1. LA’SHAUN MARIE HARP
2851 Griffin Road Apt 210 – Fort Lauderdale, FL 33312│C: (754) 244-9089 │ harp.lashaun@yahoo.com
Qualifications
10+ years’ experience working in a financial aid staff capacity
Experienced in Front line Management and Supervising
Excellent in team building and goal setting
Distinctive presentation skills
Strong analytical and organizational skills
Comprehensive knowledge of credit, collections, payroll and Accounts Receivable
Accomplishments
 In my role as Student Aid Consultant,I saved the University monies in avoidance of fines and costly processing errors
within a specified time frame.
 As Student Loan Supervisor my team reached high collectivity goals achieving recognition from district leaders.
 Won an award at the University for preparing and implementing presentations and student packages fornew students
and aiding in student retention.
 As Financial Aid Auditor my assessments saved the University over 16 million dollars in avoidance of fines and
expensive processing errors.
Experience
Financial Aid Advisor Jun 2015 – Feb 2016
International Education Corporation/Florida Career College Lauderdale Lakes, FL
 Provided exceptional customer service to prospective, active, and past students in regards to Financial Aid inquiries
and account information through face to face meetings and inbound/outbound calls .
 Prepared Financial Aid Title IV overview, need analysis and award calculations using federal, state,and institutional
policies and procedures.
 Reviewed and submitted student Financial Aid Title IV loan applications for processing.
 Collected, monitored and processed student documents forFinancial Aid Title IV awards using Federal and
institutional programs.
 Mentored new staff on Federal and institutional Financial Aid procedures and policies .
 Supported additional campus departments with financial and accounting processes.
Data Specialist Sep 2014 – Jun 2015
SIXT Rent-A-Car
 Executed all regular transaction processes necessary to maintain operation records and databases.
 Performed importing, exporting, and extracting of data in various database applications.
 Performed data audit on a daily basis to ensure integrity and quality.
 Assisted in preparation of various company data reports.
Financial Aid Specialist II Jan 2014 – Aug 2014
Anthem Education Group/Florida Career College Fort Lauderdale, FL
 Provided the highest level of customer service support to all campuses and assist with escalated student issues.
 Supported the day-to-day operations of Financial Aid Department at the campuses and ensure the department is in
compliance with federal, state,and company guidelines and regulations.
 Assist the campuses in maintaining a 99% collection of all Title IV aid.
 Reviewed, approved,and processed ProfessionalJudgement requests submitted by campuses.
 Reviewed and processed C-Codes/Verifications.
 Created, reviewed, and maintained various Title IV and company funding reports.

2.  Updated company funding policy and procedures in accordance with regulatory Federal, State, and company
compliance.
 Assisted in training of new Financial Aid advisors.
Financial Aid Advisor 2013 – 2014
Anthem Education Group/Florida Career College Fort Lauderdale, FL
 Counseled students regarding all aspects ofFinancial Aid including Financial Aid overview, need analysis and award
calculation using federal, state and institutional policies and procedures.
 Verified Institutional Student Information Record (ISIR) for accuracy and when required, correct conflicting or
questioned items.
 Reviewed and submitted student loan applications for processing (Direct Loan Programs).
 Coordinated and monitored electronic data entry, transmission, and reconciliation for Financial Aid payment records
using CampusVue by Citrix.
Financial Consultant 2007 – 2013
Student Aid Consultant (Self Employed) Fort
Lauderdale, FL
 Conducted a comprehensive review of the files of all students enrolled at University.
 Determined whether federal student aid was disbursed properly with the code of federal regulations.
 Identified the files that are not within the aforementioned compliance. Prescribed corrective actions that satisfied the
requirements set forth in the relevant sections of the code of federal regulations.
 Determined eligibility requirements and prepared reports to be sent to the US Department of Education.
Student Loan Service Center Supervisor 2005 – 2007
Financial Aid Management for Education Fort Lauderdale, FL
 Recorded and verified daily billable, performed skip tracing using credit reports, provided excellent customer service
to difficult debtors.
 Trained and hired new loan representatives on company systems & policies and prepare & distribute weekly reports.
 Reviewed daily call log and formulated resolution plan, and assisted schools with default prevention.
 Reviewed weekly employee productivity; processed payroll for student loan service center, and oversaw daily activity
of service centeroperations.
Financial Aid Auditor 2003 – 2005
American Intercontinental University Weston, FL
 Performed auditing for 600+ accounts assessing financial aid awards and processing.
 Spear-headed the revision of student award standards to bring into compliance with packaging standards.
 Processed packages and awarded Title IV Funds to current and or prospective students.
 Processed Plus loans and Pell grants.
 Monitored federal Stafford, Subsidized and unsubsidized loans to students.
 Counseled borrowers on student loan default prevention.
 Processed forbearances,deferments, consolidations and contacted service providers to resolve account issues.
Family Support Worker 2001 – 2003
Department of Children and Families Miami, FL
 Maintained caseload for teens 16-23 receiving social services aid, monitored foster/group homes parents.
 Assisted in preparing youths to live on their own by developing a short-term transitional plan.
 Assisted all clients in completing application forms for agency services.
 Prepared detailed monthly reports and case documentation.
Financial Aid Advisor 1992 – 1998
Broward Community College Fort Lauderdale, FL
 Processed student financial aid. Staff training and supervision,student counseling,and conducted financial aid
workshops.

3.  Handled cash payments and monitored all operations in the college.
 Monitored all the federal and institutional budget allocations when it comes to the work-study program.
Financial Aid Officer 1987 – 1992
ATI Career Training Miami, FL
 Processed student financial aid, student counseling and public relations.
Education
Associate of Arts: Finance 1987 – 1989
Miami Dade College Miami, FL
High School Diploma June 1985
North Miami Beach High School Miami, FL