1. Summer L. Sirianni
445 Onondaga Street, Lewiston, NY 14092
(337) 501-9600
broussard.summer@gmail.com
PROFESSIONAL PROFILE:
Exceptionally talented and versatile Customer Service Representative, with a proven
track record of providing exceptional customer service to all clients. Self-motivated and
self-regulated, with extensive sales and marketing experience, and with a demonstrated
ability to build new territories and expand opportunities within an existing client base.
Consistently recognized for reaching or exceeding monthly, quarterly, and yearly sales
goals.
SKILLS / ABILITIES:
• Customer Service / Relationship building
• Windows, MS Office, Proprietary Software
• Proficient in all office functions
• Exceptional Sales Ability
• Marketing / Promotions / Presentations
• Account Management
• Accounts Payable / Receivable
• P&L Accountability
• Supervising / Leading / Mentoring / Training
WORK EXPERIENCE:
12/2014 – 08/2016 Sales Executive
Certo Brothers Distributing, West Seneca, NY
• Conducted promotions on and off premises to highlight new and existing products
• Sustained strong revenue gains in a fiercely competitive high-end drinks market
• Landed new accounts, and salvaged some accounts that had previously been languishing
01/2013 – 04/2014 Sales Executive
FabEnCo-Bluewater, Houston, TX
• Responsible for the outside sales of OSHA-compliant fall safety solutions for all states in
the Gulf Coast region
• Secured a 20% increase in new business acquisition through lunch and learn sessions,
presentations, participating independently at over 20 conferences and trade shows,
networking, cold calling, and through referrals and word of mouth generated by
providing excellent customer service
• Performed account management and servicing functions, and regular data reporting to
upper management
• Strengthened customer relationships, established buying cycles, and remained vigilant of
competitor activities and products
2. 10/2009 – 12/2013 Sales Executive
Glazers Wholesale Distributors, Lafayette, LA
• Grew existing accounts and constantly solicited new business for this large fine wine and
spirits distributor
• Managed on and off premise accounts, as well as national, chain, and independent
accounts
• Created highly effective presentations for customers, and often delivered those
presentations on evenings and weekends
• Introduced many new products and promotions both in store and at conventions
• Trained up to 15 staff members in the art of sales and account maintenance
07/2000 – 10/2009 Restaurant Shift Leader / Bartender
• Responsible for overseeing all aspects of personnel management for front-of-house staff,
including setting up and coordinating schedules, opening and closing bar, ordering liquor
and beer, tracking stock and inventory, and providing exceptional customer service
• Designated as certified trainer with responsibility for coordinating 4 day training classes
for new employees, servers, bussers, and hostesses
• Successfully developed and implemented a wine training program for all employees,
where participants learned the skills needed to professionally sell, present, open and pour
wine
EDUCATION:
50 Credits towards BA (Major: Biology; Concentration: Business Administration
University of Louisiana at Lafayette, LA
Dean’s list for 6 semesters
