The candidate has over 9 years of combined experience in sales, customer service, and operations leadership. They currently seek a challenging sales position, preferably with an industry leader. The candidate excels in communication, customer relations, organization, and problem-solving. They have extensive experience as a Wine Director/Sommelier, Bartender, Front of House staff, Chef, and Sales Associate in furniture, travel, and timeshares. The candidate has attended numerous industry conferences and trainings and won a cocktail competition in 2015.

1. M o r g a n A . F i n e b e r g
(207) 766-6523 265 Spring Street
morganfineberg@yahoo.com Portland, ME 04102
S a l e s P r o f e s s i o n a l
Extremely determined, outgoing, and passionate Wine Director/Sommelier has more than 9 years of
combined experience in sales, customer service, and providing operations leadership and administrative
support. Reliable candidate is currently looking for a challenging position in sales, ideally with a dynamic
and progressive industry leader. Exceptional communication and interpersonal skills make the candidate
successful in seamlessly working with clients, staff, and other professionals across different job levels. Highly
organized professional demonstrates key abilities in leadership, management, customer relations, business
development, organization, communication, training, and problem solving. Effectively contributes towards
organizational success, professionally deals with challenges and responsibilities, and excels under pressure.
 Excellent Sales & Management Skills  Efficient in Organization & Multitasking
 Proficient in Interpersonal Relations  Task & Detail-Oriented Team Builder
 Exceptional Customer Service Abilities  Resourceful & Creative Problem Solver
P r o f e s s i o n a l E x p e r i e n c e
Vignola Cinque Terre 2013 – Present
Wine Director/Manager
 Assumed responsibility for all wine/alcohol ordering which included meeting with distributors and wine
brokers in order to decide on what to bring into the restaurant.
 Facilitated weekly wine classes for the staff to further educate them and push their wine sales; offered
exceptional wine to customers while maintaining budget.
 Helped the restaurant be ranked within the top wine list in Portland by the Portland Phoenix; handled
and supervised more than 200 bottles of wine in the inventory.
 Traveled and attended numerous wine shows for further learning and to seek potential wines for the
restaurant; responded to complaints or objections professionally.
 Organized private dinners and functions, and acted as the sommelier educating patrons on the wine
they were consuming; guaranteed the satisfaction of guests.
 Directed and supervised a staff of approximately 10 to 20 employees, and ensured that they were
properly educated on wine service and competent in fine dining.
 Ensured a smooth dining experience on busy evenings and coordinated reservations; managed
private functions such as rehearsal dinners and weddings.
Corner Room 2012 – 2013
Bartender
 Crafted original cocktails and performed under stressful conditions in a busy environment; handled all
guests at the bar and prepared drinks for entire restaurant.
 Memorized 10 to 15 specials daily and presented them to guests; checked identification of customers
in order to verify age requirements for purchase of alcohol.
 Cleaned glasses, utensils, and bar equipment; mixed ingredients such as liquor, soda, water, sugar, and
bitters in order to prepare cocktails as well as other drinks.
 Assumed responsibility for serving snacks or food items to customers seated at the bar, ordering liquors
and supplies, and maintaining proper records or reports.
Sapporo Restaurant 2011 – 2012
Front of the House
 Learned the entire menu in English and Japanese; waited tables, prepared drinks, received to-go
orders over the phone, and acted as cashier simultaneously.
 Checked with customers to guarantee that they were enjoying their meals and executed action to
correct any problem; informed customers of daily specials.
 Presented menus to patrons and answered questions about menu items, providing recommendations
upon request; escorted customers to their tables.

2.  Offered a variety of wine selections to tables with appropriate glasses, and poured the wines for
customers; described and suggested wines to customers.
Terra Cotta Pasta Company 2010 – 2011
Chef
 Assumed responsibility for the preparation and execution of dishes; operated all kitchen utilities and
maintained a high and consistent level of knife skills.
 Performed proper ordering which included produce, proteins, cheese, and wine; demonstrated
personal skills and tastes by assembling meals to go.
 Assisted customers with wine and cheese; handled all credit card and cash transactions, and ensured
that the building was properly locked after each shift.
 Inspected supplies, equipment, and work areas to ensure conformance to established standards;
arranged for equipment purchases and repairs.
Festiva Resorts 2009
Sales Associate
 Prepared and organized presentations for the sale of time-shares all over the east coast; maintained a
professional demeanor and appearance at all times.
 Informed customers of the benefits of owning a time share and walked them through the process of
purchasing and how the "point-system" worked.
 Utilized on-sight maps and visuals to assist with the sale; upsold additional points to allow the customer
access to perks and benefits and additional stay times.
 Established and maintained strong working relationships with potential and existing customers; ensured
strict compliance to company polices.
Auto Europe 2008 – 2009
Airfare Associate
 Assisted customers with the purchase of airfare to and from Europe; utilized web based programs to
find the lowest airfare and coordinated travel logistics.
 Informed customers of where and when the lowest fares would be and upsold travel insurance;
collected payment for transportation or accommodation.
 Conversed with customer to determine their destination, mode of transportation, travel dates, financial
considerations, and accommodations required.
 Provided customers with brochures and publications containing travel information such as local
customs, points of interest, as well as foreign country regulations.
Bob’s Discount Furniture 2007 – 2008
Sales Representative
 Worked closely with customers and assisted in the purchase of furniture; informed customers of pricing
and upsold additional insurance to cover the furniture.
 Maintained rapport with all purchasing and potential customers, and followed-up monthly to ensure
satisfaction with purchases and to keep in touch with potential buyers.
 Ensured the timely delivery of furniture and coordinated delivery dates; prepared a variety of status
reports including activity, closings, follow-up, and adherence to goals.
 Communicated new product and service opportunities, special developments, information, or
feedback gathered through field activity to appropriate staff.
E d u c a t i o n
Southern Maine Community College, South Portland, ME, 2012, Entrepreneurship/Public Speaking
University of Southern Maine, Portland, ME, 2012, Business Administration
University of Maine, Orono, ME, 2007, Liberal Studies
Training/Seminars/Workshops/Conferences: Slow Wine and Food Show,
New York, NY, 2015  Court of Master Sommelier, Portland, ME, 2015
Foundation Grapes Course, American Sommelier, Portland, ME, 2013
Awards: Wyman’s of Maine Cocktail Competition Winner, 2015