1. Shrirams Manoharan
MBA, Hospitality and Tourism Management
sriramsmanoharan@gmail.com A-201, Ras Al Khor, Dubai
Profile
Rewards & Trainings
I'm a friendly, trustworthy, fast learning person with 6.5 years experience in
hospitality industry. Polished appearance and a professional demeanor with
friendly, courteous, and professional manners. Highly skilled in overseeing the
housekeeping department. Proven ability as manager and team player. Thorough
understanding of formulation of budgets and cost controls. Effective hiring,
training, evaluating, and supervision skills. Demonstrated ability to ensures all tasks
are completed in a timely and systematic manner. In-depth knowledge of property,
laundry services, training, purchasing, renovations, safety, and accommodation.
Documented success during 6.5 years of progressive experience and responsibility.
Handled administrative tasks
Best Trainer Award 2014
Nominated for Best Trainer Award 2013
Pre-opening staff in Centro Barsha Dubai
(ROTANA)
Pre-opening staff assistance Centro Capital
Abu Dhabi (ROTANA)
Pre-opening staff assistance Centro Sharjah
(ROTANA)
Certified Departmental Trainer
Certified Department Training Coordinator
Destination Leadership (An efficient training
program in Leadership )
I am Rotana (Standards of Rotana)
Connecting you (How to handle a guest calls
and complaints)
MED (Managing Employee Development)
MPP (Managing People Performance)
Certified for attaining fire training conducted by
Dubai civil defense
Employment
BurJuman Arjaan, Rotana
Head House Keeping Supervisor
Feb 2016 - Present
Centro Barsha, Rotana Dubai
Head House Keeping Supervisor
Mar 2013 - Jan 2016
House Keeping Supervisor
Apr 2010 - Mar 2013
Fortune Pandiyan Hotel (ITC
Welcome Group) India
Business Development Executive
Apr 2009 - Apr 2010
GRT Grand, Chennai
House Keeping Supervisor
Apr 2006 - Apr 2007
Education
MBA Hospitality and
Tourism Management
Pondicherry University 2007 - 09
PG Diploma Human
Resource Management
Pondicherry University 2008 - 09
BSC Catering and hotel
management
Asan Memorial College, 2003 - 06
0565745693

2. Job Description
Head Housekeeping Supervisor
Business Development Executive
Manage 40 workers in Housekeeping department, 10 workers in Laundry department
Manage 250 guest rooms, public area and meeting rooms
Manage whole department in the absence of Executive HouseKeeper
Assist in the evaluation of yearly budgets and financial operational business agenda to improve general business
requirements of the division
Assign tasks to the Room Attendants and show presence on the ‘floors’
Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly
Ensure the correct and economical use of cleaning agents and their safe storage and that the all day to day
maintenance is reported promptly and followed up
Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according
to established schedules
Responsible for implementing trainings of all team members and ensure they understand the purpose of their role
and standards required
Thorough knowledge of all the products and services provided by Housekeeping
Check for VIP rooms
Make Schedule for preventive maintenance
Conduct Training for the Supervisors
Assist House Keeping Manager in achieving and exceeding goals and targets set for housekeeping
Plan and conduct public relations program designed to create and maintain favorable public image for the hotel
Effective contract with customers
Maximize revenue
Increase sales. Analyze market segmentation for effective sales blitz
Strong relationship with customers by arranging PR party
Purchase advertising space and time as required
Represent the hotel during community projects and at public, social and business gathering
Disseminate facts and information about the hotel’s activities
Prepare reports and report to the management on a periodic basis
Implement programmes to support and expand the Hotel’s membership base

3. I M. SHRIRAMS consider myself confident of teamwork and leadership qualities. All the information provided
are true to the best of my knowledge
Yours truthfully,
SHRIRAMS M
Personal Information
Age 29
UAE Driving License No. 3391328
Marital status Married
Languages Known English, Tamil, Hindi
Permanent Address 4, Pandian apartments, Kamala 2nd street, Chinna chokkikulam, Madurai
Nationality Indian
Skills
MS Office
Opera
FBM Software , HEADS Software
Project
Air India: Comparative study on Air India with other low cost carriers.
45 days
Industrial Internship in Housekeeping at LE MERIDIAN BEACH RESORT , Kerala
4 months, Year: 2004
Study on “Impact of terrorism on hospitality industry with reference to inbound tourism with special reference
to Puducherry”.