1. Michael R. Sarafin
77b Russellville Rd.  Southampton, MA 0107  (413) 214-5232  msarafin29@gmail.com
Motivated and personable professional seeking a position in sales and customer service. Strong communication and time
management skills with a desire to provide results and achieve success.
EDUCATION
Bachelor of Science, Management Minor: Safety and Health Studies
Keene State College, Keene, NH Anticipated May 2015
EXPERIENCE
Northwestern Mutual, Springfield, MA
Financial Representative Intern Summer 2014
• Successfully started and managed my own practice through developing a network of prospects and clients
• Used strong communication skills and time management to conduct meetings with prospects and clients
• Built lasting relationships with clients to uncover specific needs and desires to achieve financial security
• Created and presented illustrations of Northwestern Mutual products while offering advice to clients
• Gained identical experience to that of a full-time representative through a Top Ten Internship
• Finished top in sales for Summer 2014 interns at the Springfield office
Sarafin Builders, Southampton, MA June 2007-
Carpenter/Laborer Present
• Provide hard work and craftsmanship to home improvement and home construction projects
• Continuously gaining knowledge of standards and codes associated with building various structures
• Experienced in daily operations of a small business
Keene State College Parking Enforcement, Keene, NH September 2011-
Office Personnel May 2014
• Provided reliable and knowledgeable information to the public related to parking policies on campus
• Used problem-solving skills to fulfill customers various needs and resolve conflicts pertaining to parking
• Assisted officers with vehicle information
Big E’s Supermarket, Easthampton, MA September 2009-
Cashier/Service Clerk July 2011
• Provided customers with friendly assistance to ensure satisfaction and repeat business.
• Accurately performed transactions to ensure rightful exchange of currency
• Used excellent memory and personal skills to provide efficient and considerate customer service
ACTIVITIES
Men’s Ice Hockey Club (September 2011-Present)
President/Captain
• Captain of the regionally ranked ACHA Division 2 club hockey team at Keene State College
• Coordinated and participated in the team’s annual community service activities
• Provided knowledge and experience while volunteering time to coach youth and high school aged players
Enactus (August 2014-Present)
Member
• “Students in free enterprise”
• International non-profit organization