properties IT person.
 Handling the IT operation in absence of Group IT Head.
 Completely handling WIFI present in the Organization.
 Organizing Software Training for the users.
 Completely handling the Inventory of Hardware & Software and update the reports
monthly to the Group IT Head.
 Install & maintain desktops & laptops.
 Installation & up gradation of various types of Applications.
 Connecting & Configuring Wifi, LAN with DHCP and DNS.
 Operation Handling EBPX, CCTV & Telephone Line, Cyberoam 50iNG & Fortigate 60C
Firewall.
 Sound Knowledge of IDS software and Server.
 Crimping and punching
 Assembling and disassembling pc
 Xp,vista,windows7 and windows 8 installation and trouble shooting
 M.s. Outlook and outlook express live mail configure
 Network printer installation, POS Thermal Printer and configure
 Tally installation
 Handling Quick Heal EPS Admin Console 5.3 Antivirus.
 Installing Windows server 2008 R2 OS and Implementing
 Creating Organization Units, Groups and Users.
 Implementing Group policies as per the Customer request.
 Joining the Workgroup Machines to Domain.
2. Organization Name : Next Education India Pvt. Ltd
Designation : Technical Support Engineer
Location : Raipur
Tenure : Dec’12 – Oct’13
Job Responsibility:
Responsible for manage all IT related issues i.e. Networking & Hardware Troubleshooting,
installation of Software, Managing desktops & laptop, Managing Backup, Vendor
Management.
 Handling Customer calls and enquiries directly and over phone.

3.  Customer Feed Back Report.
 Install & maintain desktops & laptops.
 Installation & up gradation of various types of Applications.
 Connecting LAN with DHCP and DNS.
 Xp,vista,windows7 and windows 8 installation and trouble shooting
 Site Survey, Photography, Measurement & Networking.
 Team Management.
 Store maintain in GATI Ware House.
 Working in SAP “CRM “ and MIS.
3. Organization Name : Wipro Ltd. Under TSG Global Service Pvt Ltd
Designation : Operation Assistant
Location : ESIC Branch Office Bokaro camp under IT Rollout “Project Pehchan”
Tenure : June’11-Oct’12
Job Responsibility:
 Installation & maintenance of different types of devices.
 Repairing and maintaining the PC.
 Install & maintain desktops & laptop.
 Photography
 Data Entry Operator
EDUCATIONAL QUALIFICATION:
 Matriculation from J.A.C Ranchi, Jharkhand in 2007.
 Intermediate from J.A.C. Ranchi, Jharkhand in 2009
 Graduation (B.com A/c Hons.) from Vinoba Bhave University, Jharkhand in 2013.
PERSONAL DETAILS:
Father’s Name : Jayant Kumar Lala
Date of Birth : 20 June’1992
Nationality : Indian
Marital status : Unmarried
Height : 5Ft. 9 inches.
Weight : 65 Kg.
Hobbies : Computer Games
Present Address : Jayant Kumar Lala C/o Hindustan Supplier
Bypass Road, Chas , Dist- Bokaro
State – Jharkhand , Pin - 827013
Date:
Place: (Ajay Kumar Saxena)