1. Estuardo Gonzalez
Miami, FL / Phone: (786)205-4154
Email: gonzalezzestuardo@gmail.com
OBJECTIVE
To excel and grow as an employee with a reputable company by learning and applying the skills and
knowledge acquired in the learning process.
EDUCATION
Florida International University, Miami, FL December 2016 (expected)
Bachelor of Science Degree in Hospitality Management,
Minor in Beverage Management
Miami Dade College, Miami, FL June 2014 (completed)
Associates of Arts Degree in Hospitality & Tourism Management
EXPERIENCE
Centerplate
Bartender September 2016 – Present
High volume environment
Cash handling
Inventory control
Preparing drinks at customer’s request
Providing exceptional customer service
Crisis Management
Best Western Plus, Miami, FL May 2016 – Present
Bartender
Hands-on experience in keeping the bar stocked and sanitized
Known for providing true hospitality to all guests
Checking identification for legal age verification
Make drinks to customer’s preference
Working in a high volume environment
POS system proficient
RMG Staffing, Miami, FL April 2014 – Present
Banquet Server
Greet guests and introduce myself
Set up and clear tables
Serve plated upon request
Communicate and interact with guests
Working in a high volume environment
Footlocker Inc., Miami, FL October 2015 – August 2016
Sales Associate
Communicate and interact with customers
Retail sales
Cash handling accuracy with cashier work
Merchandising and stocking
Sunglass Hut (Dadeland Flagship), Miami, FL February 2013 – June 2014
Sales Associate
2. Estuardo Gonzalez
Miami, FL / Phone: (786)205-4154
Email: gonzalezzestuardo@gmail.com
Invite customers to browse throughout the store
Engage and make a connection with customers
Encourage them to purchase any of their wants or needs
Exceed guests’ expectations for customer service
Ring up customers at the register
Open/close registers and inventory
Rossembel Landscaping Inc., Miami, FL August 2011 – June 2012
Office/PersonalAccountant
Create invoices and estimates for landscaping projects
Contact customers via email or phone
Payroll of employees within the company
Skills and Qualifications
Languages- English, Spanish
ServSafe Food Protection Manager Certification from the National Restaurant Association
TIPS certification (useful for bartending)
Interactive courses in Beverage Management (Wine Making, Brewing Science, Beverage
Fundamentals, Wine Technology)
Volunteer experience with B.R.E.W. FIU (Brewing club)
Banquet Service Training and Bartending
Software Skills- Microsoft Office, QuickBooks, P.O.S and P.M.S Systems, Social Media
