Wine Business Major

1. R Y A N D O Y L E
OBJECTIVE
My objective is to expand my knowledge of the wine industry by obtaining an internship within the wine business
industry.
EDUCATION
Sonoma State University Rohnert Park, CA
Bachelor of Science, Business Administration– Wine Business Concentration
 Expected Graduation: May 2016
Sigma Alpha Epsilon
 Recruitment Chair 2012-2014
 DeVotie Leadership Conference, Chicago 2013
Entreprenoma Club
 An entrepreneur club of like-minded individuals who embody the entrepreneurial mindset that develops an
optimistic problem solving attitude
EXPERIENCE
Stonestreet Winery Healdsburg, CA December ’15- Present
Wine Club Coordinator
 Maintain and manage accuracy of club member profiles
 Managed bi-annual wine club shipments including billing, shipping, customer service, incremental sales,
customization, and special offers
 Assist in conceptualizing, coordinating, executing and hosting wine club events
 Assist in reporting for wine club sales goals and incentives
 Constantly work to improve customer loyalty, wine club growth and retention
West Burgundy Wine Collective Healdsburg, CA September ’15- December 15’
Sales Associate
 Implemented and controlled tasting room procedures per standards and expectations
 Ensured customer service was of the highest standards at all times
 Represented the company and brand professionally, graciously and enthusiastically
 Supervised planned events and promotions for the tasting room
 Confidently informed customers of wine’s history, production techniques, and terroir
Boathouse Sushi Rohnert Park, CA April ‘14 – September ‘15
Server/ Bar tender
 Promoted from host to server due to strong work performance
 Recognized for top customer service out of team of fifteen
 Cross-trained to execute multiple roles as needed in busy work environment
Trained new servers with focus on superior customer service and wine-food suggestion
SKILLS/ INTERESTS
( 7 1 4 ) 8 3 3 - 8 2 8 5 • R Y A N D O Y L E 4 2 @ G M A I L . C O M W WW .LI NK E DI N.C OM /I N/ DOY L ER

2.  Proficiency in Excel, LinkedIn, Outlook, and Social Media
 Web design/ Coding
 Enjoy traveling, fishing, and meeting new people