Taskina Rinthi is seeking a position applying her excellent customer service, sales, and loan processing skills. She has over 5 years of experience in credit underwriting and loan processing at Citigroup, where she reviewed consumer and commercial credit applications and made underwriting decisions. She also has experience in collections and loss mitigation. Rinthi has strong communication and organizational skills and is proficient in Microsoft Office programs. She is currently pursuing an Associate's degree in Fashion Merchandising from Tarrant County College.

1. Taskina Rinthi
4712 Mirage Ct
Apt 1413
Euless, TX 76040
(817)793-7141
trinthi@gmail.com
OBJECTIVE
Offering excellent skills in customer service, sales techniques and loan processing.
Seeking to apply these skills in an environment relating to customer needs and services.
Also I want to apply my expertise and experience to a challenging position with a
company that has a vision and excitement about the company and its products and
services, as well as opportunity for advancement.
SKILLS & ABILITIES
• Customer Service and Sales
• Multi-lingual in English, Bengali and Hindi
• Excellent communications skills, both written and verbal
• Able to work well in a team environment
• Strong sense of responsibility; Highly organized
• Skilled in handling multiple tasks and projects simultaneously
• Familiar with computer programs such as, MS Word (50-60 wpm), Excel, and
PowerPoint and Internet
• Very well experienced in reviewing all consumer and commercial credit bureaus
and loan processing and making underwriting decisions
• Willing to do extra work to gain valuable experience
WORK EXPERIENCE
Credit Specialist 3
Citigroup
Underwriter/Judgmental Credit specialist
Irving, TX
Did Consumer and commercial credit for unsecured lending, reviewing accounts and
application to determine eligibility and assess risk of consumer and commercial /credit
card by reviewing credit bureaus, working with clients via phone. Analyze and interpret
financial, employment and mortgage/home/business information to determine credit
eligibility after reviewing credit bureaus for high lines of credit. Handle
accounts/application and review credit bureaus for Canada. Have increased opportunity
to interpret procedures/instructions by choosing among alternatives to resolve problems
and allow sales authorization based on credit expertise.

2. July 2011-Sept 2016
Mortgage
Citigroup
Collections/Loss Mitigation
Irving, TX
Worked in the call center taking inbound and making outbound calls to client, taking
daily collection calls and handling collection accounts and processing payment via
checks and credit card. Also help come up with resolutions on delinquent accounts by
working with customers on the programs that are available to them to bring mortgage
accounts current and prevent home foreclosures.
September 2010-July 2011 (For this Department)
Sales Associate
Ann Taylor Loft
Tukwila, WA
Assisted customers with transaction and purchasing
February 2007- May 2007
Crabtree and Evelyn
Bellevue, WA
Assisted customers with purchase, sales and demos, worked cash register and shipments
Nov 2008-Jan 2009 (Seasonal)
Teller
Washington Mutual
Renton WA
Teller- Help customers with transaction as well as maintain task at a teller line.
June 2007- December 2007
Customer Service
Mens Wearhouse
Bellevue WA
Assisted customers with transaction, help with sales and presentations, special occasion
bookings and measurement, shipments.
Feb 2007-April 2009

3. Food Service
Churches Chicken
Detroit, MI
Shift manager/ Cashier/ Assisted customers with transactions and handled cash register
June 2004 – December 2006
American Masala Restaurant
Detroit, MI
Waitress/ Handled cash register
October 2004-March 2005 (Part Time)
EDUCATION
Tarrant County College
Hurst, TX
Major: Fashion Merchandising
Expected AA degree in 2016,
Now taking general classes to transfer to university.
Wayne State University, Detroit, MI
Major: Accounting
Murray Wright High School
High School Diploma, General Education, June 2004
REFERENCE
Available upon request