Alex Busel seeks a full-time position in a fast-paced business environment utilizing strong customer service, communication, and team-building skills. He has 5 years of customer service experience and is proficient in Microsoft Office, Smartworks, iPro, SalesForce.com, and Forefield. He has held various roles including sales associate, brand ambassador, receiving/shipping associate, and grocery associate developing skills in customer relations, supply chain management, and team leadership.

1. Alex Busel
7 Westview Terrace Phone: (860) 839-2314
Unionville, CT 06085 E-mail: buselalex@yahoo.com
OBJECTIVE: To get accepted into a full time position in a fast-paced business
environment which will utilize my strong customer service, communication
and team building skills
EDUCATION: Central Connecticut State University Graduated: December, 2014
B.S. Business Management GPA: 3.25
QUALIFICATIONS: • 5 years’ experience working in customer service
• Advanced computer skills in Microsoft Office
• Able to produce income statements, balance sheets, cash flow
statements, and pivot tables
• Experienced in running reports through Smartworks , iPro, and
SalesForce.com
• Trained in Forefield, a customer relations marketing database
EXPERIENCE:
09/13-present Sales Associate
Internship with ING Financial Partners/VOYA Financial Advisors, Windsor,
CT
• In charge of using customer service database (Smart Works) which
is used to sustain pertinent information (personal, financial
information, etc.) in order to maintain proper relationships with all
our clients
• Proactively solve everyday problems in order to satisfy the needs of
the clients
• Maintain and transfer books of business containing different
retirement plans and other assets from hard files into the
company’s database. Retain the clients account with all new
activity.
• Process paperwork the financial representatives need to present to
clients
04/10-present
04/13-08/13
Dairy/Frozen Foods/Grocery Associate
ShopRite, Canton, CT
• Partnered with management to reduce shrink and increasing sales,
which helped the dairy department to become the most profitable
area in our store
• Became familiar with just-in-time ordering, and proper time and
space management
• Learned to asses needs for every employee in my team and build a
strategy that will allow us to work efficiently
Brand Ambassador
Big Fish Promotions, Glastonbury, CT
• Promote latest goods and services through vast variety of
demographics
• Report back to our clients through evaluations we observed based
on feedback, which is then used to decide if products continue past
sample window

2. Alex Busel
7 Westview Terrace Phone: (860) 839-2314
Unionville, CT 06085 E-mail: buselalex@yahoo.com
05/11-10/11 Receiving/Shipping/Defects Associate
NAMCO LLC, Manchester, CT
• Responsible for inflow of new goods, and proper organization
throughout the warehouse
• Learned effective Supply Chain Management
ACTIVITIES AND
SERVICE: Habitat for Humanity April 2008-May 2011
• Renovated and repaired homes in the greater Hartford community
• Used this activity as a way to give back to the community
• Able to apply the knowledge learned through this experience in
current situations