KAYE	
  CHESTER	
  
1211	
  Ruthella	
  Dr	
  
Arlington,	
  TX	
  76010	
  
757-­‐372-­‐0180-­‐	
  Cell	
  
469-­‐245-­‐7427	
  –	
  home	
  
kjafha@gmail.com	
  
	
  
	
  
OBJECTIVE:	
  
To	
  be	
  responsible	
  for	
  the	
  aspects	
  of	
  the	
  day	
  to	
  day	
  operations	
  in	
  an	
  office	
  environment	
  
	
  
PROFESSIONAL	
  SKILLS:	
  
Office	
  Manager:	
  
• Managed	
  financial	
  performance	
  of	
  the	
  revenue	
  cycle	
  
• Supervised	
  patient	
  scheduling,	
  registration,	
  financial	
  counseling,	
  billing	
  and	
  collection,	
  data	
  
entry	
  and	
  processing,	
  and	
  cash	
  posting	
  
• Promoted	
  excellent	
  customer	
  service	
  
• Developed,	
  implemented	
  and	
  maintained	
  office	
  policies	
  and	
  procedures	
  
• Interviewed,	
  hired	
  and	
  trained	
  a	
  productive	
  office	
  team	
  and	
  conduct	
  performance	
  reviews	
  
• Process	
  insurance	
  claims.	
  
• Proficient	
  in	
  Microsoft	
  Office,	
  Word,	
  Excel,	
  Project,	
  PowerPoint	
  and	
  Access.	
  
• Perform	
  duties	
  such	
  as	
  bookkeeping,	
  typing,	
  and	
  filing,	
  record	
  keeping,	
  customer	
  relations	
  
and	
  telephoning,	
  general	
  correspondence,	
  appointments	
  and	
  customer	
  accounts.	
  
	
  
QUANTITATIVE	
  SKILLS:	
  
• Motivated	
  and	
  self-­‐directed	
  professional	
  that	
  can	
  operate	
  within	
  proper	
  guidelines	
  
• Exceptional	
  communication	
  skills,	
  presentation,	
  negotiation	
  and	
  management	
  skills,	
  strong	
  
business	
  work	
  ethic,	
  positive	
  attitude	
  and	
  professional	
  demeanor	
  	
  
• Deals	
  effectively	
  with	
  stressful,	
  fast	
  paced	
  work	
  
• Utilize	
  variety	
  of	
  listening	
  methods	
  to	
  accommodate	
  diverse	
  learning	
  
• Possess	
  effective	
  listening	
  skills	
  
• Communicate	
  well	
  with	
  the	
  customers	
  and	
  staff	
  
• Have	
  good	
  mental	
  dexterity	
  
	
  
EMPLOYMENT	
  HISTORY:	
  
• 10/2014	
  –	
  Present-­‐	
  Office	
  Manager/Project	
  manager,	
  Jeneer	
  Builders	
  LLC,	
  Arlington,	
  TX	
  
• 07/2014	
  –	
  10/2014	
  –	
  Administrative	
  Assistant,	
  MA	
  Express,	
  Arlington,	
  TX	
  
• 03/2013	
  –	
  7/2014	
  CSR,	
  Provider	
  Relations/Administration,	
  Optima	
  Health,	
  Virginia	
  Beach,	
  
VA	
  
• 03/2010	
  -­‐	
  3/2014-­‐	
  Retail	
  Consultant,	
  Sprint,	
  Virginia	
  Beach,	
  VA	
  
	
  
EDUCATION:	
  
• Thomas	
  Nelson	
  Community	
  College,	
  AAS	
  Human	
  Services	
  –	
  12/2013	
  
• Virginia	
  Public	
  Schools,	
  GED	
  2000	
  
	
  

Kaye's Resume 2016

  • 1.
    KAYE  CHESTER   1211  Ruthella  Dr   Arlington,  TX  76010   757-­‐372-­‐0180-­‐  Cell   469-­‐245-­‐7427  –  home   kjafha@gmail.com       OBJECTIVE:   To  be  responsible  for  the  aspects  of  the  day  to  day  operations  in  an  office  environment     PROFESSIONAL  SKILLS:   Office  Manager:   • Managed  financial  performance  of  the  revenue  cycle   • Supervised  patient  scheduling,  registration,  financial  counseling,  billing  and  collection,  data   entry  and  processing,  and  cash  posting   • Promoted  excellent  customer  service   • Developed,  implemented  and  maintained  office  policies  and  procedures   • Interviewed,  hired  and  trained  a  productive  office  team  and  conduct  performance  reviews   • Process  insurance  claims.   • Proficient  in  Microsoft  Office,  Word,  Excel,  Project,  PowerPoint  and  Access.   • Perform  duties  such  as  bookkeeping,  typing,  and  filing,  record  keeping,  customer  relations   and  telephoning,  general  correspondence,  appointments  and  customer  accounts.     QUANTITATIVE  SKILLS:   • Motivated  and  self-­‐directed  professional  that  can  operate  within  proper  guidelines   • Exceptional  communication  skills,  presentation,  negotiation  and  management  skills,  strong   business  work  ethic,  positive  attitude  and  professional  demeanor     • Deals  effectively  with  stressful,  fast  paced  work   • Utilize  variety  of  listening  methods  to  accommodate  diverse  learning   • Possess  effective  listening  skills   • Communicate  well  with  the  customers  and  staff   • Have  good  mental  dexterity     EMPLOYMENT  HISTORY:   • 10/2014  –  Present-­‐  Office  Manager/Project  manager,  Jeneer  Builders  LLC,  Arlington,  TX   • 07/2014  –  10/2014  –  Administrative  Assistant,  MA  Express,  Arlington,  TX   • 03/2013  –  7/2014  CSR,  Provider  Relations/Administration,  Optima  Health,  Virginia  Beach,   VA   • 03/2010  -­‐  3/2014-­‐  Retail  Consultant,  Sprint,  Virginia  Beach,  VA     EDUCATION:   • Thomas  Nelson  Community  College,  AAS  Human  Services  –  12/2013   • Virginia  Public  Schools,  GED  2000