1. Jasmine Robinson
3400 Sweetwater Road, Apt. 1518
Lawrenceville, GA 30044, Cell: 404-789-1624
OBJECTIVE
Career oriented individual seeking opportunities with a company offering growth, stability, and advancement
PROFESSIONAL EXPERIENCE IN HOSPITAILITY
Catering Coordinator, Corporate Caterers, Jimmy Carter Blvd, Norcross, GA 9/14-present
 Provide detailed attention to ensure food is delivered timely and accurately.
 Create daily spreadsheets to calculate drivers delivery schedule and expenses
 Input daily invoices and receipts into Quick Book to calculate daily orders.
 Prepare proposals for corporates and local businesses.
 Customer services and exceptional services is our priority
Temp Sales Coordinator, Fairfield Inn & Suites Gwinnett Place, Duluth, GA 04/13- 05/13
Temp - SalesCoordinator
 Support with Pre-Opening
 Perform site tours of 2000 square feet of banquet space
 Solicit new prospective clients
 Prepare display rooms for site tours
 Performed administrative support and data entry
Sales Coordinator, Hilton Garden Inn, Gainesville,GA 10/12-04/13
 Customer satisfaction top priority
 Performed 100 sales calls per day (follow-up and appointments calls, etc.)
 Meet with prospective clients
 Prepare LNR Contract Agreements and enter new SRP into Corporate database
 Follow-up with client after event to ensure customer satisfaction
 Verified that group & banquet accounts clearfor payment
 Update Sales Database, prepare weekly reports and calendars
 Set-up and inspected display rooms to ensure ready for site tours
 Performed administrative; reservations,guarantee customer satisfaction
Front Desk Agent/ Night Auditor, Hilton Garden Inn, Gainesville, GA 05/11-10/12
Front Desk Agent/ Night Auditor
 Knowledge of Hilton’s HIS, ONQ and M3 systems
 Set-up door key locks for 118 rooms entrances and exit doors
 Performed check-ins & check-outs of hotel guests
 Handled cash and credit card transactions
 Printed and checked receipts before distributing to guest
 Execute Hilton Hotel System end of the day transactions and reports
 Complete request of reservations,answer calls and set wake up calls for guest
 Promote Hilton Honors Program and other Hilton Products
 Take Room Service Orders and checked all floors for food trays
Waitress Food Prep Banquet Staff, Hilton Garden Inn, American Grill Restaurant,Gainesville,
GA 07/10-07/11
Waitress/Food Prep/ Banquet Staff
 Handled cash transactions
 Prep food for next day events
 Set-up the meeting space
 Preform banquet staff duties such as; serving guest,and assisted with break down after event

2. Jasmine Robinson
3400 Sweetwater Road, Apt. 1518
Lawrenceville, GA 30044, Cell: 404-789-1624
ADDITIONAL PROFESSIONAL EXPERIENCE
12/13-05/14 Temporary Assignment, VESTA, Alpharetta, GA.
Call Center
 Inbound calls
 Take customers payments
 Provide excellent customer services
06/13-11/13 Footprint Café, Lawrence, GA
Cocktail Waitress/ Hostess
 Knowledge of fine dining
 Banquet server
 Handle V.I.P clientele/Band members
 Operation procedures of POS system
 Greet and seat customer, manage waitlist and confirm reservation
 Review menu specials
Gwinnett Technical College, Financial Aid Department, Lawrenceville, GA
Administrator Assistant Intern – student 07/10-04/10
 Answered calls, logged all messages for student records,reported voicemail messages to General Manager
Bookstore Intern-student Store Clerk 09/10-12/10
 Assisted students in finding their books, organized and stocked bookshelves
Hotel Certifications & Trainings
 Hilton Hotels System21 certified HIS Program HIS Micros
 CRM Certification Serve Safe Certified
 CPR Certified Events Certified
 ADA certifications Delphi Certified
 Q Sales & Events 100/Release 1.2 Gap Trained Guest Relations Trained
 Travel Agencies relationship Trained OnQPMV.5.15 GSA Curriculum
 M3 (Managers Reports) ONQ Trained Time Management Trained
 ADA Communication Equipment for hearing impaired Trained
EDUCATION
May 2011 Gwinnett Technical College, Gwinnett, GA Hotel Management Associates Degree,
Hotel Management Certified Beverage Certified

3. Jasmine Robinson
3400 Sweetwater Road, Apt. 1518
Lawrenceville, GA 30044, Cell: 404-789-1624
REFRENCES:
William Hannarahan (Owner) 770-649-4721
Corporate Caterers, Norcross, GA
Janice Washington (Co-worker) 404-451-9308
Footprints, Lawrenceville, GA
Kreston Murfin (Supervisor) 678-642-2028
Hilton Garden Inn, Gainesville, GA