1. Jessica J. Driskell
24704 20th Ave S. Des Moines, WA 98198
Cell 206 240-6424
JJAGE@COMCAST.NET
Experienced Hospitality Manager
with unparalleled passion and knowledge in all things food, beverage & events.
Areas of Expertise
Adaptive & Flexible – Client/Guest Loyalty - Creative Problem Solver - Customer Fulfillment
Detail Oriented - Goal Chasing - Interpersonal Savvy & Rapport - Inventory & Procurement Management
Marketing & Merchandising – On-Site Producer - Planning & Execution – Quality Assurance
Wine Associate/Beverage Supervisor, Total Wine & More, Federal Way, 1/14 – Present
-Leads service team by example to consistently offer amazing guest service in a retail store boasting over 14,000
brands of wine, beer and spirits
-Engages staff and the public through teaching classes, tasting education, creative merchandising and
interactive marketing
-Increasing the success and visibility of the Total Wine brand through my personal involvement with local
charities, Chamber of Commerce and industry events (i.e. Taste WA, Proof WA, WA Beer Week, etc.)
Events Supervisor, Dining Supervisor, Emerald Downs Auburn, 3/10-12/13
-Create, execute and service extraordinary events both during Live Racing and off season for 10-1000 people
-Coordinate and communicate with all sales, culinary, concession and event teams to ensure flawless and
memorable experiences for our guests
Assistant Manager, Starbucks Corporation, Kent, 1/06-9/07 & 2/08-5/08
-Managed a fast paced, high volume store with charm while representing the standards of the corporate brand
-Extensive knowledge of coffee & tea origins and production and beverage creation; held specialist roles in
Food, Safety & Security and Environmental
Wine Director, Sommelier / Maître D’, Columbia Tower Club, Seattle, 11/03-5/05
-Co-Director, Washington Wines Festival, 2004 & 2005; Procurement, event planning & execution of charity
event, raising over half-million for WA farm workers
-Captained impeccable service of our exclusive Members in main and private dining rooms; trained staff in
wine service, wine knowledge and fine dining service
-Conducted the CTC Wine Club by facilitating special wine allocations, tasting events, meetings and themed
functions for the Members and public.
Other Related Experience & Education
Accredited Sommelier Level II, Intl. Sommelier Guild & Court of Master Sommeliers
Certified Beer Server, Cicerone – Apprentice Beer Judge, BJCP
Bar Smarts Advanced, Pernod Ricard – WA Bartenders Guild Member
2. Independent Contractor, Compliance & Service Audits, Multiple Companies, 10/08- Present
Dining Room Manager, Anthony’s Homeport, Olympia, 8/02-9/03
Restaurant Manager, Old Spaghetti Factory, 9/01-8/02
V. P. / General Manager, Driskell Shop Development, Inc., Lake Forest Park, 3/00-5/03
Catering Sales Manager, Hilton Seattle Airport, 3/98-10/99
AA degree, Certificate Hotel & Tourism Management - Highline Community College, 1999
Diploma- Decatur High School, 1996
