1. MICHELE D. MULLEN
931 Milano Circle, Apt. 101, Brandon, FL 33511 610.291.8854 ditcmichl@yahoo.com
PROFESSIONAL PROFILE:
Dedicated professional with
over 36 years of general
business, “hands-on”
knowledge. I possess a unique
combination of secretarial and
management skills obtained in
various business atmospheres.
EDUCATION:
North Penn High School, Lansdale,
PA
Course of Study: Business
Delaware CCC
Non-credit Interior Design
MAC & IBM
- Windows
- Word
- Excel
- WordPerfect
- Power Point
- Access
- Abacus Law
- Lotus
- Outlook
- Corel Print House
- EagleSoft
I am very computer literate, able to
quickly pick up any software
program.
PROFESSIONAL EXPERIENCE:
Coast Dental, Florida 3/2013 – current
Ortho Supervisor – Responsible for the orthodontic patients in 5 very busy
offices within a large corporation across the U.S. Manage a team of 5
employees consisting of a doctor, 3 assistants and a secondary supervisor.
Also assist as supervisor in two other divisions when necessary. The
responsibility for the sales and customer service for all ortho patients is my
primary concern. Each of my 5 offices has specific budgets for supplies which
need be inventoried and restocked on a monthly basis. Setting up ortho
schedules for employees and patients, confirmations and tracking of existing
patient’s accounts and charts are a daily concern. Marketing and the
knowledge of insurances are also high on the list. Eaglesoft is the software
used and I am well versed. $22.00 hourly/bonus system
Valley Forge Casino Resort 3/2012 – 3/2013
Cage Cashier – Interact directly with casino patrons and other casino workers
to provide currency and casino token exchange services. Responsible for
balancing large amounts of currency on a daily basis. $11.50 hourly plus tips
Frazer Dental Care 4/2005 – 1/2012
Office Manager – Responsible for daily operations, answering phones,
appointments, ordering supplies, filing, etc. Responsible for patients’ accounts
(i.e. daily financial reports, sending out statements, collections, insurance
claim processing, practice marketing, etc.). $50,000 yearly
FTI Ten Eyck (formerly Ten Eyck Associates, P.C.) 10/1999 – 4/2005
King of Prussia, PA
Executive Assistant – Responsible for daily updates on a complex law-based
database which is advantageous to the operations of the firm. Directly
responsible for the handling of special projects given by three Directors in the
firm. Oversee administrative staff projects along with the everyday office
operations. Supervise all office affairs, i.e. holiday parties, summer picnic,
partners’ meetings, office renovations, etc.), as well as mass mailings,
corporate newsletter, and new start-ups. Arrange all travel for employees
within the King of Prussia office. $65,000 yearly

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INDUSTRY EXPERIENCE:
- Public Accounting
- Litigation Accounting
- Food Service
- Marketing
- Healthcare
- Dental
- Corporate Travel
- Event Planning
PERSONAL INTERESTS:
- Horseback Riding
- Interior Design
- Traveling
- Movies
- Audio Books
- Dancing
- Dogs (actually all animals)
- Family
- Cooking/Tasting
- Fishing/Boating
- Water Activities
Crothall Healthcare 1997 - 1999
Chesterbrook/Wayne, PA
Office Manager – Supervised the everyday functions of a large healthcare
oriented corporate office as well as assisted the CFO of the company.
Monthly financial reporting, mail room, and phone system were just a few of
the many aspects of the office I was responsible for. $38,000 yearly
DMW Worldwide (formerly The McClure Group) 1993 - 1997
Chesterbrook/Wayne, PA
Secretary to the President – Major responsibility was to assist the President of
a large advertising agency; travel, appointments, speeches, and personal
matters where just a few of the many responsibilities.
Travel and Entertainment Coordinator – Responsible for travel of the entire
company, not unlikely to have 30 to 40 individuals traveling at one time. Also
responsible for organizing the corporate holiday party, picnic and bi-annual
meetings of the Board.
Secretary to Media Department – Reported directly to the Media Manager.
Assisted with typical clerical duties and educated myself in many aspects of
the media business in order to be more helpful as an assistant to whole
department. $35,000 yearly
ServiceMaster 1988 - 1993
Wayne, PA
Division Secretary – Went from being responsible for the administrative
duties of one large division to three divisions (largest on the East Coast).
ServiceMaster was primarily a healthcare oriented company which supplied
hospitals and long-term care facilities with housekeeping, laundry, and
foodservice. I was largely responsible for the annual report presentation to
each hospital on the advantages and savings that the company acquired for
them. I also handled the administrative duties of three Division Directors.
$32,000 yearly
I will provide excellent references upon request.