1. JOSHUA R CARSON
1145 N. Ogden Dr Apt 101, West Hollywood CA, 90046
Phone: 215-450-0091 ~ josh.r.carson@gmail.com
SUMMARY OF QUALIFICATIONS
Motivated, results-oriented professional who offers a solid foundation of experience in retail sales, service and customer
service. Highly analytical, innovative, and organized with a history of developing effective strategies for meeting stra-
tegic goals and improving business operations. Proven success at accurately analyzing client needs, presenting effective
solutions, maximizing profits, identification of new opportunities and delivering exceptional service. Outstanding com-
munication and interpersonal skills that result in productive relationships at all levels. Independent self-starter who also
excels in team environments, leadership roles and independent opportunities. Strong critical thinking, problem solving,
and time management skills with demonstrated talent handling multiple responsibilities in high-pressure environments.
Knowledgeable and skilled in:
• Customer Service • Performance Tracking • Sales Techniques
• Project Management • Solution Design and Presentation • Relationship Building
PROFESSIONAL EXPERIENCE
WELLS FARGO BANK, NA. West Hollywood, California
Personal Banker February 2014 to April 2015
· Provide customer service and sales support.
· Identify and cultivate channels for new business opportunities.
· Contribute to tore operations, and cash handling.
· Traveled to other stores to help mentor and train new hires.
Key Accom plishments
· Awarded outstanding Customer Service Representative 7 times.
· Elite Club Award for outstanding Sales in the District.
BLOOMINGDALES INC. Philadelphia Pennsylvania & Los Angeles, California
Sales Consultant November 2011- January 2014
· Provide customer service and sales support.
· Identify and cultivate channels for new business opportunities.
· Contribute to tore operations, and cash handling.
· Denim Brand & Fit Educator
Key Accom plishments
· Within one month award store award for most credit card application submitted.
· Was chosen to go to New York City for their Denim Conclave for both fall and spring 2012 & 2013
KENNETH COLE, Philadelphia & King of Prussia, Pennsylvania
Sales Consultant March 2010- March 2012
· Marketing and sales for designer clothing, footwear and accessories.
· Identify and cultivate channels for new business opportunities.
· Relationship management for clients that resulted in higher sales achievements.
· Structure and recommend product fit to meet each clients specific need.

2. · Served as a key point of contact for a wide variety of matters including mentoring and coaching of new associ-
ates.
Key Accom plishments
· Ranked as one of the top Sales Consultants within the company.
· Rapid promotion based on excellent feedback and proven abilities.
· Selected to develop mentoring and coaching programs.
· Honored with several awards for successfully meeting sales goals.
JOSHUA R CARSON PAGE TWO
ABERCROMBIE & FITCH, King of Prussia, Pennsylvania
Sales Consultant, 2009 – 2010
· Cultivated new customer relationships and provide fascinated expertise in customer needs
· Delivered strong operational sales support to the retail store.
· Served as a key point of contact for a wide variety of matters including mentoring and coaching of new associ-
ates.
Key Accom plishments
· Played a key role in designing processes and systems that improved coaching and management.
· Enhanced corporate image by ensuring professional representation and top quality customer service to meet the
client needs.
· Contributed to business development by heading up marketing efforts and making sound recommendations re-
garding the most effective methods for attracting new clients.
EDUCATION
UNIVERSITY OF PHOENIX, Philadelphia, Pennsylvania Enrolled
Bachelors - Business Administration
· Current GPA: 3.25
COMMUNITY COLLEGE OF PHILADELPHIA, Philadelphia, Pennsylvania 2010-2012
Associates Credits - Business Administration
· GPA: 3.7
ABRAHAM LINCOLN HIGH SCHOOL, Philadelphia, Pennsylvania 2010
High School Diploma acquired
· General Studies with a focus on Music and Theatre
· GPA: 3.5
*References Available Upon Request*