Ramonica Gamble has over 20 years of experience in customer service, sales, and management with Enterprise Rent-A-Car. She holds a BS in Marketing from the University of South Alabama. Currently she serves as the Area Rental Manager for six Enterprise locations in Mobile and Baldwin County, Alabama, overseeing $4 million in annual profits. Gamble has received numerous awards for her performance and customer service skills. In her spare time, she volunteers with several local organizations.

1. RAMONICA GAMBLE
217 Berwyn Drive West, Apt 201, Mobile, AL 36608 • 251­583­7857 • ramonica1@gmail.com
EDUCATION
University of South Alabama BS in Marketing
PROFESSIONAL SUMMARY
An accomplished results oriented customer service leader with comprehensive background in business
development, sales & marketing, and business management on an area, regional or district level. Hands­on
experience with daily operations, training instruction, relationship building and customer service. Adept at
branding, multi­location or multi­store management and diversity.
Soft Skills
● Strong Communication
● Collaborative
● Initiative
● Creative
● Passionate
● Focused
● Versatile
● Adaptable
● Leadership
EMPLOYMENT
Enterprise Rent­A­Car 1996 –April 2016
Area Rental Manager (08/08 – Present)
Serve as a regional performance leader for corporate growth and as a local business development manager for
six locations. Key sales account manager for Mobile and Baldwin County as well as local corporate contact for
customer complaints. Provide oversight as a multi­store manager of six locations. Proficient in P/L statement
management and manage $4 million in profits for years 2014­2015. Performance development manager to
ensure the highest level performance of six store managers. Hiring manager for Mobile/Baldwin County.
➢ Implement new accounts with new software and exhibit exemplary customer service.
➢ Serve as a resolution manager for loss control claims and regional employee engagement specialist.
➢ Conduct branch audits to ensure corporate compliance.
➢ Interface with local employees as a development trainer.
Corporate Sales Manager (2006 – 07/08​)
Conducted business to business sales and served as a transportation solution manager. Held contract
negotiations for local accounts and generated $1M in corporate sales for three months in a row.
➢ Developed travel programs and administered contract management.
➢ Awarded Corporate Exceptional Achievement Award for the region.
Assistant Manager/Branch Manager​ ​(1996 – 2006)
Managed various locations as an assistant branch manager and performed training for new employees on sales.

2. Interfaced with local agents, body shops, dealerships and corporate accounts. Handled accounts receivable and
served as the bad debt manager.
VOLUNTEER ACTIVITIES
The American Cancer Society: Leadership Board
Davidson High School: Junior Achievement Leader
MH Cultural Enrichment Program: Art Leader