1. Sarhan Mahmood
Mobile Number: +923332288512
E-mail: sarhan.mahmood@hotmail.com
PESONAL
PROFILE
CAREER
OBJECTIVE
PROFESSIONAL
EXPERIENCE
Father’s Name ……… Khalid Mehmood
Nationality …………… Pakistani
Religion ……………… Islam
Marital Status ……….. Married
A challenging career opportunity which would help me to utilize
my academic background to assist me to gain experience ,
employ my excellent interpersonal skills and enable me to make
positive contribution.
I have successfully completed my training of two months in
Ramada Plaza hotel in Karachi Pakistan as a trainee
supervisor/room attendant and I have done job in Ramada Plaza
hotel Karachi as a housekeeping supervisor/Public area
Supervisor for 1 year
Currentlydoing job in Crowne Plaza Abu Dhabi as a Floor
Supervisor for 2 years
My Responsibilities
Ensure that everything is in working order.
Reports any room unable to be serviced to supervisor.
Reports needed repairs of unsafe conditions to supervisor.
Responds to requests from guests, supervisors or management in a
timely and efficient manner.
2. Maintains linen cart and supplies neat and organized to department
standards.
Maintains security of equipment, keys and supplies issued each day.
Reporting missing articles, damage or mechanical problems and turn
in articles left in room to supervisor.
Follows procedures for team cleaning and self-inspecting program.
Responds quickly to guest requests in a friendly manner. Follows up
to ensure guest satisfaction.
(I also work as a public area supervisor in Ramada Plaza
hotel Karachi)
My Responsibilities
Supervises the work of all public area attendants to ensure that front
and back of the house are well maintained at all times.
Schedules periodic special cleaning of public areas including offices,
casino, F & B outlets and back of the house areas.
Checks all cleaning equipment and ensures that it is in good working
condition.
Supervises outside contractors for cleaning equipment preventive
maintenance, pest control, window cleaning and plant contractors.
Informs the superiors of any unusual occurrence in the public areas,
offices, casino area, back of the house areas.
Conducts staff skills training and follows up the implementation of the
training program.
Monitors and control cleaning chemicals and supplies.
Conducts daily staff briefing before the start of each shift.
Prepares daily staff work assignment and distribution.
Reports maintenance work order in the public areas and ensures that
rectification is done on time. Ensures that furnishings and facilities are
well maintained, refurbished as required.
Motivates staff to enhance good performance.
In still discipline to staff and counsel them to correct shortcomings.
Participates in the performance evaluation of staff.
Coordinates with other related departments in any special
requirements.
Informs the superiors of any unusual occurrence in the public areas,
offices, back of the house areas.
Familiar with the hotel facilities and product knowledge in order to
3. HOTEL
MANAGEMENT
DIPLOMA
EDUCATION
COMPUTER
LITERACY
STRENGTH
assist the guests
Observes health and safety procedures.
Assist rooms for special projects, implements and comply with the
schedule.
Performs any other related task that maybe assigned from time to
time.
I have Completed my hotel management diploma from PITHM
Also successfully completed my housekeeping supervisory course
from PITHM
I have a keen interest in housekeeping and I will surely prove
myself to be a good housekeeper in any situation
Masters in IR from Karachi University. (Year January 2013)
Bachelor in Science to Karachi University. (Year December 2008)
Intermediate to Bufferzone degree college Karachi. (Year April
2003)
Also completed my two month training in Crowne plaza as a
system support(CCNACertified)
Also has a good knowledge of opera
MS Office
Emails
.
Troubleshooting
.
Hardware and Networking.
Hard Working.
Focused.
Reliable.
