1. KIMBERLEA GAIL OLIVER
1712 Lake Glen Drive
Fuquay-Varina, NC 27526
919.618.1388 koliver4498@gmail.com www.linkedin.com/in/kimoliver
SUMMARY
Detail-oriented and Motivated Senior Account Executive with Training and Marketing Background, expertise
in large account negotiations, business to business networking, coordinating and facilitating tradeshows,
logistics coordination, project management, end user training, business communications, partner management,
and expense tracking. Strong, organizational and planning skills. Demonstrated high level sales success paired
with communicating and liaising across all department levels, discreetly handling confidential information, and
managing multiple priorities. Excellent verbal and written skills. Very driven to initiate and look for new sales
opportunities. Effectively works independently or with a team to complete projects on schedule.
• Account Management in Medical and Law
• Meeting & Event Coordination
• Expense Reporting & Reconciliation
• Product Training
• Project Coordination
PROFESSIONAL EXPERIENCE
TSM South, INC, Cary, NC 1999 – Present
Senior Account Executive, Maintain existing accounts and acquire new accounts with a focus on Medical and
Law, this includes upgrades, downgrades, new systems, multi-location systems, training, moves, adds and
changes. Knowledge of advanced sales techniques with initiative to close sales orders in a timely fashion.
Work jointly with purchasing and operations to see that all customer needs and equipment purchases are
implemented correctly, affectively and in a timely fashion. Attend and participate ongoing education relative to
the product lines we offer. Train customers on products and ease of use. Annual Quota for this position is
500,000.00 and I have met or exceeded this every year in the position.
• Work extra closely internally and with the customer to ensure satisfaction between TSM South, Inc.
and the customer.
• Manage partner accounts by maintaining a relationship with the partner and the end user.
• Work with all CLEC Phone service providers as indicated by customer 2004 - Present
Account Executive follow all same criteria as mentioned above, sales quota at this position was 400,000.00
annually and I met or exceeded this every year in the position.
2001-03
Customer Support Specialist and Trainer Provided End User Training and Collected Programming for
Technical Specialists. Traveled all over NC, SC and VA to meet with, train and assist customers. Provided all
follow up for customers, sole trainer under 4 sales executives, averaged 10 customer trainings per week.
1999-01
WALTON AND WALTON CONSULTANTS, RICHMOND, VA 1998 – 1999
Sales Support, Provided High level training and support for end users. Provided consultative services for
clients.
2008-10
2. KIMBERLEA G . OLIVER PAGE TWO
SPECIAL AWARDS
TSM South, Inc. Employee of the Year, multiple years (voted on by the employees)
Top Sales Rep 12 years in a row
Monthly Departmental Awards
SPECIAL PROJECTS and GROUPS
Juvenile Diabetes Research Foundation, 2008 – present
WBON – Women Business Owner’s Networking
Cary Chamber of Commerce
Raleigh Chamber of Commerce
Apex Chamber of Commerce
SKILLS
Animas Ping, Medtronic Mini Med, Paradigm,
Microsoft Office, Microsoft Works, Windows NT and Internet Explorer, AOL,
Outlook, PowerPoint, Tiger Paw, ACT, NEC, Avaya, ADTRAN, Honeywell Security,Mobotix, Quorum and
Cloud Based Solutions
EDUCATION
West Virginia University, December 1996
Elementary Education and Food and Nutrition