Kaye Chester is seeking an office manager position. She has over 10 years of experience managing various office operations including scheduling, financial management, customer service, hiring and training staff. She has strong skills in Microsoft Office, bookkeeping, record keeping, and communication. Her background includes roles as an office manager, administrative assistant, customer service representative, and retail consultant. She has an Associate's degree in Human Services from Thomas Nelson Community College.

1. KAYE
CHESTER
1211
Ruthella
Dr
Arlington,
TX
76010
757-­‐372-­‐0180-­‐
Cell
469-­‐245-­‐7427
–
home
kjafha@gmail.com
OBJECTIVE:
To
be
responsible
for
the
aspects
of
the
day
to
day
operations
in
an
office
environment
PROFESSIONAL
SKILLS:
Office
Manager:
• Managed
financial
performance
of
the
revenue
cycle
• Supervised
patient
scheduling,
registration,
financial
counseling,
billing
and
collection,
data
entry
and
processing,
and
cash
posting
• Promoted
excellent
customer
service
• Developed,
implemented
and
maintained
office
policies
and
procedures
• Interviewed,
hired
and
trained
a
productive
office
team
and
conduct
performance
reviews
• Process
insurance
claims.
• Proficient
in
Microsoft
Office,
Word,
Excel,
Project,
PowerPoint
and
Access.
• Perform
duties
such
as
bookkeeping,
typing,
and
filing,
record
keeping,
customer
relations
and
telephoning,
general
correspondence,
appointments
and
customer
accounts.
QUANTITATIVE
SKILLS:
• Motivated
and
self-­‐directed
professional
that
can
operate
within
proper
guidelines
• Exceptional
communication
skills,
presentation,
negotiation
and
management
skills,
strong
business
work
ethic,
positive
attitude
and
professional
demeanor
• Deals
effectively
with
stressful,
fast
paced
work
• Utilize
variety
of
listening
methods
to
accommodate
diverse
learning
• Possess
effective
listening
skills
• Communicate
well
with
the
customers
and
staff
• Have
good
mental
dexterity
EMPLOYMENT
HISTORY:
• 10/2014
–
Present-­‐
Office
Manager/Project
manager,
Jeneer
Builders
LLC,
Arlington,
TX
• 07/2014
–
10/2014
–
Administrative
Assistant,
MA
Express,
Arlington,
TX
• 03/2013
–
7/2014
CSR,
Provider
Relations/Administration,
Optima
Health,
Virginia
Beach,
VA
• 03/2010
-­‐
3/2014-­‐
Retail
Consultant,
Sprint,
Virginia
Beach,
VA
EDUCATION:
• Thomas
Nelson
Community
College,
AAS
Human
Services
–
12/2013
• Virginia
Public
Schools,
GED
2000