1. John David Hammond
1001 30th Street S – Apt C5
Birmingham, AL 35205
251-689-2729
Jdh0010@auburn.edu
EDUCATION
AUBURN UNIVERSITY Auburn, AL
Bachelor of Human Science, Hotel and Restaurant Management Aug 2015
Minor: Business
PROFESSIONAL EXPERIENCE
Pappadeaux Seafood Kitchen Birmingham, AL
Floor Manager/Host Manager February 2016 – Present
 Responsible for scheduling all hosts, setting clear expectations and providing tangible goals for hosts to meet
 Responsible for all front of house operations on a daily basis
 Supervise and set expectations in the following areas: Bar, Busser, Host, Servers and Server Assistant
 Responsible for executing carefully planned service delivery to insure guest satisfaction
Triple Creek Ranch, Relais & Chateaux Darby, MT
Intern May 2015 – Oct 2015
 Setting the standards for excellence in the hospitality industry at Travel + Leisure’s 2015 #1 hotel in North America
 Rotations through Dining Room, Lounge, and Kitchen focused on Food and Beverage management
 Uphold the Relais & Chateaux 5 C doctrine: Charm, Courtesy, Cuisine, Character, Calm
 Internship Project tasked with creating a new dining room manual for all service staff and a server training test
Moe's Original BBQ Auburn, AL
Shift Manager Jan 2013 – May 2015
 Promoted within company due to demonstrated leadership skill
 Oversee up to 20 kitchen and bar employees during a shift
 Responsible for all kitchen and bar related decisions on daily basis such as menu choices, ordering and inventory
 Daily Business at the end of the shift such as money deposits, counting staff banks and invoices
Moe's Original BBQ Auburn, AL
Line Cook/Catering Team member May 2012 – Dec 2012
 Prep and cook food for service
 Organize catering events from initial client contact through catering service
CERTIFCATIONS
Certification in Hotel Industry Analytics (CHIA) March 2015
 Smith Travel Research
ServSafe Certified October 2014
 National Restaurant Association
Revinate Marketing Certification November 2014
 Revinate
SKILLS & ATTRITUBTES
 Thrive onteamwork
 Easilydeveloprapportwithothers
 Proactive thinkeranddecisionmaker
 Abilitytorespond inspontaneoussituations
 Value accountabilityinworkplace
 Aimto cultivate culture of opennessin
communication
 Service-minded

2.  Engaging,honestandpositive
 Highlevel of social awareness