1. Sara R. Chavez
Objective
To obtain a position in which I can make use of my unique skills. Excellent secretarialand
administrative abilities, outstanding communication and leadership skills, and able to work
effectively with other people at all levels.
Experience
2015 Zenith Education Group Santa Ana, CA
Financial Aid Administrator
 Compile and maintain specific data for managerfor year-end reporting.
 Create reportsusing Excel,and analyzing data to make recommendations regarding strategic
planning.
 Maintain Department ofEducation Tracking chart to track completion of Eligibility and
Certification ApprovalReport (ECAR)/Program Participation Agreement (PPA)for any updates
made to the Department of Education website aswellas to track schools coming up for
recertification.
 Input and provide schoolsupport for federaland state surveys,and monitor completion on
website.
 Monitor completion of Crime Statistics on website.
 Field generalquestions from schools on a daily basis and refer to appropriate manager.
 Maintain departmentalfiling.
 Perform various departmentalduties upon request.
2012-2015 Socle Education Santa Ana, CA
Financial Aid Administrator
 Compile and maintain specific data for managerfor year-end reporting.
 Create reportsusing Excel,and analyzing data to make recommendations regarding strategic
planning.
 Maintain Department ofEducation Tracking chart to track completion of Eligibility and
Certification ApprovalReport (ECAR)/Program Participation Agreement (PPA)for any updates
made to the Department of Education website aswellas to track schools coming up for
recertification.
 Input and provide schoolsupport for federaland state surveys,and monitor completion on
website.
 Monitor completion of Crime Statistics on website.
 Field generalquestions from schools on a daily basis and refer to appropriate manager.
 Maintain departmentalfiling.
 Perform various departmentalduties upon request.
2011-2012 Corinthian Colleges Inc. Santa Ana, CA
Financial Aid Administrator
 Compile and maintain specific data for managerfor year-end reporting.
 Create reportsusing Excel,and analyzing data to make recommendations regarding strategic
planning.
 Maintain Department ofEducation Tracking chart to track completion of Eligibility and
Certification ApprovalReport (ECAR)/Program Participation Agreement (PPA)for any updates

2. Sara R. Chavez
made to the Department of Education website aswellas to track schools coming up for
recertification.
 Input and provide schoolsupport for federaland state surveys,and monitor completion on
website.
 Monitor completion of Crime Statistics on website.
 Field generalquestions from schools on a daily basis and refer to appropriate manager.
 Maintain departmentalfiling.
 Perform various departmentalduties upon request.
2010-2010 Rio Hondo College-Public Safety Whittier, CA
Clerk Typist III
 Worked closely with Police Academy Coordinator in updating academy information.
 Worked with other divisions,staff, and outside agenciesto disseminate academy information.
 Updated Police Academy monthly training events and schedules.
 Screened office calls,e-mails,and visitors.
 Created and prepared packets fornewcadet orientations and information meetings.
 Organized,prepared,and maintained cadet classfiles.
 Created letters,invitations, and given correspondence on a needed basis.
2007- 2009 Cerritos College-CalWORKs Program Norwalk, CA
CalWORKs Special Populations Coordinator
 Created spreadsheets to collect information on student population being served.
 Managed and oversaw Liberty Imaging system team.
 Trained and supervised student worker team.
 Maintained and updated CalWORKsCoordinator’s appointment and meetings calendar.
 Worked closely with CalWORKsCoordinatorin updating AnnualProgram Unit Plan.
 Met with studentsto complete educationalmaterials request.
 Updated staffand student work schedule.
 Assisted in the implementation of CalWORKs Walk-In appointment process.
 Assisted and coordinated CalWORKsWork-Study Program.
 Updated monthly departmentstaff calendarand webpage.
 Assisted PeopleSoftFunctionalTeam.
 Worked with other divisions,staff, and outside agenciesto disseminate program information.
 Created memos,letters,postcards,labels,and e-mails for studentpopulation.
 Screened office calls,e-mails,mail,and visitors.
 Served as Department Web Author.
 Take and transcribe meeting minutes.
 Answered phones, disseminated program information,and scheduled student appointments.
 Ordered supplies and equipmentfor program and outreach purposes.
 Maintained a working knowledge of Federaland State programs.
 Attended professionalFederaland State conferencesand workshops.
 Organized and managed CalWORKsannualWorkshops and outreach events.
 Various office dutiesconsisting of:filing, scanning,answering phones,customerservice,entering
data,proofreading, and completion of CalWORKsappointments.
 Coordinated and planned CalWORKsCoordinator travelarrangements/plans.

3. Sara R. Chavez
2000-2007 Cerritos College-Financial Aid Office Norwalk, CA
Student Affairs Assistant
 Assisted FinancialAid Technicianswith completion of FinancialAid files.
 Created Spreadsheetsto collectstatisticaldata forthe FederalWork Study (FWS) and
Scholarship for Disadvantaged Students(SDS) Program.
 Interviewed possible FederalWork Study (FWS)candidates.
 Created letters,memos,and spreadsheetsforthe FederalWork Study (FWS) Program.
 Created office and program brochures,flyers,and updated/maintained given documents.
 Coordinated and monitored FederalWork Study (FWS) students’time cards,datesworked, and
hours worked.
 Assisted students with State and FederalFinancialAid applications,scholarships,loan
applications,and financialaid common office forms.
 Attended Federaland State workshops on a needed basis.
 Provided Customer support by answering questions; referring students,college staff,and general
public to appropriate officeson campus.
 Planned and coordinated FinancialAid on and off campuseventsforoutreach program.
 Various office dutiesconsisting of:filing, scanning,answering phones,working counter,
conducting FinancialAid presentations (on and offcampus)in English and Spanish.
 Received and processed FederalWork Study timecardsfor paymentand updated budget.
 Determined studenteligibility for Board of Governor’s Fee Waiver (A,B,or C) and updated
student records.
 Assisted accountant with updating budget spreadsheets,which provided the information needed
for the reconciliation process.
 Processed and maintained purchase ordersfor office supplies.
 Maintained departmentinventory.
Education
2004-2007 California State University, Long Beach Long Beach, CA
Bachelor’s Degree in Liberal Studies
2000-2004 Cerritos College Norwalk, CA
A.A. General Studies
A.A. Social Science
Skills
 Bilingual (read,speak,and write in Spanish/English).
 Public speaking,team player,reliable, task orientated,flexible,and a fast learner.
 Proficient Computer Knowledge.
 Able to communicate effectively orally and in writing.
 Able to use professionaljudgment when interpreting and applying policies and procedures to
Federaland State programs.
 Knowledge of complex technicaland clericaltasks requiring confidentiality and discretion.
 Ability to organize and prioritize office activities and assignments.
 Ability to train and provide work direction to others.
 Knowledge and understanding of the needed sensitivity and commitment to meeting richly
diverse studentneeds.
Office/Computer Skills
 PeopleSoft ERP System
 CampusVue

4. Sara R. Chavez
 SARS Grid Scheduling and Reporting System
 FinancialAid In-House Program
 FinancialAid Administrator Access(FAAAccess)
 NationalStudent Loan Database System (NSLDS)
 Adobe Creative Suite
 FederalEDE ExpressProgram for FinancialAid Transmissions
 LibertyNET. Imaging System
 Microsoft Office Suite: Word,Excel,PowerPoint,Publisher,and Outlook Express (2010).
 Content Management System (CMS)
 Meeting Place Conference CallSystem (MPS)
 California Student Aid Commission Web grants (CSAC)