Natalie Holsclaw is an experienced office assistant seeking a new position. She has over 5 years of experience in customer service roles, including collections, reception duties, and administrative support. Her skills include excellent communication, attention to detail, multi-tasking, and working well under pressure. She is proficient in Microsoft Office, medical terminology, and has a background in medical office administration.

1. Natalie Holsclaw
Granite Falls, NC 28630
ms.bliss8791@gmail.com - 828-493-5808
Experienced, detail-oriented office assistant with exceptional customer service skills. Highly motivated,
meticulous worker, excellent at juggling / completing multiple tasks and working under pressure. Loyal with a
positive attitude, dependable, responsible and can handle confidential information with discretion.
Highlights
• Excellent communication and interpersonal skills
• Quick learner
• Strong computer skills
• Superb attention to detail
• Written and verbal communication skills
• Initiative to work independently
WORK EXPERIENCE
Collections Representative
Unifour Financial - Hickory, NC - March 2015 to June 2015
Responsibilities
Collections, Customer Service,
Kitchen Supervisor
Aramark Correctional Services - Lenoir, NC - July 2014 to February 2015
Assistant Manager
Security Financial Services - Hickory, NC - September 2013 to April 2014
Responsibilities
Provide excellent customer service along with collections and loan processing. Also I am a licensed Credit
agent, soon to be a Notary.
Convergys Customer Service/Sales Rep
convergys - Hickory, NC - October 2012 to September 2013
Provide Great Customer service
• Multitasking and navigating all systems in a timely manner
• Billing systems
• Sales
Crew member
Bojangle's - September 2011 to April 2012
School Office Assistant (volunteer)
Gateway - 2009 to 2011
Reception Duties (answer phones, take messages, greet public)
• Filing
• Bulk Mailing

2. • Schedule appointments
• Word processing
• Faxing
• Assist teachers with lesson plans & copying
• Office errands & shopping
• General cleaning
EDUCATION
Medical Office Administration
Caldwell Community College & Technical Institute
2012
High School Diploma
South Caldwell High School
2009
SKILLS
Medical terminology, Comprehensive keyboarding
ADDITIONAL INFORMATION
• Organizational skills
• Strategic thinker