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PAULA NEILL
Mobile: (647) 949-2715
pandjneill@sympatico.ca
Dear Sir/Madam;
I am currently seeking a challenging career opportunity in a Business Development Manager
capacity or Coaching/Training a sales team and am submitting my resume for your review. In
advance, I thank you for your time and consideration.
The accompanying resume demonstrates my accomplishments as a Business Development
Manager and Sales Consultant most recently for Aramark Refreshments. My professional
qualifications include highly successful sales achievements, marketing and customer relations
experience. To complement this background, I possess demonstrated expertise in prospecting,
relationship building, client retention and growth, training/coaching and development of others
and use of advance technology, as well as strong analytical, problem-solving and managerial
capabilities. As an employee, you will find me to be an enthusiastic and disciplined team player,
committed to supporting you in achieving your goals through superior performance.
I am confident that I could be a valuable asset to this position and your business, and look
forward to interviewing with you in the near future to further discuss this opportunity.
Sincerely,
Paula Neill
Attachment
PAULA NEILL
Phone: (647) 949-2715
Email: pandjneill@sympatico.ca
PROFILE
 Successful Sales and Business Development professional.
 Extensive sales career background and experience
 Expertise in research, prospecting and development of broad client base.
 Outstanding relationship-building capacity.
 Track record of achieving/exceeding challenging revenue objectives.
 Skilled in sales recruitment and development.
 Notable presenter and facilitator.
 Outstanding capacity in customer service.
 Effectively interact with diverse groups and professionals at all levels.
 Well-organized multi-tasker with strong detail orientation.
 Strong team leader.
 Proficient in advanced business software applications.
 Business Administration Diploma.
PROFESSIONAL EXPERIENCE
Aramark Refreshment Services 2011 - Present
Business Development Manager 2013-present (Sales Consultant 2011-2013)
• Successfully increased revenues within existing client base in BDM role
• Developed new business through effective prospecting and cold calling in SC role
• Proven commitment to increasing revenue for the company while delivering the right solutions to
the clients
• Executed successful marketing and lead generation campaigns
• Negotiated price increases and obtained extended service agreements from key clients in BDM
role
• Salesforce CRM management, effective pipeline and prospect management
• Contributes to Toronto sales team success and works as a team player
• Prepared and delivered exceptional presentations to clients
• Developed and maintained strong relationship with clients, large and small
• Consistent to provide fast response to client requests and service issue resolution
• Developed good working relationship between sales, operations and service departments
• Achieved Circle of Excellence in 2nd year of sales experience at Aramark as SC
Canadian Linen & Uniform Service 2010 - 2011
Industrial Territory Manager
• Developed new business and exceeded quota through effective prospecting and cold calling
• Client support through conversion from initiating account to Service Department
• Executed successful marketing and lead generation campaigns
• Contributes to Ontario sales team success and works as a team player
• Increased knowledge in the field of industrial uniform and facility services
• Developed and maintained strong relationship with clients, large and small
• Developed good working relationship between sales and service department
Orkin PCO Services Corp. 2007 - 2010
Commercial Account Manager
• Developed new business through effective prospecting and cold calling
• Increased revenue in existing client base and provided client support post sale
• Contributes to Ontario sales team success and works as a team player
• Increased knowledge in the field of food service, pest control and washroom care services
• Prepared and delivered exceptional presentations to clients
• Contributed to training sessions for clients and co-workers
PAULA NEILL PAGE TWO
Saitech International, Inc. 2005 - 2007
Business Development/Key Account Manager
• Recruited to conduct prospecting through cold calling and renewing previous contacts.
• Successfully develop relationships with key senior clients/prospects up to VP, C-level and
Directors.
• Initiate and manage marketing campaigns
• Facilitate key corporate client relationships while delivering project management.
• Increase existing client base revenues by 23%
• Authored Fixed Ops Magazine feature article published in 2006.
• Conducted sales operations throughout North America including client meetings and trade shows.
• Lead sales team in communicating client needs while developing new design concepts.
• Orchestrate development/design of content for interactive kiosks, a key customer education
issue.
• Contribute to all quarterly management meetings to help build the business.
• Held responsibility for recruiting, hiring, training and managing sales staff.
• Implemented a contact management software package and training.
• Spearhead complete development/implementation of improved business processes project life
cycle.
• Oversee quality control issues between production and clients.
• Coordinate with international suppliers to source materials and research costs related to point-of-
sale displays.
• Develop new suppliers to maximize product offerings to clients.
Sandler Sales Institute 2001 - 2005
Business Developer/Success Agent
• Retained to oversee marketing and business development activities.
• Developed significant client base through effective cold calling and prospecting.
• Expanded existing account revenues.
• Facilitated personal coaching/training services, “Cold Call Clinic” training sessions and in-house
training sessions for client base.
• Delivered well-received one-on-one client coaching to aid in sales success.
• Aided clients in effective recruitment of sales personnel.
• Executed complete sales cycle from research/identification of prospects through qualifying/closing
of sales contracts.
Brae Harbour Technologies 1994 - 2001
Account Manager
• Hired to oversee sales and business development efforts for this start-up.
• Successfully transferred over 80% of clients from previous company.
• Developed loyal client relationships.
• Initiated new business opportunities through cold calling.
• Designed and authored proposals for complete network solutions, contact management and help
desk applications.
• Coordinated with all suppliers for procurement and business processes improvement.
• Sourced new suppliers to meet client requirements.
• Gained expertise in advanced IT applications including LAN, WAN, PC, server and help desk.
• Trained and managed new staff.
EDUCATION
Seneca College of Applied Arts and Technology, King City, Ontario
Business Administration diploma
Completed numerous Sales and Sales Management courses including Sandler Sales Institute,
Dale Carnegie and more!!

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Paula Neill Resume 2015

  • 1. PAULA NEILL Mobile: (647) 949-2715 pandjneill@sympatico.ca Dear Sir/Madam; I am currently seeking a challenging career opportunity in a Business Development Manager capacity or Coaching/Training a sales team and am submitting my resume for your review. In advance, I thank you for your time and consideration. The accompanying resume demonstrates my accomplishments as a Business Development Manager and Sales Consultant most recently for Aramark Refreshments. My professional qualifications include highly successful sales achievements, marketing and customer relations experience. To complement this background, I possess demonstrated expertise in prospecting, relationship building, client retention and growth, training/coaching and development of others and use of advance technology, as well as strong analytical, problem-solving and managerial capabilities. As an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your goals through superior performance. I am confident that I could be a valuable asset to this position and your business, and look forward to interviewing with you in the near future to further discuss this opportunity. Sincerely, Paula Neill Attachment
  • 2. PAULA NEILL Phone: (647) 949-2715 Email: pandjneill@sympatico.ca PROFILE  Successful Sales and Business Development professional.  Extensive sales career background and experience  Expertise in research, prospecting and development of broad client base.  Outstanding relationship-building capacity.  Track record of achieving/exceeding challenging revenue objectives.  Skilled in sales recruitment and development.  Notable presenter and facilitator.  Outstanding capacity in customer service.  Effectively interact with diverse groups and professionals at all levels.  Well-organized multi-tasker with strong detail orientation.  Strong team leader.  Proficient in advanced business software applications.  Business Administration Diploma. PROFESSIONAL EXPERIENCE Aramark Refreshment Services 2011 - Present Business Development Manager 2013-present (Sales Consultant 2011-2013) • Successfully increased revenues within existing client base in BDM role • Developed new business through effective prospecting and cold calling in SC role • Proven commitment to increasing revenue for the company while delivering the right solutions to the clients • Executed successful marketing and lead generation campaigns • Negotiated price increases and obtained extended service agreements from key clients in BDM role • Salesforce CRM management, effective pipeline and prospect management • Contributes to Toronto sales team success and works as a team player • Prepared and delivered exceptional presentations to clients • Developed and maintained strong relationship with clients, large and small • Consistent to provide fast response to client requests and service issue resolution • Developed good working relationship between sales, operations and service departments • Achieved Circle of Excellence in 2nd year of sales experience at Aramark as SC Canadian Linen & Uniform Service 2010 - 2011 Industrial Territory Manager • Developed new business and exceeded quota through effective prospecting and cold calling • Client support through conversion from initiating account to Service Department • Executed successful marketing and lead generation campaigns • Contributes to Ontario sales team success and works as a team player • Increased knowledge in the field of industrial uniform and facility services • Developed and maintained strong relationship with clients, large and small • Developed good working relationship between sales and service department Orkin PCO Services Corp. 2007 - 2010 Commercial Account Manager • Developed new business through effective prospecting and cold calling • Increased revenue in existing client base and provided client support post sale • Contributes to Ontario sales team success and works as a team player • Increased knowledge in the field of food service, pest control and washroom care services
  • 3. • Prepared and delivered exceptional presentations to clients • Contributed to training sessions for clients and co-workers PAULA NEILL PAGE TWO Saitech International, Inc. 2005 - 2007 Business Development/Key Account Manager • Recruited to conduct prospecting through cold calling and renewing previous contacts. • Successfully develop relationships with key senior clients/prospects up to VP, C-level and Directors. • Initiate and manage marketing campaigns • Facilitate key corporate client relationships while delivering project management. • Increase existing client base revenues by 23% • Authored Fixed Ops Magazine feature article published in 2006. • Conducted sales operations throughout North America including client meetings and trade shows. • Lead sales team in communicating client needs while developing new design concepts. • Orchestrate development/design of content for interactive kiosks, a key customer education issue. • Contribute to all quarterly management meetings to help build the business. • Held responsibility for recruiting, hiring, training and managing sales staff. • Implemented a contact management software package and training. • Spearhead complete development/implementation of improved business processes project life cycle. • Oversee quality control issues between production and clients. • Coordinate with international suppliers to source materials and research costs related to point-of- sale displays. • Develop new suppliers to maximize product offerings to clients. Sandler Sales Institute 2001 - 2005 Business Developer/Success Agent • Retained to oversee marketing and business development activities. • Developed significant client base through effective cold calling and prospecting. • Expanded existing account revenues. • Facilitated personal coaching/training services, “Cold Call Clinic” training sessions and in-house training sessions for client base. • Delivered well-received one-on-one client coaching to aid in sales success. • Aided clients in effective recruitment of sales personnel. • Executed complete sales cycle from research/identification of prospects through qualifying/closing of sales contracts. Brae Harbour Technologies 1994 - 2001 Account Manager • Hired to oversee sales and business development efforts for this start-up. • Successfully transferred over 80% of clients from previous company. • Developed loyal client relationships. • Initiated new business opportunities through cold calling. • Designed and authored proposals for complete network solutions, contact management and help desk applications. • Coordinated with all suppliers for procurement and business processes improvement. • Sourced new suppliers to meet client requirements. • Gained expertise in advanced IT applications including LAN, WAN, PC, server and help desk. • Trained and managed new staff. EDUCATION Seneca College of Applied Arts and Technology, King City, Ontario Business Administration diploma
  • 4. Completed numerous Sales and Sales Management courses including Sandler Sales Institute, Dale Carnegie and more!!